We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cheap room on Joo Chiat” 3 of 5 stars
Review of Fragrance Hotel Joo Chiat

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Fragrance Hotel Joo Chiat to your Saves list
Fragrance Hotel Joo Chiat
2.0 of 5 Hotel   |   219 Joo Chiat Road, Singapore 427485, Singapore   |  
Hotel amenities
Ranked #165 of 294 Hotels in Singapore
Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“Cheap room on Joo Chiat”
3 of 5 stars Reviewed November 30, 2012

Needed a place to sleep at a low price in the Joo Chiat area. The price vs quality was about as expected so I rate this as average.

Check-in was quite slow, the lady at the check-in was pretty gruff and had an attitude on her; not particularly nice to deal with, which I can overlook due to price etc. My room had a single and queen bed in it, mattress was tending on the firm side. Room was very basic but clean, with aircon, tube tv and some basic tea/coffee items. Wireless internet was not free.

Bathroom was a bit dingy, and I noticed my particular room had water leaking all over the floor - and from the outside of the room the wall of the bathroom was showing massive water damage, seems some sort of leak. Again, will overlook for the price.

Joo Chiat location is interesting to say the least ! Lots of KTV/Pubs near by if that's your thing, but if it's not, people wont bother you so don't let it put you off the area. Plenty of cheap restos, food centres and 7-11 near by, with a full size supermarket less than 10 mins up the road.

Probably would not stay again and would try the Opera81 hotels if required.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

180 reviews from our community

Traveler rating
    15
    56
    75
    22
    12
See reviews for
21
34
21
15
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Thai first
  • Any
English first
Bolsena
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 10, 2012

We arrived here after a long holliday for a short break in our flights home, we did'nt have high expectation's but were very pleasantly suprised the staff were very nice and greeted us warmly, the room's better than some of the review's as there were two couples travelling together, the plastic under sheet's as expected, but happy for the hygene with the bed's and we coped ok, nicer if they were less shiney and slipery? a rubberised type would stop the slipping on the sheet's? the only real critisism was the mould on the bathroom ceiling, as it is a fully closed in room no window's and with air conditioning, this would really cause health issues especially with asmatic's etc, so hope they get it cleaned up and re-painted, it may have just been our room?
We stayed two night's and can recomend the Fragrance Hotel as a great out of the mainsteam place to stay, the shop's around cover all your need's and were fun to discover and use, all in all a great Singapore stay!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 4, 2012

I got what I paid for ($57SGD a night) which is a reasonably sized room, queen sized bed, clean blankets, and a bathroom which included a mini clothes line so I could wash clothing when needed. As a female travelling alone - I felt safe, but never went anywhere alone in the dark!

The reception staff are helpful but can be frosty - from reading reviews it appears that this is the norm. In saying that the staff at the Ritz Carlton were amazing and I wasn't even staying there (I'd just popped in for the free art tour). For the Fragrance Hotel I witnessed some of their interactions with other customers which varied from being incredibly helpful and patient, to raised voices, refusals and dismissive comments - not sure what to make of it.

To get an iron you must provide a $10 deposit which you get back when you return the iron & ironing board (when checking out). The iron never went past warm so in the end I didn't bother.

The house cleaning lady is lovely and accommodating, and made sure I was happy with the room (bless).The amazing choices you have for eating out, and it's close proximity to buses (just a few metres from the hotel) and the Praya Lebar train station (15 min walk) makes this location very convenient.

Room Tip: I had a room close to the lift (which I picked), and you could hear the lift, people going to/from t...
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 29, 2012

We arrived at the hotel just after 7am to be told we couldnt get into our room until 3pm. When I complained that we were tired we were told we could be in by 1pm. We went into Orchard Road for a few hours and when we got back our room was still not available. We had a tour booked for 1.30p.m pickup. We were told that when the room became available they would take our baggage to our room. We arrived back at hotel at approx. 9.30p.m. and baggage was still in the baggage room. Hotel room was clean but very small and the bathroom had no shower recess so the water from the shower went all over the bathroom. Even the toilet was wet. Lucky we had only booked for 2 nights.

Room Tip: Ours was a superior room, so not sure what else was available.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel Joo Chiat, responded to this review, November 6, 2012
Thank you for your feedback of your hotel stay.

Due to heavy occupancy, our hotel was not able to provide an available room when you arrive in the morning. As you have not registered your check in at our Front Desk upon your arrival, our Front Desk Staff could not assign a room and arrange your bags to be delivered. Hence, your bags had to be stored in the luggage room until your return to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 10, 2012

We recently had a few nights at the Fragrance...very low cost but pretty happy with the room.

1st, it is small, vry small (so small i had to leave the "e" out of very). But it was clean and tidy, the tv and fridge worked.

The beds have a plastic undersheet, which i understand is to prevent bugs etc and it clearly works.. but comfort is reduced for cleanliness.

The room has cups and tea/coffee however it does not have a kettle, but there is access to boiling water on each floor.

The location is OK, a little out of the way, but again, you get what you pay for, there are plenty of food places and a supermaket nearby.

The service and staff were faultless, could not hope for better service, courteous, knowledgeable and helpful.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 9, 2012

On arrival we were given a small room that bearly allowed us room for our bags with space to move, we were prepared for a small room having read other reviews, but this was very small, then my wife noticed in the "wet room" bathroom, that the drain cover was loose, and after moving it, small ants started coming out. Immediately we decided to ask for another room after a short conversation we were offered a room later that day, on our return we were given a superior, this apparently means larger but with the same fitting.

As we really only wanted a place to sleep, this did the job ok. The location is fine, and we found it easy to get the bus to the closest MRT station Dakota, although Paya Lebar is a little close on a hot day we really did not fancy the walk (no direct buses).

Regarding the staff, I would not say that they were directly rude to us, but could have been more helpful when asked questions.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Fragrance Hotel Joo Chiat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fragrance Hotel Joo Chiat

Address: 219 Joo Chiat Road, Singapore 427485, Singapore
Location: Singapore > Singapore
Amenities:
Free Parking
Hotel Style:
Ranked #165 of 294 Hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fragrance Hotel Joo Chiat 2*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Expedia, Priceline, Cheap Tickets, Orbitz, HotelTravel.com, Despegar.com, Ctrip TA, Hotels.com, Agoda, Booking.com and Tingo so you can book your Fragrance Hotel Joo Chiat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fragrance Hotel Singapore
Fragrance Hotel Joo Chiat Singapore

Owners: What's your side of the story?

If you own or manage Fragrance Hotel Joo Chiat, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.