We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Less satisfied than with first stay” 2 of 5 stars
Review of Fragrance Hotel - Pearl

Save Saved
You added Fragrance Hotel - Pearl to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Asiatravel.com
and 10 more sites!
Fragrance Hotel - Pearl
2.0 of 5 Hotel   |   21 Lorong 14 Geylang, Singapore 398 961, Singapore   |  
Hotel amenities
Ranked #237 of 290 hotels in Singapore
South Glos
Top Contributor
93 reviews 93 reviews
83 hotel reviews
Reviews in 75 cities Reviews in 75 cities
135 helpful votes 135 helpful votes
“Less satisfied than with first stay”
2 of 5 stars Reviewed December 26, 2012

Stayed at this hotel for 2 nights before return to UK. Previously stayed there in 2010, but this time my room was much less satisfactory. It is a large most obviously budget hotel in Geylang where guests tend to stay just odd night or two, rather than for longer. There are many other such hotels within easy walking distance belonging to either Fragrance or Hotel 81 groups. The Pearl is situated equal distance between Kellang and Aljunied MTR stations, Each being 15 minutes walk away, and so easy access to city or airport. Geylang is a vibrant area with plenty of eateries to suit all tastes, but it is the "girls" continually standing opposite these hotels which some may find offputting. However, it can be an attraction for others to just stand and watch. Personally, I'm quite happy for them to be there as they all appear attractive and smartly dressed. They do not hassle you as you enter or leave hotel, but better choices if with spouse.
When I stayed 3 years prior, my room was much better, whereas this time less than satisfied, Reasons were that on this occasion the mattress had a plastic covering and the single thin sheet kept sliding off. Always ended up with this sheet half off bed each morning. Then there was the air conditioning unit, which although working efficiently had the lower front cover missing. Meant that instead of cool air being circulated around room it was blown directly down on me in bed. Switched it off first night to overcome, but then awoke following morning soaked in sweat. Generally room otherwise was ok, but the Fragrance Pearl in becoming older is more obviously in need of some renovation. Shower area could have been better.
Reception staff most helpful and if had mentioned room problems they would certainly have rectified. However, not until late on first night did I discover problems and following day was anxious to get out and about before return home. This hotel has a good storage room for holding guest's luggage until flight times, which is efficiently controlled for safe keeping.
Stayed at Hotel 81 Princess which is opposite 3 weeks earlier. Consider " Fragrance Emerald" to be better of hotels in area as even closer to Kellang MTR, rooms a bit bigger and few "girls" obvious outside if with spouse.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

226 people have reviewed this hotel

Traveler rating
    3
    57
    105
    39
    22
See reviews for
16
37
41
14
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Auckland Central, New Zealand
Top Contributor
100 reviews 100 reviews
74 hotel reviews
Reviews in 67 cities Reviews in 67 cities
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed December 9, 2012

We needed a hotel for a night while waiting for a connecting flight - this one was fine. It's located off Geylang Road down Lori 14. From the outside it looks very modern and reception is clean and well-kept. The reception staff were welcoming and gave us room 303, a superior double room (but a normal room - nothing special). The room itself was fine although the decor was a little tired and it could do with a spruce-up. There was plenty of shelving space, a flat-screen TV and tea and coffee facilities. The shower room was compact but adequate. Our only complaint would be that the bottom sheet of the bed kept sliding around because of the water-proof covering on the mattress. Nevertheless, we had a good, undisturbed night's sleep. There are plenty of eating options around the corner on Geylang Road and the nearest MRT station Aljunied, is less than ten minute's walk away. It's probably in one of the more "seedier" areas of the city but that adds to the interest in the evening - lots of people-watching!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINGAPORE
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed December 8, 2012

24 hours open restaurant and facility around hotel ,nice litel china feeling.Very helpfull peopel from reception,miss WIF.No breflfest,but easy to get from nearby restaurants.
It has worth the money to pay for that.Because Singapour is expensive.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batam, Indonesia
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 5, 2012

it's not like what i was expected when i went inside the room. it's tiny room and located distant from the center. water mug had been used by other and unwashed when i stay. there are many cheap hotel around it which offer -you know- short time. but that's OK for budget hotel. just do not choose this place for staying if you're solo, especially female

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review, December 6, 2012
Thank you for staying at our hotel!

I had taken note of your feedback on the unwashed/ uncleaned mugs in the room. This had been relayed to our Hotel Manager and Housekeeping Team and they will ensure this cleanliness standard is being met.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay, United Kingdom
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 22, 2012

An excellent budget option located at a convenient walking distance to trains with connections downtown and to the airport. Efficient and courteous staff, small but clean room. Highly recommended as a transit stop or a short stay inn Singapore.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Top Contributor
55 reviews 55 reviews
50 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed October 18, 2012

The hotel room is very small and it can’t accommodate two large suitcases. All the furniture and facilities are quite old and lack of maintenance. As the room rate is low, don’t expect too much to this hotel.

The location is alright and closes to restaurants, convenience stores and bus station. All are staff are friendly and helpful.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhubaneswar, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2012

Choose this hotel, if you are on a budget trip! I normally dont spend much on hotels and Im happy with it.

Pros :

Nice hotel
Perfect Location
Close to the Al Junaid MRT Station
Cabs are cheap as well



Cons :

Staff not that helpful
They dont offer FREE water for the rooms
Rude staff
Pretty Small rooms

Room Tip: Choose this hotel, if you are on a budget trip! I normally dont spend much on hotels and Im happy wi...
See more room tips
  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Fragrance Hotel - Pearl? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fragrance Hotel - Pearl

Also Known As:
Fragrance Pearl Singapore
Fragrance Hotel - Pearl Singapore
Address: 21 Lorong 14 Geylang, Singapore 398 961, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Free Parking
Hotel Style:
Ranked #237 of 290 hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fragrance Hotel - Pearl 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Asiatravel.com Holdings, Expedia, Booking.com, Travelocity, Agoda, Priceline, Tingo, TripOnline SA, HotelTravel.com, Hotels.com and Venere so you can book your Fragrance Hotel - Pearl reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Fragrance Hotel - Pearl, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.