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“Great Accommodation for Families.” 4 of 5 stars
Review of Somerset Bencoolen

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Somerset Bencoolen
4.0 of 5 Hotel   |   No. 51 Bencoolen Street, Singapore 189630, Singapore   |  
Hotel amenities
Ranked #72 of 294 Hotels in Singapore
Adelaide, Australia
1 review
“Great Accommodation for Families.”
4 of 5 stars Reviewed June 5, 2013

I stayed here for 4 nights with my 4 year old daughter. We had a great time. The apartment was clean, simple and everything we needed. The pools/playground on the roof were great and the staff friendly. Although there are major works at ground level in front of the hotel, we were not bothered by it at all. There is a pedestrian walk way along the street, and cabs can drop off and pick up via the car park at the rear. There was noise, but it really didn't bother us at all.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    30
    64
    11
    0
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 24, 2013

We spent a few nights here in a 2 bedroom apartment. The apartment was on a high floor, it was spacious, bright and modern. Okay, there was no dish washer, but that didn't cause a problem.
The apartments get cleaned daily, like in a normal hotel. The swimmingpool on the rooftop was nice. Supermarkets and all shops are within a short walking distance. Friendly and helpfull staff at the reception.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango, CO
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 8, 2013

This is our second stay at Bencoolen Somerset. Our two bedroom/ two bath unit is quite nice, though it feels like nothing has been upgraded since we were last here. The swimming pool is great for the kids, though it is not too large. The buffet breakfast is not great, but adequate.

Unfortunately, there is massive construction directly outside our room, which goes on into the wee hours of the night. Needless to say, the noise is intense and not great for rest or sleep.

We have stayed at various Somerset/Ascott hotels in Asia, and this is the least well done, but it still is more than adequate and acceptable for our needs.

The location is near a metro stop and easy access to food and grocery stores.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 14, 2013

Staying here since the past 2 weeks and going to stay for the next 2 months. It is well maintained even though the building appears old. The interiors are quite good and spacious for staying with family. They have a launderette inside the hotel but its a paid service. The internet speed could have been better.
The roof top swimming pool is the main attraction, specially during the night. The view is amazing and is the best way to relax after a long days work.

Room Tip: Since the metro construction is going on ask for a room not facing the Bencoolen street.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 27, 2013

Booked the 1 bedroom apartment for my dad's 9 days stay and he's still staying when i wrote this.

Apartment was gloomy looking but still ok.

No washer/dryer in the apartment like i'm used to in other Somerset property elsewhere in other country so i guess i put my expectation a lil too high thinking that it's in Singapore anyways.

The lady who cleans the apartment everyday did a bad job. She needs to be reminded to replenish the stocks or to chg the towels.

Well... Its an ok place if u dont put ur hopes up too high..

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Melbourne, Australia
Top Contributor
528 reviews 528 reviews
44 hotel reviews
Reviews in 62 cities Reviews in 62 cities
239 helpful votes 239 helpful votes
4 of 5 stars Reviewed March 15, 2013

Inspite of the construction of a new railway station, which was more of an inconvenience for the taxis this property was more than adequate for a few days stay in Singapore. The staff were more than welcoming and helpful..a complimentary upgrade to a premium two bedroom apartment provided a balcony with a view over the garden. Breakfast was more than adequate without being to expansive..still to work out who eats a garden salad for breakfast !
The location gave easy access to most of the city's attractions. The roof pool was a great way to start the day as well as some respite from the humidity after a day exploring not to mention a view of the city.
Reasonably priced and more than comfortable accommodation makes this is a property worth considering.

Room Tip: Go for the room with a balcony... the construction finishes by 8.30pm.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 11, 2013 via mobile

Currently staying at this property and it's exactly as I expected from reading previous reviews - except we can't hear the MRT works at all (maybe as we're on level 12?). Spacious two bedroom apartment with a queen and a double bed, and an ensuite. Big fridge in kitchen. No service on Sundays, but no concern for us as only staying three nights. Great location and easy to get around. Pools, playgrounds and washing machine on level 5 (SG$4.24) have been given a real workout! Would have no hesitation in staying here again.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Somerset Bencoolen

Address: No. 51 Bencoolen Street, Singapore 189630, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#56 Family Hotel in Singapore
#57 Luxury Hotel in Singapore
#64 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Bencoolen 4*
Number of rooms: 107
Official Description (provided by the hotel):
Set in Singapore's former civic district, Somerset Bencoolen is strategically and conveniently located. A luxurious escape from the hustle and bustle of city life, it nonetheless puts you just minutes away from every imaginable pursuit. Elegant shopping, fine dining, pulsating nightlife, as well as museum exhibits and world-renowned cultural performances are all within easy reach. ... more   less 
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Also Known As:
Somerset Bencoolen Singapore

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