We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful place and location” 5 of 5 stars
Review of Treetops Executive Residences Singapore

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Singapore
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Treetops Executive Residences Singapore
Save
You added Treetops Executive Residences Singapore to your Saves list
No.7 Orange Grove Road, Singapore 258355, Singapore   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Announcement
Up to 50% off 2015
Ranked #15 of 184 Specialty Lodging in Singapore
Elgin, United Kingdom
1 review
“Wonderful place and location”
5 of 5 stars Reviewed 2 weeks ago

We booked Treetops in February 2014 for a Christmas and New Year holiday to escape the dark, cold Scottish winter. Having done this for several years, to different world locations we have always stayed in a hotel but this time we chose a two bedroomed apartment at Treetops. What a super decision we made!
When we arrived we were greeted by a most friendly and helpful reception who quickly took our luggage, escorted us to our apartment and gave us an excellent tour so we could quickly familiarise ourselves with everything both in the apartment and at Treetops. After a long flight we have never been so impressed with our accommodation. The bedrooms were lovely, well laid out and the beds so comfortable. The apartment also had two nice bathrooms with super showers, a well equipped kitchen and a very comfortable living room area with Sky TV, DVD player, excellent secure individual room wifi and a Bose music system! Home from home it was.
The pool, the cafe and the beautiful foyer became our oasis of calm after venturing out touring busy Singapore. Breakfast is served daily in the cafe and offered a wide selection reflecting different international tastes.
The staff of Treetops all deserve a special mention as they were all friendly and did everything to ensure our stay was as pleasant as possible. Patrick at the cafe extended his helpful character by even suggesting tips of places to visit and at the end of our holiday I felt I knew them all a lot more than normal staff operating a hotel.
In summary, our experience staying at Treetops was fantastic and in the future we will return to see if the magic of the place and its superb facilities and staff still exist.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 2 days ago
Dear 379keith24,
Thank you for sharing such an amazing review! I am glad to know that you enjoyed every bit of your stay with us during the festive period. The honour is ours to be providing all that you have mentioned. Here at Treetops, we understand that small touches will make a big difference, and we are certainly glad that our facilities and personalized services have left good impressions for you and your family, especially the convenience that our location offers amidst the peaceful living space that we aspire to provide to our guests.

With 60% of our estate landscaped with greenery coupled with extensive open spaces to chill out at any time of the day, we are indeed glad that these features has helped you relax better during your holidays, especially after a busy day of touring around Singapore.

Once again, thank you for making Treetops your choice accommodation in Singapore. You can be assured of our best efforts to deserve your continued confidence in us.
We look forward to welcoming you back at our place soon.

Warmest regards
Zelene Zou

Treetops Executive Residences
Eco-Luxury Living For The Body, Mind & Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

145 reviews from our community

Traveler rating
    106
    27
    0
    6
    6
See reviews for
68
13
6
50
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The best luxury serviced apartment in singapore in my opinion, with a fantastic ideal central location with orchard road being a stone's throw away. The flora in the resort makes a quiet, relaxing and serene oasis in the heart of Singapore, a real haven to return to after a long day at work. The staff service is top notch, definitely my number one choice of accommodation when staying in Singapore and never fails to exceed my expectations every single time.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 6 days ago
Dear Jake B,
Thank you for taking time to write a review for Treetops. It is a great joy to know that we have made your stay enjoyable , and it is certainly a honour to be seen as the "best luxury serviced apartment" in your opinion. Thank you for your compliments. Your positive comments on our services and experiences will be shared with our respective departments, as an encouragement for our staff to continue their efforts in making Treetops a leader in service excellence and to do better for all our guests.

Once again, thank you for making Treetops your choice accommodation in Singapore and we look forward to welcoming you back in the near future!

Warmest regards,
Zelene Zou

Treetops Executive Residences
Eco-Luxury Living For The Body, Mind and Soul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Treetops is one of the best in Singapore in terms of personalized services.
The apartment is well furnished with a kitchen, which has been kept very clean by my lovely house-keeper.

