We had passed this restaurant and few times and watched the kitchen hand making the dumplings. We eventually tried it when meeting a friend who stays in Singapore. Our initial reservations were quickly dispelled. It is always busy and has a nice canteen type atmosphere, a bit like a 5* fast food restaurant, so don't expect a fine dining experience for ambience and atmosphere but you definitely get a 5* dining experience. You order on a clipboard choosing all your choices including drinks from a "menu". The food you ordered arrives in short order and usually all altogether (a bit dis-jointed if you are used to starters then mains), or a few minutes between delivery. What makes this is the quality of the food and the prices. Absolutely first rate. We returned to another of their branches a couple of nights later. Can't wait to return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.