I didn't actually stay at the Days Hotel; but I had reservations there. Because of a screwup on my part, I was double-booked at two separate hotels in Singapore for the exact same dates. I discovered too late that neither hotel allows cancelations. To say the least, I was frustrated. Singapore is NOT a cheap place to go in the first place; and to then waste $400 on a room I wasn't going to be using, that I could have used to eat and tour around, had me on the verge of tears.
I wrote both hotels emails explaining my story; and the reason I wanted to make the first cancelation (a whole other story.) The first hotel didn't budge, but Days just sent me an email telling me that they would let me out of my reservation as a gesture of good will!!
Thank you very much to Angelina Tan and the Customer Service Department.
(Also - this ended up being my first choice for where I was going to stay. Had I the chance to do this over, I would be staying at this hotel next week instead of the one where I'm booked.)
Give them your business! :)
- Official Description (provided by the hotel):
- The Days Hotel Singapore at Zhongshan Park offers basic yet smart amenities including an all-day dining halal restaurant - 21 on Rajah, a gym, and 405 contemporary guest rooms decorated in a vibrant avant-garde style.Situated within the central district of Novena, the hotel is a mere five minutes' drive away from the Velocity and United Square shopping malls and office towers, the Novena Medical hub and newly-opened Mount Elizabeth hospital. The Orchard Road shopping belt, Marina Bay Financial area are conveniently located just 10-15 minutes by taxi, whilst Resorts World Sentosa, Universal Studios, and Changi international airport are a half-hour taxi ride away. Right beside Days Hotel is a retail mall - Zhongshan Mall, consisting of approximately 35 retail shops and eateries. ... more less
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- Also Known As:
- Days Hotel Singapore At Zhongshan Park