The bed was super comfortable and the surroundings exquisite. If you like nature, this is definitely the place to go for. Thanks for making my stay wonderful in so many aspects. Keep it up and I’m sure to come stay again next time!
Anyone looking to stay, highly recommended!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 4 weeks ago
Dear YEHAN Z,

Thank you for the lovely review and I am glad to know that our services and facilities have meet your expectations. Here at Treetops, it is our pleasure to be able to make your stay more enjoyable with our personalized touches, and we are certainly glad to hear that you have enjoyed our exquisite green environment too.With more than 60% of our estate covered with greenery, we are very fortunate to be able to offer a slice of nature in the heart of the urban city.

Thank you for allowing us to complete your positive experience in Singapore, and we look forward to welcoming you back at our place soon.

Warmest regards
Zelene Zou
Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent central location especially suitable for business travelers. Located on Orchard Road in the heart of Singapore, reach anywhere in Singapore within a few minutes. Saves a lot of travelling time and gives you more time to relax. The infrastructure and facilities are top of the class. If you are luxury customer then you dont need to look elsewhere.

Room Tip: Once you make a booking, just make a call for any special arrangements required in the room or if yo...
See more room tips
  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 4 weeks ago
Dear zamstudy,

Thank you for taking time to review Treetops. It is such a pleasure to be providing all that you have mentioned. We are certainly glad that our facilities and services have made your stay a comfortable one. It is also great to hear that you have enjoyed the convenience that our location offers amidst the peaceful living space that we have in the heart of the city, so that you have more quality time for vacation.

Once again, thank you for making Treetops your choice accommodation in Singapore and we look forward to welcoming you back at our place soon.

Warmest regards
Zelene Zou
Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have decided to come back to Singapore for vacation and have once again booked Treetops. As always, this place has everything up to expectations – comfortable apartment with professional staff, who are always there to make our day. Both the team at the front desk and our house-keeper remembered us from our last stay! We felt very at home and enjoyed every bit of our time there. This year they also did some upgrading to their main lobby, giving it a fresher look. The Christmas decorations, coupled with carolling and dances to celebrate the festive season made our stay over the holidays wonderful in so many aspects. We are sure to come stay again next year.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 4 weeks ago
Dear furrycherries,

Thank you for the kind review on your enjoyable stay at Treetops Executive Residences as a repeat guest! It is a great joy to know that our services and facilities have exceeded your expectations and made you and your family feel at home. I'm also glad to hear that you like the look and feel of our new lobby, as well as enjoyed the overall festive ambience that we aim to bring to our guests over the holiday season.

Your generous comments and compliments to our team will be shared with the respective departments, as an encouragement for our staff to continue their efforts in making Treetops a leader in service excellence and to do better for all our guests.

We are most glad to know that you and your family would like to stay with us again on your next visit. Be sure to let us know and we would be more than happy to make arrangements for you!
Once again, thank you for making Treetops your choice accommodation in Singapore and we look forward to welcoming you back at our place soon.

Warmest regards
Zelene Zou
Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 16, 2014

I checked in in Treetops in July 2011 for the second time; we had already stayed there for some weeks at the time of their opening more than 10 years ago and thus already a good experience.

My husband was already there since beginning of 2011, our plan was to stay for a little while and go house-hunting to find a place for our family of 3. But I came and stayed - for 3 years! And my husband lived in Treetops even for nearly 4 years.

There are 3 reasons why we stayed in Treetops for such a long time instead of renting our own house: lovely staff, perfect location, nice pool and greenery.

All staff that we came across (receptionists, staff of sunbird caffee, bell boys, cleaning ladies, marketing staff and last but not least laundry ladies) were always very friendly and helped us where ever they could!

The location is perfect: Off Orchard Road, thus, you easily get a taxi and MRT is close. And an asset of Treetops is its shuttle bus and especially Kelvin, the very kind driver! If you want to be mobile in Singapore, Treetops is the place to be. We had rented a car (BTW: carpark is spacious and free of charge), but after a year we found it useless and gave it up. And there is another big advantage of this location: Treetops is a very quiet place for Singapore standards. While I was househunting, I realized that there is construction noise everywhere in Singapore. Treetops is surrounded by old black and white houses they cannot replace by high rise buildings, so you are protected from construction noise.

