Overall Somerset Orchard Service Apartments on Orchard Road, Singapore turned out to be a less than positive option us me and my family staying in Singapore for a couple of weeks during August 2012. The accommodation rooms required updating eg, the electric switches were placed bent, the plaster work was poor, the air condition units were broken made a lot of noise. The bathroom, the tiling was in poor shape, the sealant around the baths was coming away, shower curtains were off colour and smelled of damp, files roamed around the bath tub and sink. Hotwater finished too quickly there was never enough. The Residence lounge was way too small and the breakfast selection there was not good quality. Kitchen - the cold water was not connected to the sink tap. And there was no drinking water available. There was unsufficient cutlery and cups. When turning the stove on the electricity in the apartment would cut off. The gym was absolutely and utterly inappropriate. The equipment was old and the free weights were too light. There was no bench to use. The pool was deep (good) but on the small side. The bedroom curtains didn't close properly. The strobe lighting was old school and distracting. Loud music every night kept me up - there was a nightclub or something that continued to play music that came into the apartment, and I was on the 10th floor! The fact that we had poor choice of TV channels was terrible given the amount we paid. The childerns play area upstairs – this is in poor state of repair and probably a health hazard. My children refused to go close to it. Finally, the price for 18 days was over $7200 and money was taken out immediately from my account thus locking me in. Plus they took an additional $250 SGD authorization for a deposit!! The only positive was the entrance porters, they were welcoming and polite always. The website is misleading. For a service apartment in 2012 on a popular stretch of Singapore, this place is not in keeping.

Best location to stay.In orchid road itself so Friday & sat night it best place to stay. Neon light means that you have a giant TV if you open the curtains. Internet connectivity was really really BAD. Breakfast is OK if not great. Very near to Somerset MRT on Red line. Staff is polite although they were very very rude to non residents, with non resident not even allowed to enter & all resident from below.

I moved from Somerset Cairnhill to escape the 24 hour construction to Somerset Orchard. I was allocated a corner room (10-07) with double aspect from the bedroom over 2 busy roads. Ill fitting curtains which gaped over the bed meant that the neon lights from the advertising screen pervaded the room. The whole apartment was poorly designed, and I've seen better student accommodation.

Downgrading to a studio room proved to be much quieter and a better designed space.

In its favour, the bed is comfortable, the sheets good quality and the staff are friendly and helpful. A few steps away from Orchard Road with all the dining choices you could wish for to suit all budgets. Try Wild Honey in Mandarin Gallery for a fabulous brunch.

It's a decent place with decent service. The breakfast is better as compared to other service apartments, plus the location is awesome. Orchard road is a must go place in Singapore. The room serive is not so great but it's alright. Also the internet connectivity was not so good at the time i was there. All in all it was a decent living experience.