My partner and I were transiting through Singapore for one night, we had very little sleep and had a big day ahead of us. We were hoping to have a goods night rest after grabbing some Katong laksa.
The local laksa was good, but the hotel not so good... admittedly the hotel was only chosen because of the location but it failed to meet basic expectations.
-Ripped bed sheets
-Cockroaches on the wall and in the bathroom
-Terrible service, the receptionist was very rude and it appeared she would rather be somewhere else (who can blame her, I wanted to be somewhere else after my experience!)
-Hair in bathtub and bathroom floor
-No bottled water, I needed some water so I went to reception and asked if I could purchase bottled water, there was none left. What hotel does not have water?
-The wake up call was early, 0300 instead of 0315, and we only 4-5 hours of sleep time every minute counts!
Overall, me and my partner experienced bad service and would not recommend this hotel to anybody. Which is a pity considering Katong has some nice places to eat and drink.
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- Also Known As:
- Fragrance Hotel Singapore
- Fragrance Hotel Joo Chiat Singapore