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“Real value for money in Singapore ” 5 of 5 stars
Review of Ramada Singapore At Zhongshan Park

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Ramada Singapore At Zhongshan Park
4.0 of 5 Hotel   |   16 Ah Hood Road, Singapore 329982 , Singapore   |  
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Ranked #62 of 300 Hotels in Singapore
London, United Kingdom
Top Contributor
300 reviews 300 reviews
227 hotel reviews
Reviews in 202 cities Reviews in 202 cities
332 helpful votes 332 helpful votes
“Real value for money in Singapore ”
5 of 5 stars Reviewed April 8, 2014

We stayed here for 6 nights after a long trip to New Zealand. We were looking for something comfortable with a good swimming pool at less than a £100 a night. Not that easy in Singapore.
The Ramada came up complete trumps. Contrary to earlier reports the reception staff were very helpful and they gave us a late checkout of 2pm. The room though a standard hotel room was a decent size with a comfy bed and a first rAte shower room. There was free unlimited internet which was fast for a hotel. The swimming pool was excellent for a business hotel. Large with a decent set of sun beds and pleasant landscaping, it was a nice temperature as it was not overshadowed by tAll buildings. The depth was never over 1.4m. There was a good sized hotel gym too.
The breakfast was a good mix of Chinese, Indian and European. My only criticism was that it virtually never changed over 6 days. One of the useful hotel features is that it is part of a small mall with a cafe, restaurants, hairdressers, and a large full service supermarket open until 11pm.
Finally the hotel has clearly improved the shuttles. They were very regular well into the evening. And there was no problem getting a seat. The destination Novena is a big mall with lots of eateries. The street outside has a small food centre nearby as well as a number of restaurants.
To anyone worrying the hotel is far out of the centre, don't. It is an easy and short trip to Orchard Road, Chinatown, Little India or the new bay developments. As I said earlier we paid less than a £100 including breakfast through an agency.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this review, April 8, 2014
Thank you for your kind feedback. We are pleased to have exceeded your expectations with our service, rooms and facilities, as well as our value and shuttle bus services to Novena MRT Station. We hope you were also able to use our other shuttle bus service that runs to Orchard Road on a scheduled basis.

We take pride in our training and service deliverables and it is through feedback like yours that we can continuously look into our services and processes for improvement. We have noted your breakfast experience and appreciate you feedback.

We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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675 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2014

A good stay overall. Breakfast was very good with a wide selection of food. We enjoyed the free shuttle bus to the MRT as it is a humid uphill walk away. Its proximity to shopping and food outlets next door is a big plus. Room was a good size, easily able to accommodate a cot for our baby. Staff very helpful and able to sort out taxis and advise on local attractions. Nice swimming pool especially for a infant.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this review, April 7, 2014
Thank you for your kind feedback. We are pleased that you enjoyed our service, rooms and facilities, as well as our shuttle bus service to Novena MRT Station and quality of breakfast at Flavours at Zhongshan Park.

You may be interested in our other shuttle bus service that runs to Orchard Plaza on Orchard Road on a scheduled basis.

We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014 via mobile

A new modern hotel with all the facilities required. The great thing I found about the hotel was the young staff who although still learning were first class from the receptionists to the cleaners. They all were very welcoming and went out of their way to assist in every way. For value and service this hotel in Singapore is hard to match.

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this review, April 7, 2014
Thank you for your kind feedback. We are pleased that you found the service rendered by our associates to be first class, and are delighted that you enjoyed our value and facilities.

We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Imus, Philippines
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 1, 2014

I'd say my stay here was average. I guess, like any hotel in Singapore, the issue I had to deal with was the size of the room--the room was small. On the upside, since it is new, it's clean and well maintained.

The hotel isn't near the MTR station but they provide a shuttle service at designated points.

True hotel is also connected to a small mall so it's easy to find a place to eat.

I'd stay in this hotel again if needed but I'd search for other options.

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this review, April 2, 2014
Thank you for taking the time to share your experience with us. While we are pleased that you enjoyed the cleanliness of our rooms, shuttle bus services and location, we apologise for not exceeding your overall expectations and hope that we will be able to on your next visit with us.

We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 1, 2014

We have enjoyed several "Singapore Stopovers" when traveling between Melbourne and London. This has been one of the best due to the Ramada Singapore hotel.
The rooms are clean and modern. The beds are comfortable and the breakfast was quite good and well priced. The hotel is located somewhat north of the hustle and bustle of the CBD, but the MRT is nearby and a taxi ride to Marina Bay cost just over $10.
There are several nearby local restaurants that look quite nice and we were happy to eat locally on our last night before heading out to the airport for a late evening departure.
Overall, we were very satisfied with our stay here.

Room Tip: The top floor, 17 was very quiet. I don't know about other floors.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this review, April 2, 2014
Thank you for your kind feedback. We are pleased that you had a satisfying experience with us, and that we were able to delight you with our rooms and bed as well as the location of our hotel and breakfast at Flavours at Zhongshan Park.

We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hk
1 review
3 of 5 stars Reviewed March 28, 2014

Poor response time from room service - I tried to ask for some ice at 11pm, it's taken half an hour and a follow-up phone call before someone arrived.
Breakfast selection was limited, and the tables were not thoroughly cleaned even though customer traffic wasn't heavy.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this review, March 31, 2014
Thank you for taking the time to share your experience with us. We are truly disappointed that your overall stay was marred by several hiccups and apologise for the inconvenience caused. We have highlighted your experience with our associates as a training exercise to ensure that we promptly deliver our promises.

We hope that this does not permanently taint your overall impression of us and that you will grant us another opportunity in the future to serve you better.

We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Singapore At Zhongshan Park

Address: 16 Ah Hood Road, Singapore 329982 , Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#44 Romantic Hotel in Singapore
#57 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ramada Singapore At Zhongshan Park 4*
Number of rooms: 384
Official Description (provided by the hotel):
The Ramada Singapore at Zhongshan Park is the only four-star international chain hotel in Novena, which is flanked by an array of restaurants, providing visitors a wide choice of pubs, local, western and Chinese cuisine.The hotel features Flavours, an all-day dining restaurant serving predominantly local Singaporean and Southeast Asian culinary delights, Business Centre with Free Internet Computer stations, Gym, Swimming Pool, 540 square-meters of Meeting and Banquet space, Underground Car park and two-level retail mall.Ramada Singapore at Zhongshan Park offers 384 well-appointed guest rooms with premium Serta mattress for a good night’s rest, Complimentary High Speed Internet Access, Free Local Calls, Complimentary use of the Gymnasium and Swimming Pool and a breakfast worth waking up for. ... more   less 
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Ramada Singapore At Zhongshan Park

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