Treetops has one of the biggest pools in Singapore, set in lovely greenery. From the balconies you can watch squirrels, sometimes we even saw big exotic birds. This all made us feel at home.

Treetops is certainly not a cheap place. For the rent per month (for a big 2bedroom with balcony) we could have also rented a nice appartement or a small house. But we have never regretted our decision to stay in Treetops. If you can compromise on space it is so much more convenient to leave you furniture at home and use this lovely place in a perfect location instead!

Room Tip: Rooms with balconies are the best choice (but more expensive)
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, 3 weeks ago
Dear Doris G,

Thank you for taking time to pen down such a generous review for Treetops. It is a great joy to know that we have once again made you and your husband's stay with us an memorable one, and that you are satisfied with our services and facilities, as well as the ease and convenience that Treetops provides because of our strategic location. Our large swimming pool is indeed one of the top favourites amongst guests and it’s great to know that you have enjoyed it as much as the unique green tranquillity and homely environment that we offer here.

I would also like to take this opportunity to express our sincere thanks from our team at Treetops for all the compliments that you have for us, and will surely pass on your kind words to our respective colleagues.I am sure they will be very encouraged to do better with such words of appreciation from you.

The honour is ours to be able to play host for you for the past 3 years and we certainly look forward to welcoming you and your family back at our place for the third time and beyond!

Warmest regards
Zelene Zou
Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed December 10, 2014

The website made it seems so nice. But overall the place is old, and service is not up to expectations especially given the price.

Anyone who is considering to stay here should be made aware that there is no washer and dryer within any of their 1-bedroom or 2-bedroom apartments.

The staff were not what I would call courteous or warm. Cold and indifferent to my complaints about how dark the room is.

One time I came back to my room and found a puddle of yellow water under my toilet sink. Couldn't even be bothered to complain. As don't want to have to deal with the indifferent staff.

Another time came back and found black stuff in my bathroom sink. Again, I just didn't want to bother to even complain.

For this price (over S$7K per month), there are other options in Singapore. Such as the Pan Pacific.

Stay away from this place.

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zelene Z, Manager at Treetops Executive Residences Singapore, responded to this review, December 13, 2014
Dear DandiOne,
Thank you for taking time to pen down a review. We certainly pride ourselves in delivering personalized services and would like to sincerely apologize for any inconveniences that we have caused for your above mentioned. Every feedback is important to us and it’s with your constructive feedback that we can improve and strive to deliver better experiences. In fact, we would cater to guest’s request to have their in-room light bulbs changed to a brighter or dimmer one in most cases, to fulfill the lighting conditions that one is more comfortable in.

With this, I would also like to follow up with you on the exact dates of your mentioned incidents so that we can look into the matter. I would be most grateful if you could furbish us with further details at feedback@treetops.com.sg so that I can personally follow up with you to offer any appropriate assistance.
As for the washer and dryers, while all our 3 bedroom apartments are equipped with them within the apartments, our central launderette is certainly available for use for other guests staying in our 1 and 2 bedroom apartments.

I look forward to hear from you and once again and hope to have the opportunity to make things right for you.

Yours sincerely,
Zelene Zou
Treetops Executive Residences
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Treetops Executive Residences Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Treetops Executive Residences Singapore

Address: No.7 Orange Grove Road, Singapore 258355, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 184 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$$$
Number of rooms: 220
Official Description (provided by the hotel):
Treetops is a resort-style executive serviced apartment in the heart of the city, known for its commitments and achievements in green environmental technology and practices. With over 200 exotic plant species across the landscape, Treetops is often a sight to behold with its evergreen foliage all year round, completes with 5-star amenities and services. Strategically located within close proximity to the world famous Orchard Road, shopping and entertainment district of Singapore, Treetops is also minutes away from Suntec City, Marina South, the Esplanade, Boat Quay, Clarke Quay, Chinatown and other banking and financial hubs at Raffles Place. ... more   less 
Also Known As:
Treetops Executive Residences Singapore Hotel Singapore

Owners: What's your side of the story?

If you own or manage Treetops Executive Residences Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.