We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great boutique hotel” 4 of 5 stars
Review of New Majestic Hotel

Save Saved
You added New Majestic Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
New Majestic Hotel
4.0 of 5 Hotel   |   31 - 37 Bukit Pasoh Rd, Singapore 089845, Singapore   |  
Hotel amenities
Ranked #34 of 293 Hotels in Singapore
Zurich, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great boutique hotel”
4 of 5 stars Reviewed September 4, 2011

I only got stay one night here due to a bit of illness. However, the staff could not have been nicer in that short while. They show a real genunine concern for my recovery and were fantastic in helping me to get to a colleague to travel back home.

The room was that hip cool that is usually missing in most Singapore hotels, even the boutique ones. It had even had a neon light in it. Some people have complained about the noise outside. I am a light sleeper and did not hear a thing all night. Even with my usual earplugs, I am typically awakened at some point in a hotel.

The hotel is also very close to the very awesome Maxwell Road Hawker Centre. This is the place to get Hainan Chicken Rice above all others. I missed out on this trip. But next time I will be back at the hotel and right there for the food.

Thanks again to all for you understanding and support.

Room Tip: Get one of the the deluxe rooms for a real treat. They are spacious and not your Grandmother's...
See more room tips
  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Guest Services Executive at New Majestic Hotel, responded to this review, September 20, 2011
Warm greetings from New Majestic Hotel!

Thank you for your generous feedback and we are delighted to learn that you enjoyed all the services and facilities that the hotel has to offer. It is indeed wonderful to receive acknowledgment on our commitment to create memorable hotel experience and even better to know that you are planning to stay with us again.

I will definitely pass on your compliments to team of New Majestic Hotel and I’m sure they will be happy to know that they have left such a great impression.

Once again, thank you for your feedback and we look forward to welcoming you back!

Warmest Regards,
Sarah
Guest Services Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

442 reviews from our community

Traveler rating
    194
    177
    46
    15
    10
See reviews for
24
262
42
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 25, 2011

We stayed here for two nights after a fortnight in Bali/Lombok, and it provided a lovely end to the trip.

The staff are friendly and attentive.
The hotel is well designed: it has some great art, and the rooms are fun (though really quite wacky). Our room was small, but the space was brilliantly managed so it didn't feel cramped, and it had a large window with views over the pool garden which really helped The bed was very comfortable indeed! They offer free wifi, and some of the mini bar (such as soft drinks, coffee, and the like) were also free.
The restaurant was very good, though the menu was confusing - it was hard to tell whether the dishes were main courses in themselves, or whether they were to be shared, and indeed whether they came with rice, etc. To be honest, I'm not sure the restaurant themselves knew how they wanted you to eat the courses! In the end, we would order one each, and rice, *and* share them - neither one thing nor the other. Breakfast - complete with all the char sui buns one could eat - was excellent!
The location is great for tourism.

My only criticism is regarding air conditioning. Each room has a panel, but it can in fact only be controlled from the front desk - so if you want the a/c off, you need to call down (which, in the middle of the night, didn't really seem like an option). The room got a bit frosty as a result! New Majestic, if you're listening, please let guests turn off their own a/c!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Guest Services Executive at New Majestic Hotel, responded to this review, September 20, 2011
Dear abigail04,

Thank you for your kind feedback and compliments. It was a pleasure having you with us. Making your stay a comfortable one is our utmost priority and your note for areas of improvement has been brought up to the rest of the team here at New Majestic Hotel. We're glad you enjoyed our amenities as well as the area surrounding the hotel and we look forward to having you back with us soon.
Cheers!

Sarah
Guest Services Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 4, 2011 via mobile

We checked in for an overnight stop at the end of nine weeks of travel.
We were not happy with our room, as work was being done on the hotel and we had not been told. We got grumpy more quickly than we would have normally. It was our last stop.
Abby on reception stepped in. She upgraded us, she showed us how to use speakers and coffee machines, she suggested things to do, she smiled endlessly.
And we perked up.
And we saw where we were.
It's fantastic. A design wonderland in a sensational corner of town. Human scale neighborhood with lots of young designers and foodies opening businesses in shop houses. The hotel itself is a fantasy containing thirty individual fantasy rooms. We got to see four of them and they were all extraordinary.
But without Abby's tireless good cheer, we might never have opened our eyes.
Needless to say, the staff are fantastic!

  • Stayed August 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 11, 2011
Warm greetings from New Majestic Hotel!

Thank you for your kind feedback. We apologise that we did not live up to your expectations upon arrival. Our guests' comfort is of utmost priority and we have taken measures to inform our guests of works being done in the hotel by leaving a note in room as well as over the phone when reservations was made. However this time around, the work done was of an urgent nature and we could only inform our guests at arrival.

We're glad that Abby have stepped up to make your stay thereafter a much better and more memorable one. We promise not to rest on our laurels and hope to welcome you back to a much improved service and facilities.

