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“amazing all-around service” 5 of 5 stars
Review of Treetops Executive Residences Singapore

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Treetops Executive Residences Singapore
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No.7 Orange Grove Road, Singapore 258355, Singapore   |  
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Hotel amenities
Ranked #12 of 189 Specialty Lodging in Singapore
Certificate of Excellence 2014
Jakarta
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“amazing all-around service”
5 of 5 stars Reviewed 4 weeks ago

My wife and I spent three and a half months in Singapore for personal reasons. We find the place to be well-equipped. But the difference of this service apartment with others in Singapore is the service. Treetop's service is probably as equal to a Four Seasons or even better. I have stayed at some 5 star hotels, but I must say Treetop is on top of the list for services. From the front desk to the cleaning persons, they take their professions seriously and is very personal in their approach. Its very hard to describe this experience in detail, but it feels like home. Treetop is probably the one place I will strongly recommend for anyone visiting Singapore for more than a week.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 3 weeks ago
Dear pps79,

Thank you for your generous compliments of Treetops Executive Residences and mentioning us to be “topping the list “in terms of services. We are glad to be able to exceed you and your wife’s expectations in delivering a delightful experience while being the home away from home for you and your loved ones during your recent stay.

We are most honoured to know that you and your wife have enjoyed all that we have at Treetops! Your kind compliments for our staff are deeply appreciated and I’m certain that the team would be spurred on to do better with your encouragement.

Once again, thank you for making Treetops your choice accommodation in Singapore and we look forward to welcoming you and your wife back at our place soon.

Warmest regards
Zelene Zou
Treetops Executive Residences
Eco-Luxury Living For The Body, Mind & Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent 12 months at Treetops as part of being located in Singapore as part of my job.
The fact i stayed 12 months is testament to the fact that i really enjoyed living there.
The staff are always helpful and always willing to help. They have a great attitude and always made me feel welcome.
Probably no surprise that just about everyone knew me at the end of 12 months.
The facilities are excellent and the complex is well maintained. Whenever i needed something attended to, it was done quickly and without fuss.
Breakfast was good quality as was the food you can buy outside of the nominated breakfast hours.
The location is very good. Its only 10-15 minutes walk to Orchard station and the beginning of the shopping area. If you want to avoid crowds, then walk in the opposite direction to the Botanic Gardens or pick up a bus and go to Holland Village.
Lots of choices depending on how you feel.
The pool is really good for those days that you just want to chill by playing in the water or generally lounge around - great setup.
If i am asked to spend more time in Singapore, I will stay at Treetops again.

Room Tip: rooms on the outer side wont get noise from the pool in the middle of the complex
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 3 weeks ago
Dear Alan B,
Thank you for sharing such a lovely review. I am glad to know that you have enjoyed your stay with us for the past year. The honour is ours to be providing all that you have mentioned. Here at Treetops, we understand that small touches can make a big difference, and we are certainly glad that our facilities and personalized services have left such good impressions!

Your positive comments on our services and experiences will be shared with our respective departments, as an encouragement for us to do better.

Once again, thank you for making Treetops your choice accommodation in Singapore. You can be assured of our best efforts to deserve your continued confidence in us and we certainly look forward to welcoming you back at our place in the near future.

Warmest regards
Zelene Zou
Treetops Executive Residences
Eco-Luxury Living For The Body, Mind & Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

Ever wonder what its like to travel with 2 very active toddlers in tow ? When I stepped into treetops I knew we made the right decision to stay there. The environment was just beautiful. The gorgeous landscape and spacious surroundings just made us feel totally relax. My kids were jumpimg with excitement when they saw the pool. We were greeted with a warm welcome by the staff.

We had a great housekeeper who not only kept our apartment in a tip top condition but also ensured that our belongings are placed in the original spot after cleaning.
Although the apartment is not brand new but I think the management did a fantastic job to make sure that the place is well maintained. I was told by the staff that the property makes constant effort to upgrade the place.

All I can say is whoever it may be from reservation down to the porter everyone was just fantastic !! I would definately recommend Treetops as "THE" place to stay in Singapore ! Keep it up guys ! We'll be back !

