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“Champion Hotel Jun 2014” 3 of 5 stars
Review of Champion Hotel

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Champion Hotel
60 Joo Chiat Road #01-06, Singapore 427726, Singapore (Formerly New Gateway Hotel)   |  
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Hotel amenities
Special Price
Opening Special
Ranked #221 of 292 hotels in Singapore
1 review
2 helpful votes 2 helpful votes
“Champion Hotel Jun 2014”
3 of 5 stars Reviewed 2 weeks ago

Rooms are clean and tidy. Several eateries nearby within walking distant. Easy access to taxi. Newly refurbished. Free wifi. Spacious room and good value for money. Breakfast not available in hotel. Friendly staff.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanetLowChampionHote, Manager at Champion Hotel, responded to this review, 1 week ago
Dear Daniel,

Thank you for your review.

We will continue to maintain and improve our service standard
and quality, so as to provide you with an enjoyable and pleasant
stay.

We look forward to seeing you again.

Once again, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

New urban chic hotel in Singapore. Arrived late night into Singapore and had booked this hotel which is near Joo chiat. Most taxi did not know about this hotel, closest is to let the taxi driver know this hotel is beside hotel 81.

The rooms were clean and enjoyable, aircon was cool and the room was not the fussy and fanciful kind, but spacious and adequate for a good night stay. Amenities is also provided with clean towel.


Really enjoyed my stay and value for money for the night stay.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanetLowChampionHote, Manager at Champion Hotel, responded to this review, 1 week ago
Dear Aliltoolate,

Thank you for your review.

We will continue to maintain and improve our service standard
and quality, so as to provide you with an enjoyable and pleasant
stay.

We look forward to seeing you again.

Thank you, once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 11, 2014

As a place to put your head down for a day or two, Champion is ok. But no more than that. At SG$105 (inclusive of taxes, services but not breakfast) the value is probably as good as anything in Singapore which is, IMHO, one of the most over-priced cities in the world.

My 'de-luxe' room was ok, slightly more than adequate; the double bed reasonably comfortable; pillows and sheets reasonably soft; room & bathroom reasonably clean; 'free' toiletries miserably minimal (like there's a Scrooge in Accounts).

The towels, though - the towels were terrible. I wonder if Scrooge in Accounts has ever tried to dry herself with Champion's towels? These towels must have been deliberately designed NOT to absorb water. Why are things like this allowed to happen?

'Free' coffee in the room comes pre-sugared - ghastly.

Atmosphere is 99% functional (i.e. hardly any) - the 1% provided by the single hanging basket-chair in reception, never available because it's the one place guests make for immediately as the only relief from Champion's hospital-like soullessness.

Check-in staff male staffer reasonably friendly, helpful. Check-out female staffer somewhat dour, like an old-fashioned primary school-mistress giving the impression she's wasn't sorry to see you leave and couldn't care-a-less if you never came back.

Wi-fi ok, but annoying because every time you close your laptop you have to go through the whole process of logging on again. And they change the user-name and password every day. Like the towels and the minimal toiletries, these things make the hotel management seem so untrusting, so 'mean'.

And to top up the Champion's 'meanness' come three whammies: (1) a SG$50 deposit (even though you've paid 100% hotel charge in advance) with nothing in the fridge you could consume and rush off in the morning without paying for; (2) a warning that if you lose or 'damage' the plastic key card to your room, Champion will charge you SG$55 (like WHAT!?); (3) an avaricious charge of SG$10 to extend the use of your room from the theoretical midday check-out to 1.00 p.m.

If Champion's management read these reviews and are in any way concerned about improving their service, I recommend a staff away-day to teach them how to give the impression of being pleased to have you to stay at their establishment, rather than treating their guests like money-generating automatons.

Room Tip: Based on the comfort of the de-luxe, I personally wouldn't go for anything less just to save a f...
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanetLowChampionHote, Manager at Champion Hotel, responded to this review, 4 weeks ago
Dear Mr Matthew,

Thank you very much for choosing Champion Hotel.
It gave us a chance to serve you and also understand your valuable feedback and review of our
services.

Our apology for the unpleasant feeling you encountered during your stay.

Perhap there was some miscommunications as we don't charged for any lost of
keycard nor hourly charge for late checkout. However, we do emphasis that our guests keep
the keycard safely so as to safeguard their property while staying at our hotel.

We will worked hard to improve our service standards in term of quality room finishes. To
refine our staff service proformance, in order to provide and offer our guests a comfortable,
pleasant and safe stay at our hotel.

It will be our honour to serve you again, Mr Matthew.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Champion Hotel

Address: 60 Joo Chiat Road #01-06, Singapore 427726, Singapore (Formerly New Gateway Hotel)
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#221 Top resorts Hotel in Singapore
#221 On the Beach Hotel in Singapore
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Champion Hotel, a trendy and cozy boutique hotel nestled charmingly along the famous Joo Chiat Road. Known for its rich multicultural heritage and vibrance. The 80 newly renovated and refurbished guest rooms are housed in a 4-storey conservation building. The guest rooms are spaciously designed and warmly decorated to ensure you a comfortable and pleasant stay. It is easily accessible via public transports and approximately 15-20 minutes taxi ride from Changi International Airport. A wide range of eateries are available for you to choose from within close vicinity to satisfy your gastronomic cravings day and night and also not forgetting the interesting tourist attractions around. Champion Hotel is an ideal choice for all travellers. ... more   less 
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Also Known As:
Gateway Hotel Singapore
Champion Hotel Singapore

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