We just returned from our weekend away in Singapore and as always, I knew it was going to be something worth sharing on trip advisor!
First impression of the property... Multi-Level parking was a not as clean as I expected it to be. Our 3 year old ran around bare feet (I know...) and being the boy that he is, he had his hands on all the railings. Within minutes, his hands and feet were black as coal. No I am not exaggerating...but this may be caused by the construction that is going on close by... Perhaps it is something the management should look into soon? Also, we couldn't find the lift that could lead us to the lobby and instead we ended up in one that lead us to the security office! But of course the wonderful team of security guys showed us the way out :)
Check in process was relatively simple, but this could be because it was done by a relative prior to our arrival.
The unit was lovely. It comes with a kitchenette equipped with an oven, a toaster, a kettle, a microwave and a fridge. Very convenient since there is no restaurant attached to this property. There is a food court within walking distance and you can ask the friendly members of the front office for directions. Which I did. They were helpful but I ended up in the back street! Front office member Mr Azli was very attentive to note that I was heading towards the wrong direction immediately ran towards me and showed me the right way out! Thank you so much!
I also requested a top up of some amenities and this request was promptly attended to by a lovely lady from the Housekeeping department (I am sorry I didn't get your name, nice lady...)
The husband managed to squeeze in some time to swim. He enjoyed it. The pool wasn't the biggest ever, but was nice. There is a Jacuzzi too. There is also a small children's playground on the roof top but we didn't get the chance to take our 3 year old there. Perhaps next time!
Overall, we had a wonderful experience thanks to the exceptionally nice team members! Well done, guys!
- Official Description (provided by the hotel):
- Set in Singapore's former civic district, Somerset Bencoolen is strategically and conveniently located. A luxurious escape from the hustle and bustle of city life, it nonetheless puts you just minutes away from every imaginable pursuit. Elegant shopping, fine dining, pulsating nightlife, as well as museum exhibits and world-renowned cultural performances are all within easy reach. ... more less
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- Also Known As:
- Somerset Bencoolen Singapore