This hotel is in the "red light" district, although in Singapore this seems safe. Check in took forever. Got changed to a smaller room at same price. Room was tiny, bed was incredibly hard and the sheet was too small and kept sliding around. The air con had no louvres, meaning the air didn't get to us. There was also no hot water....

I stayed in the fragrance hotel - pearl on the 1st Jan, booked via booking.com
When I arrived, I was assigned the room 412. I went in the room and rested for 30mins. Then I went to the bathroom. I found a $hit still in the toilet. I tried to flush it away and the toilet was blocked. It was disgusting and extremely stink. After that I tried to leave the hotel as I was already paid, no way for me to leave so I stayed anther room.

Another thing I dont feel good is, the need to charge you if you use their wifi.

Room 413, the next one. The airconditioning was very very very noisy. The floor was very very slippery. The bathroom is still stink.

The bed sheet was not tucked well and the blanket was loose. Not a good sleeping experience.

Another bad thing is, the booking.com should use some method to aware us that this hotel is in red light district. I was with my girlfriend and we feel very embarrassed. We are first time travel to singapore.

The only good thing was, I left my wallet at the counter while i was checking in, and the staff bring it back to me without losing any money. At least the staff there is trustworthy

Stayed at this hotel for 2 nights before return to UK. Previously stayed there in 2010, but this time my room was much less satisfactory. It is a large most obviously budget hotel in Geylang where guests tend to stay just odd night or two, rather than for longer. There are many other such hotels within easy walking distance belonging to either Fragrance or Hotel 81 groups. The Pearl is situated equal distance between Kellang and Aljunied MTR stations, Each being 15 minutes walk away, and so easy access to city or airport. Geylang is a vibrant area with plenty of eateries to suit all tastes, but it is the "girls" continually standing opposite these hotels which some may find offputting. However, it can be an attraction for others to just stand and watch. Personally, I'm quite happy for them to be there as they all appear attractive and smartly dressed. They do not hassle you as you enter or leave hotel, but better choices if with spouse.
When I stayed 3 years prior, my room was much better, whereas this time less than satisfied, Reasons were that on this occasion the mattress had a plastic covering and the single thin sheet kept sliding off. Always ended up with this sheet half off bed each morning. Then there was the air conditioning unit, which although working efficiently had the lower front cover missing. Meant that instead of cool air being circulated around room it was blown directly down on me in bed. Switched it off first night to overcome, but then awoke following morning soaked in sweat. Generally room otherwise was ok, but the Fragrance Pearl in becoming older is more obviously in need of some renovation. Shower area could have been better.
Reception staff most helpful and if had mentioned room problems they would certainly have rectified. However, not until late on first night did I discover problems and following day was anxious to get out and about before return home. This hotel has a good storage room for holding guest's luggage until flight times, which is efficiently controlled for safe keeping.
Stayed at Hotel 81 Princess which is opposite 3 weeks earlier. Consider " Fragrance Emerald" to be better of hotels in area as even closer to Kellang MTR, rooms a bit bigger and few "girls" obvious outside if with spouse.

We needed a hotel for a night while waiting for a connecting flight - this one was fine. It's located off Geylang Road down Lori 14. From the outside it looks very modern and reception is clean and well-kept. The reception staff were welcoming and gave us room 303, a superior double room (but a normal room - nothing special). The room itself was fine although the decor was a little tired and it could do with a spruce-up. There was plenty of shelving space, a flat-screen TV and tea and coffee facilities. The shower room was compact but adequate. Our only complaint would be that the bottom sheet of the bed kept sliding around because of the water-proof covering on the mattress. Nevertheless, we had a good, undisturbed night's sleep. There are plenty of eating options around the corner on Geylang Road and the nearest MRT station Aljunied, is less than ten minute's walk away. It's probably in one of the more "seedier" areas of the city but that adds to the interest in the evening - lots of people-watching!