Stayed March 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 3 weeks ago
Dear Samantha F,
Thank you for taking time to write a review for Treetops. We are glad that our services and facilities here have made you and your family’s stay an enjoyable one, and the team have managed to create some delightful memories for you and your loved ones. I will surely pass on your kind compliments to our respective colleagues, and I am sure that they would be encouraged to do better with such kind words of appreciation from you.

The honour is ours to be able to play host to you and your family. With a large extent of our estate landscaped with greenery, coupled with a large swimming pool and numerous open spaces for everyone to move around, we are indeed glad that these features have been delightful additions for you to enjoy during your stay.

Thank you once again for sharing such an amazing review , we certainly hope that you would be able to share this with your colleagues and friends! We look forward to having you back at Treetops in the near future too.

Warmest regards
Zelene Zou
Treetops Executive Residences
Eco-Luxury Living For The Body, Mind & Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2015

Whether for a shorter stay or as a temporary housing during relocation, this place beats any hotel in town not just because of it's location, it's charming layout around the fantastic gardens & pool, the real reason it is amazing is the service. It is absolutely impeccable in every way. Highly recommended.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, March 20, 2015
Dear makonyc,

I am glad to know that you enjoyed your recent stay with us! It is such a pleasure to be providing all that you have mentioned and to receive your generous compliments that we have done better than a Hotel. Here at Treetops, we understand that personalized touches can make a big difference, and we are certainly glad that our hospitality have exceeded your expectations. It is also good to know that you have enjoyed the facilities, and the convenience that our location offers amidst the peaceful living space that we provide.

I would like to express our sincere thanks from our team at Treetops, and I am certain that this would encourage all our staff to do even more. We look forward to welcoming you back at our place soon.

Warmest regards,
Zelene Zou

Treetops Executive Residences
Eco-Luxury Living For The Body, Mind & Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Purwokerto, Indonesia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 12, 2015

Treetops Executive Residences Singapore is an Oasis Close to the Busy and Lively Orchard Road (only 8 minutes walk).
We stay there for 12 nights, renting 2-bedroom apartment (for ourselves) & 1 bedroom apartment (for our guest).

The moment you set foot on the lobby, you will be greeted with beautiful-resort like view of the swimming pool. Even my Singaporean friends can't believe such green oasis actually exist so close to the busy & lively Orchard road.

The rooms are great. Welcome Basket, complete with frest fruits selections, cereals, coffee, tea and biscuits greets you in the room upon arrival (once of).
The apartment is equipped with kitchenware and dinnerware.

The pool is huge and beautiful, with small waterfall and kids waddling pool.
Outdoor play area is available for the little ones.
Gym is available or, you can walk around the property whilst enjoying its beautiful manicured garden as well as its spice-garden.

Orchard Road is just 8-minutes walk away.
Or if you're too lazy to walk, shuttle bus is available to the famous shops/ shopping malls nearby (the complete schedule will be presented to you upon check in).

The staff are friendly and attentive.

Breakfast is basic and overcrowded (as the breakfast hall/restaurant is very small).
So try to come early.

Singapore hotels price are VERY VERY expensive esp. during Christmas/New Year period. So this property is definitely a good choice (expensive, but cheaper compared to hiring 2 rooms at 4 or 5-star hotels in Orchard).

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, March 20, 2015
Dear Yenella H.,

Thank you for sharing such a detailed review. We are glad to know that the family as well as your guests have had an enjoyable stay with us. It is indeed our pleasure to be able to serve you and that our hospitality is appreciated and valued by you. Thank you for your generous compliments for our services, facilities and efforts in making your stay a delightful one.

With a large portion of our estate presented in a green garden concept, we are certainly glad that the refreshing sight of evergreen foliage and quiet tranquillity have created an "oasis" for you and the family to return to every day.

Once again, thank you for making Treetops your choice accommodation in Singapore. You can be assured of our best efforts to deserve your continued confidence in us as we look forward to welcoming you back at our place soon.

