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“Eclectic, Majestic, Fantastic!” 5 of 5 stars
Review of New Majestic Hotel

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New Majestic Hotel
4.0 of 5 Hotel   |   31 - 37 Bukit Pasoh Rd, Singapore 089845, Singapore   |  
Hotel amenities
Ranked #33 of 294 Hotels in Singapore
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Eclectic, Majestic, Fantastic!”
5 of 5 stars Reviewed August 24, 2013

This boutique hotel is everything plus more, I highly recommend you stay here. The staff are friendly and the bed was the best I've ever stayed in. Although one would consider the price for a room expensive, I felt like room 404 was a home away from home - no need to leave. Stunning pool, espresso machine in the room, dual bathtubs, restaurant/breakfast available downstairs.
Great location to China Town (I would suggest getting out at the MRT Outram, gate H which brings you out about 150m down from the hotel.)
This place would be best suited to couples - too much of a gem not to share the experience with someone.

Room Tip: 401 - smaller room surrounded by mirrors 404 - loft style apartment, dual bathtubs, very spacious a...
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 28, 2013
Dear DanielleBrooke,

Warm hellos from the New Majestic Hotel team!
Thank you for your marvellous compliments!

We are thrilled to hear that you loved your stay with us! We love to keep our guests pampered, so it’s wonderful that you enjoyed the amenities and facilities provided.

We want to continue impressing you, and we look forward to having you back with us soon!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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461 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Witham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

I would recommended the New Majestic to any one who wants to stay at a hotel that's different from your average corporate hotel. The staff our extremely friendly, helpful and provide a personal touch to your stay. We could not fault this hotel.

Location is brilliant for exploring Chinatown where there are loads of places to eat and drink. Taxis are really easy and cheap to get to any where in the city from the hotel.


  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 26, 2013
Dear SarahR748,

Hellos from New Majestic Hotel!
Thank you for your wonderful review!

We are so happy to hear that your recent stay with us was nothing less than perfect. The team strives to create a ‘home away from home’ for all our guests, and it’s wonderful that you loved the team’s commitment to personalized service.

We look forward to having you again soon!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, UK
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 23, 2013

We stayed for 6 nights in a "Garden Room (room 212)". The garden rooms feature a bath tub outside in a small private garden. The room was excellent, but possibly too many mirrored walls for the self-concious! The hotel is located in a very nice, quiet area of Chinatown. The mrt is literally across the road!!! It takes no more than a minutes walk to access the mrt station. You are centrally located for most attractions in the city. The staff are excellent and very helpful, as we were given a room to shower in on our check-out day (room 313, very nice!). The pool is excellent, as is the adjoining gym. I can't really fault this hotel, and would definitly recommend.

Room Tip: We stayed in room 212, it's on the second floor, next to the swimming pool and gym, and is on th...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 26, 2013
Dear Southson,

Warm greetings from New Majestic Hotel!
Thank you for your brilliant feedback!

It is great to hear that you enjoyed staying in our Premier Garden room. With every room in the hotel individually designed by different local artists, each room is truly one-of-a-kind and holds its own unique stay experience.

We are glad that you found the hotel’s central location convenient for your travels about Singapore, and that you were impressed with the team’s dedication to service excellence.

We look forward to welcoming you back soon!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
4 of 5 stars Reviewed August 12, 2013

You should stay in New Majestic. A different type of Hotel, with a fun Deco. We stayed in Wykidd Song room, extraordinary white environment. Very friendly staff. It is a different experience from all those standard hotel rooms. I would definitely stay in this hotel if I come back to Singapore.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 14, 2013
Dear Michael C,

Hellos from New Majestic Hotel!
Thank you for your kind feedback.

We are glad that you had a fantastic time staying with us. With each room uniquely designed, every room is an exciting stay experience to be had.

We look forward to being of service to you again when you are next in Singapore!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 10, 2013 via mobile

Had a staycation with my bf last night. Checked in at 3pm but the receprion told me that their housekeeper hasnt finished cleaning the room and apologised for it, then gave us a late check out till 2pm the next day. Appreciate the offer.

We got the Garden Room, it is with a vintage bathtub outdoors. Very relaxing and romantic. Comfy bed, amazing Khiel's toiletries. Nespresso machine in-room (i dont drink coffee, but bf loves it). Complimentary items from the mini bar includes coke, drinking water and juices. Hairdryer provided in-room. Shower area and toilet is separated. They even gave ear plugs along with a small heartfelt note. As i am a light sleeper, the ear plugs came in handy. :)

Breakfast was alright. Small variety but they have everything an American would want for breakfast.

Stayed in their sister hotel before, 1929. It was much cheaper but i didnt like the environment. It was opposite an Indian temple and a few clubs. The night and morning was noisy, i didnt have a good night sleep. Then i woke up with sleep paralysis. Scare the hell outta me.

Anyway, Majestic is good. Would recommend couples to get the garden room. Would also like to try their suite room one day.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 12, 2013
Dear Saman73,

Hellos from the team at New Majestic Hotel!
Thank you for your great review.

It’s great that you enjoyed your stay in our Premier Garden room; the outdoor garden area most certainly offers a tranquil escape from the bustling city life. We are also happy to hear that you loved the amenities that were provided in the rooms.

