If I could give zero points or stars, I would have.
While the location is good and the staff (all, from front desk to security to housekeeping and technicians) are very helpful, the 'owner' of Somerset Orchard, in this case, Capitaland, needs to seriously invest in upgrading in keeping up with the Singapore brand. Perhaps, Capitaland may not consider this seriously, given that many of the residents are from developing nations and may be grateful for what they get, but honestly, it is unfair to these residents and we deserve better.
Given that Somerset Orchard is in a heavy traffic area, the windows need to be double glazed. With heavy wear-and-tear as per any similar property, the bathrooms need to be completely renovated and the appliances need to be replaced.
The washer-dryer combo machine, according to two staff, "only dry the clothes up to 70% dry and you have to hang your clothes out". I understand that the majority of Singaporeans do not own a dryer in their houses so they do not know how a dryer actually works, but patronising me like that only make them appear ridiculous. Clothes that I have placed in dryers to dry usually turn out bone dry, ready to be worn.
So there we were, with two full loads or laundry that have turned out smelly and damp, just because the technician did not even tell us that the clothes would be ONLY 70% dry. We left them in the machine and went out in the morning, and we came home in the late afternoon to a machine full of wet/damp smelly clothes (from having been left in the machine for too long).
If you are not fussy, the breakfast is nothing to shout about, just ignore the baguette-pizza that was obviously bought from the nearest DeliFrance or 7-Eleven.
- Official Description (provided by the hotel):
- Somerset Orchard Singapore offers spacious and comfortable apartments located just off Orchard Road. The Somerset MRT (Subway) is only a few minutes walk, giving you access to the Central Business District and many destinations in Singapore. The convenient location makes the residence ideal corporate and interim housing for the expatriate and family. Stroll at your leisure to the abundant and varied restaurants and shops in the main shopping district. Whether for business travel, holiday, project assignment or relocation, you can enjoy city living in the security and comfort of a private apartment. ... more less
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- Also Known As:
- Somerset Orchard Singapore Hotel Singapore