Warmest regards
Zelene Zou

Treetops Executive Residences
Eco-Luxury Living For The Body, Mind & Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
France
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2015

Perfect location at the center of Singapore yet in a quiet area surrounded by a beautiful garden. Apartments are comfortable, well equipped and well kept. The staff is very pleasant and helpful. Breakfast is served on a terrace facing the gardens. Highly recommended. Gabriel H.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, March 20, 2015
Dear Gabriel Hawawini,

Thank you for the review you shared complimenting our services, facilities and efforts in making your stay a comfortable one. We are glad that you have enjoyed the ease and convenience that Treetops provides because of our strategic location. With 60% of our estate landscaped with extensive floral and greenery , we are also happy that the morning breakfast, with an al fresco option, was able to kick start your day on a pleasant note.

You can be assured of our best efforts to deserve your continued confidence in us.
We all look forward to welcome you back with us again.

Warmest regards
Zelene Zou

Treetops Executive Residences
Eco-Luxury Living For The Body, Mind & Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 20, 2015

Stayed at Treetops in a two-bedroom apartment for the month of January as we were in Singapore with a group for a short term graduate program. The entire staff throughout the property are incredible gracious and hospitable. By the first few days the entire front desk staff knew my daughter's first name and greeted us every morning on our way to breakfast.

The swimming pools are fantastic, kiddie pool excellent size for the little ones. My almost two-year old, after swimming nearly everyday became really excited and confident to get in and out of the pool by herself. Moreover, many other families stay here so we were able to meet and play with other children from all over the world, e.g., India, Australia, Japan, Korea, France, US, Switzerland, England.

The overall property is spacious, clean and well-maintained. There's a walking path, herb garden, a few koi ponds. Exterior painting and interior remodeling was happening during our stay, i.e., replacing wall paper in the corridors, replacing carpet, etc. This was merely a minor inconvenience as the crews doing the work were fast, discreet and efficient. Our daily housekeeping was splendid, thorough yet quick.

The apartments are comfortable, beds and linens are wonderful, kitchenettes are well stocked with dishes and appliances. The onsite laundry facilities are great, SGD$3 per wash or dry.

I would highly recommend Treetops for anyone visiting Singapore wanting to stay near Orchard Rd. Breakfast buffet is included, which made our mornings quite pleasant. Fresh espresso based coffee, juices, salad, fruits, yogurt, cereal and milk, eggs, potatoes and/or French toast or mini pancakes, noodles, dimsum, congee and chicken-based breakfast meats, fresh pastries (chocolate croissants, cheese danish, muffins) and bread.

Stayed January 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, March 3, 2015
Dear travelingtuboo,

It is a great joy to know that we have made you and your family's stay a pleasant one and that we have exceeded your expectations in terms of our services and facilities to complete your positive experience with us at Treetops.

We are happy to know that your daughter has enjoyed her time here and made new friends. I would also like to express our sincere thanks from our team at Treetops Residences for all the positive compliments that you have for us. We pride ourselves in doing our best to provide more personalized services for our guests, and it is certainly our pleasure to see your generous appreciation for the team’s efforts. I am certain that this would encourage all our staff to do even more. In addition, thank you for your gracious understanding with respect to our recent upgrading of facilities in our estate.

Thank you once again travelingtuboo. We certainly look forward to welcoming you and your family back at our place in the near future!

Warmest regards
Zelene Zou

Treetops Executive Residences
Eco-Luxury Living For The Body, Mind & Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Treetops Executive Residences Singapore

Address: No.7 Orange Grove Road, Singapore 258355, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 189 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$$$
Number of rooms: 220
Official Description (provided by the hotel):
Treetops is a resort-style executive serviced apartment in the heart of the city, known for its commitments and achievements in green environmental technology and practices. With over 200 exotic plant species across the landscape, Treetops is often a sight to behold with its evergreen foliage all year round, completes with 5-star amenities and services. Strategically located within close proximity to the world famous Orchard Road, shopping and entertainment district of Singapore, Treetops is also minutes away from Suntec City, Marina South, the Esplanade, Boat Quay, Clarke Quay, Chinatown and other banking and financial hubs at Raffles Place. ... more   less 
Also Known As:
Treetops Executive Residences Singapore Hotel Singapore

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