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“Value for money, not in the best location” 2 of 5 stars
Review of Fragrance Hotel Joo Chiat

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Fragrance Hotel Joo Chiat
2.0 of 5 Hotel   |   219 Joo Chiat Road, Singapore 427485, Singapore   |  
Hotel amenities
Ranked #167 of 291 hotels in Singapore
Chandigarh, India
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Value for money, not in the best location”
2 of 5 stars Reviewed February 3, 2013

Booking thru the Hotel's website, paid thru Visa,

Location: Long walk from MRT, in a questionable neighborhood. There is a BUS which connects to the MRT. Look for Signs near by. NO Restaurant in the hotel. few eateries nearby and in a short walk, there is a food court near the MRT.

Check in was smooth. Copies of Passport and given a room key.

Room: Room was clean and as expected for a budget hotel. But had issues with Air conditioning. Even after repeated requests to the front desk, the air conditioner was not repaired. After the second day, a alternate room (with 1 less bed) is provided. the overall experience was ruined due to this.

There are lot if Karaoke Bars in the neighborhood. So the area gets colorful in the evening with lot of ladies, Since the MRT station is a long walk, not best suited for families. There are better alternatives when you consider the cost of Cab and others.

Manageable for a solo or group of friends for a nights sleep.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed January 13, 2013

My partner and I were transiting through Singapore for one night, we had very little sleep and had a big day ahead of us. We were hoping to have a goods night rest after grabbing some Katong laksa.

The local laksa was good, but the hotel not so good... admittedly the hotel was only chosen because of the location but it failed to meet basic expectations.

Such as:

-Ripped bed sheets
-Cockroaches on the wall and in the bathroom
-Terrible service, the receptionist was very rude and it appeared she would rather be somewhere else (who can blame her, I wanted to be somewhere else after my experience!)
-Hair in bathtub and bathroom floor
-No bottled water, I needed some water so I went to reception and asked if I could purchase bottled water, there was none left. What hotel does not have water?
-The wake up call was early, 0300 instead of 0315, and we only 4-5 hours of sleep time every minute counts!

Overall, me and my partner experienced bad service and would not recommend this hotel to anybody. Which is a pity considering Katong has some nice places to eat and drink.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 13, 2013

My friend and I stayed at this hotel from 11-13 January 2013 as we were attending a Regional Training Event at the Singapore Expo. This is a budget hotel (no breakfast included) but there are a lot of restaurants nearby and therefore very convenient food wise. Breakfast of toast, coffee and 2 half-boiled eggs cost S$3.20 at the nearby restaurant.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 13, 2012 via mobile

We arrived very late, around 11pm, so I figured someplace not very far from airpot. Turned out, Joo Chiat is not close either.

The outer look of the hotel is not convincing, the exterior color is not very attractive,makes it look really cheap, compared to 81 hotel which is near to Fragrance, 81 has a classic look,and is more elegant from the outside

The front officer is far from being nice. He's a bit grumpy and does not smile at all! Even when we first came in there was not any one there!and we had to call several times until he finally appeared.

How ever the room is ok. The bed is stiffy but it is big, and the bath room is amazingly bigger than any budget hotel I have ever been, it has a bath tube.

Finding fod to eat is very easy, and food price is very cheap. A very big portion of mee goreng only cost SGD 5 ang it tastes yummie too...

You should not bring kids, because it is actually karaoke and pubs area, so when we walked on the street in the nite time there were so many ladies with unappropriate attitude waiting to be hired

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 10, 2012

As I mentioned in a prior review, I am doing a survey of budget hotels in this neighbourhood. The Fragrance has larger rooms and windows which make it better than the Hotel 81's that I have stayed in so far. In fact my only complaint about this hotel is the plastic under the sheet. It makes me feel like I am in an institution but maybe that is just me.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 30, 2012

Needed a place to sleep at a low price in the Joo Chiat area. The price vs quality was about as expected so I rate this as average.

Check-in was quite slow, the lady at the check-in was pretty gruff and had an attitude on her; not particularly nice to deal with, which I can overlook due to price etc. My room had a single and queen bed in it, mattress was tending on the firm side. Room was very basic but clean, with aircon, tube tv and some basic tea/coffee items. Wireless internet was not free.

Bathroom was a bit dingy, and I noticed my particular room had water leaking all over the floor - and from the outside of the room the wall of the bathroom was showing massive water damage, seems some sort of leak. Again, will overlook for the price.

Joo Chiat location is interesting to say the least ! Lots of KTV/Pubs near by if that's your thing, but if it's not, people wont bother you so don't let it put you off the area. Plenty of cheap restos, food centres and 7-11 near by, with a full size supermarket less than 10 mins up the road.

Probably would not stay again and would try the Opera81 hotels if required.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolsena
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 10, 2012

We arrived here after a long holliday for a short break in our flights home, we did'nt have high expectation's but were very pleasantly suprised the staff were very nice and greeted us warmly, the room's better than some of the review's as there were two couples travelling together, the plastic under sheet's as expected, but happy for the hygene with the bed's and we coped ok, nicer if they were less shiney and slipery? a rubberised type would stop the slipping on the sheet's? the only real critisism was the mould on the bathroom ceiling, as it is a fully closed in room no window's and with air conditioning, this would really cause health issues especially with asmatic's etc, so hope they get it cleaned up and re-painted, it may have just been our room?
We stayed two night's and can recomend the Fragrance Hotel as a great out of the mainsteam place to stay, the shop's around cover all your need's and were fun to discover and use, all in all a great Singapore stay!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fragrance Hotel Joo Chiat

Address: 219 Joo Chiat Road, Singapore 427485, Singapore
Location: Singapore > Singapore
Amenities:
Free Parking
Hotel Style:
#167 Top resorts Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fragrance Hotel Joo Chiat 2*
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Also Known As:
Fragrance Hotel Singapore
Fragrance Hotel Joo Chiat Singapore

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