Regards,
Mae Noor
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Top Contributor
50 reviews 50 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 3, 2011

I was very dissapointed in this hotel.To have tiles in the shower fallen off and not repaired astounded me.Breakfast was very poor and limited in comparison to wonderful breakfasts that I've had on previous visits to Singapore.Staff were very helpful,and it was great to have Kiel products and a Nespresso coffee machine in the room.Marks on walls and furniture should have been cleaned.

  • Stayed July 2011, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 5, 2011
Greetings from New Majestic Hotel.

The team here at New Majestic values your feedback and we're disappointed that your stay was not up to expectations. The mentioned room have been thoroughly inspected and works are currently being done to the room to rectify the fallen tiles in the shower, along with a more vigorous maintenance to the existing condition of the room. Your note on breakfast have also been relayed to the restaurant team.

We're glad that you enjoyed the amenities provided by the hotel and we hope you'll allow us the opportunity to welcome you back and be of service to you once again.

Best regards,
Mae Noor
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 27, 2011

- Great location to China town, restaurants and pubs
- The room is beautifully decorated
- The buffet breakfast is superb
- Friendly and helpful staff

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 11, 2011
Dear jennychong,

Warm hellos from the team at New Majestic Hotel! We're pleased that you've enjoyed your stay as well as the surrounding Chinatown. We do have sister properties, Hotel 1929 which is one street away in Chinatown and Wanderlust located at the edge of Little India you may want to try on your next stay. Thank you for the kind words.Till then, safe travels!

Cheer,
Mae Noor
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2011

We stayed for two nights with kids. The rooms are not that suitable for family of four. We stayed at one of the attic suites. The space was very differend. For our needs the two bathtubs right in the middle of the room were somewhat useless and took a lot of the living space. Hotel has a nice secluded pool which was perfert for our needs. The pool is located on top of the restaurant and if you dive you can see the restaurant through the windows at the bottom of the pool! OK restaurant. Very good location if you want to visit Chinatown. Just a few minutes walk and you're there in the middle of the buzz. Friendly staff, but not very proactive, I must admit.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, August 11, 2011
Greetings from New Majestic Hotel!

We value your feedback and thank you for taking the time to review. No 2 rooms here are the same and we try to have a room to accommodate to every traveller's need. Do inform us of your room preference the next time and we'd be pleased to arrange a suitable room for you accordingly.

We're glad that you enjoyed the hotel facilities and the surrounding Chinatown area and hope to welcome you back soon so we may be of service to you once again.

Best regards,
Mae Noor
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 19, 2011 via mobile

Stayed at the hotel previously at the premier garden room. Love it, especially the outdoor bathtub. Hence this yr, decided to be different and chose a junior loft lifestyle room. The room is small and the bed is located "upstairs" where i have to climb a small flight of stairs to get to it. Not exactly recommended for those bigger in size or having knee problems. The room is not as roomy as the premier garden. I didnt have the wow factor when i enter the room, since i was here the second time, probably i was expecting more. Nonetheless, the amenities were good. they even gave us two bottles of singapore sling as complimentary when they knew it's my friend's birthday. That was a nice touch. (: breakfast in the hotel was kinda disappointing. I would expect a more variety from a 4* boutique hotel and from my point of view, the hotel seems to be cutting cost. Not sure if it's true, just my two cents worth. Should u choose this hotel, do pick the premier garden room n above. Otherwise, you might be as disappointed as i am.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMajesticMgmt, Guest Services Executive at New Majestic Hotel, responded to this review, July 10, 2011
Greetings from the team at New Majestic Hotel!

Thank you for choosing us as your preferred accommodation. We are delighted that you have had an enjoyable stay with us and enjoyed the amenities that we provided. Your feedback with regards to breakfast have been duly noted and referred to the management team. Rest assured, we will continuously work on improving the quality of our product & services. We hope to welcome you back in the future so we can be of service to you once again.

Best Regards,
Sarah
Guest Services Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to New Majestic Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Majestic Hotel

Address: 31 - 37 Bukit Pasoh Rd, Singapore 089845, Singapore
Location: Singapore > Singapore
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#32 Luxury Hotel in Singapore
#33 Romantic Hotel in Singapore
#56 Family Hotel in Singapore
#68 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New Majestic Hotel 4*
Official Description (provided by the hotel):
Housed in a traditional conservation shop house located in the heart of Chinatown, the New Majestic Hotel features an emphasis on strong design, local culture and the Arts.From the open concept period-inspired lobby with restored vintage Compton fans to the dramatic pool with glass inserts floating above the restaurant, to the selection of period colonial furniture from Singapore in the 1920s- 1960s, New Majestic Hotel is a stunning and eclectic mix of heritage chic.Each of the New Majestic's 30 rooms is different, from the mix of vintage and designer furniture through to the customized baths. Room highlights include suites with private gardens, attic style rooms with loft beds in six-meter high ceilings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Splendia, Tingo, HotelTravel.com, Otel, Agoda, Odigeo and Venere so you can book your New Majestic Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Majestic Hotel Singapore
New Majestic Hotel Singapore
Hotel New Majestic

Owners: What's your side of the story?

If you own or manage New Majestic Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.