Needed a place to sleep at a low price in the Joo Chiat area. The price vs quality was about as expected so I rate this as average.

Check-in was quite slow, the lady at the check-in was pretty gruff and had an attitude on her; not particularly nice to deal with, which I can overlook due to price etc. My room had a single and queen bed in it, mattress was tending on the firm side. Room was very basic but clean, with aircon, tube tv and some basic tea/coffee items. Wireless internet was not free.

Bathroom was a bit dingy, and I noticed my particular room had water leaking all over the floor - and from the outside of the room the wall of the bathroom was showing massive water damage, seems some sort of leak. Again, will overlook for the price.

Joo Chiat location is interesting to say the least ! Lots of KTV/Pubs near by if that's your thing, but if it's not, people wont bother you so don't let it put you off the area. Plenty of cheap restos, food centres and 7-11 near by, with a full size supermarket less than 10 mins up the road.

Probably would not stay again and would try the Opera81 hotels if required.

We arrived here after a long holliday for a short break in our flights home, we did'nt have high expectation's but were very pleasantly suprised the staff were very nice and greeted us warmly, the room's better than some of the review's as there were two couples travelling together, the plastic under sheet's as expected, but happy for the hygene with the bed's and we coped ok, nicer if they were less shiney and slipery? a rubberised type would stop the slipping on the sheet's? the only real critisism was the mould on the bathroom ceiling, as it is a fully closed in room no window's and with air conditioning, this would really cause health issues especially with asmatic's etc, so hope they get it cleaned up and re-painted, it may have just been our room?
We stayed two night's and can recomend the Fragrance Hotel as a great out of the mainsteam place to stay, the shop's around cover all your need's and were fun to discover and use, all in all a great Singapore stay!

I got what I paid for ($57SGD a night) which is a reasonably sized room, queen sized bed, clean blankets, and a bathroom which included a mini clothes line so I could wash clothing when needed. As a female travelling alone - I felt safe, but never went anywhere alone in the dark!

The reception staff are helpful but can be frosty - from reading reviews it appears that this is the norm. In saying that the staff at the Ritz Carlton were amazing and I wasn't even staying there (I'd just popped in for the free art tour). For the Fragrance Hotel I witnessed some of their interactions with other customers which varied from being incredibly helpful and patient, to raised voices, refusals and dismissive comments - not sure what to make of it.

To get an iron you must provide a $10 deposit which you get back when you return the iron & ironing board (when checking out). The iron never went past warm so in the end I didn't bother.

The house cleaning lady is lovely and accommodating, and made sure I was happy with the room (bless).The amazing choices you have for eating out, and it's close proximity to buses (just a few metres from the hotel) and the Praya Lebar train station (15 min walk) makes this location very convenient.