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“Very budget hotel” 2 of 5 stars
Review of Fragrance Hotel - Pearl

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Fragrance Hotel - Pearl
2.0 of 5 Hotel   |   21 Lorong 14 Geylang, Singapore 398 961, Singapore   |  
Hotel amenities
Ranked #237 of 291 hotels in Singapore
Bangkok
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Very budget hotel”
2 of 5 stars Reviewed February 1, 2013

Arriving at night made it very difficult to find the hotel, it's quite a distance from the monorail system, but we eventually found it.

Room was the smallest I've ever stayed in and the bed was not very comfortable. But it was clean.

The room was pretty cheap though, so i guess you get what you pay for.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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236 people have reviewed this hotel

Traveler rating
    3
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Sacramento, California
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 18, 2013

Okay, here is the good: value price for Singapore, access to cheap dining and clean rooms. Some of the bad: getting to the property via MRT from Woodlands (entry point into Singapore) was not easy. Directions provided were to Brisan station, not even close to Hotel. Hot water not always available and yes "red light" district.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review, January 21, 2013
Thank you for staying with us!

I am sorry to learn that you were not being provided the correct directions to our hotel property. The correct train station should be Aljunied MRT Station (EW9), which is a 15 min walk (About 600m away) to our hotel.
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Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 7, 2013 via mobile

This hotel is in the "red light" district, although in Singapore this seems safe. Check in took forever. Got changed to a smaller room at same price. Room was tiny, bed was incredibly hard and the sheet was too small and kept sliding around. The air con had no louvres, meaning the air didn't get to us. There was also no hot water....

  • Stayed January 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
109 reviews 109 reviews
96 hotel reviews
Reviews in 88 cities Reviews in 88 cities
149 helpful votes 149 helpful votes
2 of 5 stars Reviewed December 26, 2012

Stayed at this hotel for 2 nights before return to UK. Previously stayed there in 2010, but this time my room was much less satisfactory. It is a large most obviously budget hotel in Geylang where guests tend to stay just odd night or two, rather than for longer. There are many other such hotels within easy walking distance belonging to either Fragrance or Hotel 81 groups. The Pearl is situated equal distance between Kellang and Aljunied MTR stations, Each being 15 minutes walk away, and so easy access to city or airport. Geylang is a vibrant area with plenty of eateries to suit all tastes, but it is the "girls" continually standing opposite these hotels which some may find offputting. However, it can be an attraction for others to just stand and watch. Personally, I'm quite happy for them to be there as they all appear attractive and smartly dressed. They do not hassle you as you enter or leave hotel, but better choices if with spouse.
When I stayed 3 years prior, my room was much better, whereas this time less than satisfied, Reasons were that on this occasion the mattress had a plastic covering and the single thin sheet kept sliding off. Always ended up with this sheet half off bed each morning. Then there was the air conditioning unit, which although working efficiently had the lower front cover missing. Meant that instead of cool air being circulated around room it was blown directly down on me in bed. Switched it off first night to overcome, but then awoke following morning soaked in sweat. Generally room otherwise was ok, but the Fragrance Pearl in becoming older is more obviously in need of some renovation. Shower area could have been better.
Reception staff most helpful and if had mentioned room problems they would certainly have rectified. However, not until late on first night did I discover problems and following day was anxious to get out and about before return home. This hotel has a good storage room for holding guest's luggage until flight times, which is efficiently controlled for safe keeping.
Stayed at Hotel 81 Princess which is opposite 3 weeks earlier. Consider " Fragrance Emerald" to be better of hotels in area as even closer to Kellang MTR, rooms a bit bigger and few "girls" obvious outside if with spouse.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Top Contributor
100 reviews 100 reviews
74 hotel reviews
Reviews in 67 cities Reviews in 67 cities
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed December 9, 2012

We needed a hotel for a night while waiting for a connecting flight - this one was fine. It's located off Geylang Road down Lori 14. From the outside it looks very modern and reception is clean and well-kept. The reception staff were welcoming and gave us room 303, a superior double room (but a normal room - nothing special). The room itself was fine although the decor was a little tired and it could do with a spruce-up. There was plenty of shelving space, a flat-screen TV and tea and coffee facilities. The shower room was compact but adequate. Our only complaint would be that the bottom sheet of the bed kept sliding around because of the water-proof covering on the mattress. Nevertheless, we had a good, undisturbed night's sleep. There are plenty of eating options around the corner on Geylang Road and the nearest MRT station Aljunied, is less than ten minute's walk away. It's probably in one of the more "seedier" areas of the city but that adds to the interest in the evening - lots of people-watching!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SINGAPORE
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed December 8, 2012

24 hours open restaurant and facility around hotel ,nice litel china feeling.Very helpfull peopel from reception,miss WIF.No breflfest,but easy to get from nearby restaurants.
It has worth the money to pay for that.Because Singapour is expensive.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Galahotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batam, Indonesia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 5, 2012

it's not like what i was expected when i went inside the room. it's tiny room and located distant from the center. water mug had been used by other and unwashed when i stay. there are many cheap hotel around it which offer -you know- short time. but that's OK for budget hotel. just do not choose this place for staying if you're solo, especially female

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review, December 6, 2012
Thank you for staying at our hotel!

I had taken note of your feedback on the unwashed/ uncleaned mugs in the room. This had been relayed to our Hotel Manager and Housekeeping Team and they will ensure this cleanliness standard is being met.
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Additional Information about Fragrance Hotel - Pearl

Address: 21 Lorong 14 Geylang, Singapore 398 961, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Free Parking
Hotel Style:
Ranked #237 of 291 hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fragrance Hotel - Pearl 2*
Reservation Options:
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Also Known As:
Fragrance Pearl Singapore
Fragrance Hotel - Pearl Singapore

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