If you are feeling adventurous, you could consider our other sister property, Wanderlust, for your next staycation. With each floor boasting a different theme, Wanderlust is definitely a unique stay experience to be had.

We look forward to having you back again soon!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 1, 2013

Having stayed at this hotel six months ago, and genuinely enjoying that stay, I decided to give it another try last month. I was not disappointed at all; even more pleasantly surprised how consistent the friendly and level of service was.

The location is quite attractive if looking for something other than the “in the middle of everything” or “200+ identical rooms” class of hotel. New Majestic is in the outer (western) reaches of Chinatown, but near some interesting places to eat (Keong Saik Rd) or enjoy life (Duxton, Ann Siang Hill, Tajong Pagar). It is very convenient to the MRT (Outram Park – two lines). It is a short taxi to the City.

Room size is adequate, and I stayed both times on the pool side (interior). The hotel has larger rooms facing the front, but I’ve only seen them from a distance when housekeeping left doors open. The front desk staff seems to have a “you are our guest” attitude and helps to make your stay comfortable.

Room Tip: Stayed in a room overlooking pool; it was quieter than an exterior room.
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 4, 2013
Dear Andy H,

Warm greetings from New Majestic Hotel!
Thank you for your kind compliments.

We are pleased to have welcomed you back for your second stay, and are glad to hear that you had yet another enjoyable experience staying with us. It’s great that you loved the hotel’s Chinatown location; with so many unique sights and shops, Chinatown is truly an interesting area to explore.

We hope to continue impressing you when you are next in Singapore!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverkeithing, Scotland, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 30, 2013

Honestly, I was a little unsure of what to expect from the New Majestic before arriving, but I needn't have been concerned!

The good:

- The location. Right on the edge of Chinatown, just off a main shopping road and barely a minute's walk from the nearest MRT station. The area around the hotel also retains most of it's colonial architecture rather than the brand new high-rise that Singapore is renowned for

- The staff. Very friendly, can't do enough for you. A few communication issues here and there, but nothing that caused any problems.

- The room. We were in an attic suite, which was excellent for us, though definitely not recommended for older people or those who struggle with mobility, as the bed is on a mezzanine up what is essentially a ladder. It was very well furnished, minibar and bedding/towels were changed daily and it was always very clean. The TV had a range of channels from various countries aswell as an information channel for tourists. The shower was excellent, though the bath not so much (more on that later). Finally, the air conditioning was fantastic and there is a ceiling fan above the bed for those who prefer not to leave it on overnight

The not-so-good:

- Internet. I had major problems connecting to the wi-fi using my laptop. I stress that this is entirely a problem with Windows 8 and has nothing to do with the hotel, but it is something to keep in mind if you are staying here. It worked absolutely fine on my phone and 3DS.

- Breakfast. The quality of the food is great, but if you stay for any more than a few days, it's very repetitive. The choices are exactly the same each day (eggs cooked one of four ways, along with bacon, sausage and a selection of breads, cereals and fruit) which as I said, gets very samey after a few days. It is also a tad expensive for what it is, though if you can get it as part of a package deal, it is probably worth doing. If you can't, I'd suggest popping down the road to a cafe for a better deal

- The baths. For those who haven't seen the photos, the centrepiece of the attic rooms are a pair of free-standing bathtubs. Very nice to look at, but I'm afraid I can't say more than that. We decided to try them out one day and found that there wasn't enough hot water to fill even half of one bath.


All in all though, I would thoroughly recommend this hotel. The issues it has are minor and the good things far outweigh them in any case. I hope to be back one day!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 1, 2013
Dear Jamie C,

Greetings from New Majestic Hotel!
Thank you for your splendid compliments!

We are thrilled that you thoroughly enjoyed your stay with us, and that you appreciated the architecture and culture of historic Chinatown. It is great to hear that you loved the location of the hotel and that you were also impressed with the team’s commitment to service excellence.

Please also be assured that we have noted your feedback about the breakfast and the hot water issues you encountered. We will definitely work towards making improvements to these points.

Thank you for your recommendation, and we look forward to welcoming you back soon!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Majestic Hotel

Address: 31 - 37 Bukit Pasoh Rd, Singapore 089845, Singapore
Location: Singapore > Singapore
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Singapore
#32 Romantic Hotel in Singapore
#55 Family Hotel in Singapore
#72 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New Majestic Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
Housed in a traditional conservation shop house located in the heart of Chinatown, the New Majestic Hotel features an emphasis on strong design, local culture and the Arts.From the open concept period-inspired lobby with restored vintage Compton fans to the dramatic pool with glass inserts floating above the restaurant, to the selection of period colonial furniture from Singapore in the 1920s- 1960s, New Majestic Hotel is a stunning and eclectic mix of heritage chic.Each of the New Majestic's 30 rooms is different, from the mix of vintage and designer furniture through to the customized baths. Room highlights include suites with private gardens, attic style rooms with loft beds in six-meter high ceilings. ... more   less 
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Also Known As:
Majestic Hotel Singapore
New Majestic Hotel Singapore
Hotel New Majestic

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