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“Great location but still not worth it” 1 of 5 stars
Review of Hotel 81 - Bencoolen

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Hotel 81 - Bencoolen
2.0 of 5 Hotel   |   41 Bencoolen Street, Singapore 189623, Singapore   |  
Hotel amenities
Ranked #193 of 294 Hotels in Singapore
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Great location but still not worth it”
1 of 5 stars Reviewed September 5, 2013

The rooms are nothing like the photos, everything is shabby and sad, immediate next door buildings are run down and scary esp by Singapore standards. Staff try their best but it is just beyond saving. I booked from the UK because of the location and relatively ok reviews. I paid a ridiculous £75 per night, don't make the same mistake! For £25 go somewhere more decent!!

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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541 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • English first
  • Any
English first
Sydney
1 review
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 3, 2013

I stayed here in the end of May 2013. Stayed on the 14th floor with view over the construction work outside where they are building a new entrance for the MRT. The room was ok, I only spent the nights there. WiFi worked all the time. Male staff was more helpful than the female - but I always got what asked for. I will definitively consider staying here again,

Room Tip: Stay on top floors
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 2, 2013

I stayed there on July 31, 2013 with my friend.
We book a twin room.

the location is perfect, next to Bras Basah station, on walking distance to Orchard road, Bugis Road & Bugis Juction. easy access to souvenirs market, department stores, malls, food court, mosque, church, MRT and bus station etc.

The twin room was quite spacious, with TV set ( eventhough it's not a flat screen LCD/LED), cupboard for your belonging, fridge, coffee & tea maker, large shower room with bath tub, and wastafel.

There was a constraction working in front of the hotel, the project to make Bencoolen subway MRT station.

The WiFi is not completely free, you just get 1 username and one password for each person, that can be used for 1 device only for one day usage upon your check in. Should you need extra user for your other device, they will charge you $10 per user per day.

overall it's quite good for 2 star hotel. the best part is it's location.

Room Tip: Very good place to stay because the location is close to Orchard, Bras Basah and Bugis. next to a...
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
98 reviews 98 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed July 26, 2013

2mins walk from Bras Basah MRT, eateries nearby esp. Those along Prinsep St. Plenty to choose from. Else walk to Middle Road (shortcut via rear of hotel, cut through car park entrance/exit & turn right towards Middle Rd) - a quick 5min stroll. Don't mind the backlane as it's well lit & not stinky. At end, turn left and right again and you're at Middle Rd.
Hotel room was small but I've been in smaller SG rooms. At least there was reasonable floor space to walk & place our luggage. Airconditioning, water pressure all ok. Beds firm. Decor nothing to talk about. Main grouse was the absence of hooks in the bathroom. Bathroom floor mat was not user-friendly ie. once it's wet, it stays wet a long long time. Ick. View from room was MRT works. Fortunately they didn't work at night. Staff was ok. Asked for slippers and they were sent in less than 10mins. Overall ok as we were out all day & just needed a place to rest.

Room Tip: Higher floor to minimize noise from road works
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 22, 2013

the location of the hotel is really good, however the hotel is 2/10 staff arent not great, i felt like i paid way more than i should of gotton in return. as a hotel to only sleep in its acceptable, although you don't have to wander far to find some entertainment. Is close to the Underground rail SMRT for access to lots of places.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navi Mumbai, India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 16, 2013

My mom and I stayed there for 2 nights because of my friend's recommendation. Hotel is good budget hotel located right end of Orchard road. But I lost my diving certificate from the room and when I asked they said a cleaner threw it away. The front desk staff didn't even apologize. It looks like some of the hotel staff has to learn customer care. Good location doesn't compensate the poor attitude.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 14, 2013

I don't like giving negative reviews so let me begin with some positives. The location of the Hotel is close to some good nightlife and good restaurants. You don't have to wander far to find some entertainment. Is close to the Underground rail SMRT for access to lots of places.
The reception are pleasant and friendly though even though I requested an early cjeck in that was mot possible until 12 pm even though I arrived at the Hotel at 7 am. Had to wander around for 5 hours before I could freshen up. So if you are in that scenario give this Hotel a miss. Rooms are clean but old with burn stains in the bathroom. Two towels not bath mat for post shower or even a hand towel.No smoking in the corridors doesn't stop smokers nor walking into a smoke scented lift. Oh! Make sure you are up early to get the hot water for a shower or have one late at night. You pay too much for what you get. Room was ok in size. Is a great Irish Pub around the corner with a band palying old rock songs on a Friday and saturday night. Food good there as well if you want a taste of western/Irish cuisine. Drinks western prices.

  • Stayed July 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel 81 - Bencoolen

Address: 41 Bencoolen Street, Singapore 189623, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #193 of 294 Hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel 81 - Bencoolen 2*
Number of rooms: 215
Official Description (provided by the hotel):
Hotel 81 Bencoolen, is a 215 rooms hotel located along Bencoolen Street, in between Orchard Road (Singapore's premier shopping belt) and Raffles Place (the Central Business District). Within walking distance, one can reach Singapore National Museum, Singapore Art Museum, shopping malls such as Plaza Singapura, catch a movie at The Picturehouse and stroll to the nearby Serangoon area(Singapore's Little India). Just outside the hotel, one can feast on local delights or pick up some necessities from the convenient store all operating round the clock. All rooms come with broadband internet (cable) connection, LCD TV (with cabled channels, free local calls and most amenities that one would need for a comfortable stay. with the following cabled channels : Barclays Premier League, Football Channel, ESPN, CCTV4, CCTV News, Australia Networks, Fox Movies Premium, Football Channel, Discovery Channel, Australia Networks, Super Sport Arena, Euro Sport News. Accessible and affordable, are the two main attributes of Hotel 81. One can easily travel to both new and old attractives such as, Gardens by the Bay and Singapore National Museum as well as Orchard Road (Shopping District), via public transport. The average travelling time to the Central area can be a little as 15 minutes. We are travellers too, we believe in making the most of out of every trip we take. Hotel 81 offers both comfort and value for cost-conscious travellers. All guestrooms are air-conditioned with attached bathroom (with heater and WC), 20" color television, hot beverage-making facility with complimentary drinks and IDD telephone. You can also easily have access to the internet via Wi-Fi. Being in the service industry, our hotel staff has been trained to ensure that your needs are well take care of. Our friendly receptionists will be happy to direct you to various places of interest or render any assistance round the clock. ... more   less 
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Also Known As:
81 Bencoolen Singapore
Hotel 81 - Bencoolen Singapore

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