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“Somerset Orchard Serviced Apartments Singapore” 2 of 5 stars
Review of Somerset Orchard Singapore

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Somerset Orchard Singapore
4.0 of 5 Lodge   |   160 Orchard Road | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore (Orchard Road)   |  
Hotel amenities
Ranked #104 of 194 Specialty Lodging in Singapore
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Somerset Orchard Serviced Apartments Singapore”
2 of 5 stars Reviewed August 14, 2012

Overall Somerset Orchard Service Apartments on Orchard Road, Singapore turned out to be a less than positive option us me and my family staying in Singapore for a couple of weeks during August 2012. The accommodation rooms required updating eg, the electric switches were placed bent, the plaster work was poor, the air condition units were broken made a lot of noise. The bathroom, the tiling was in poor shape, the sealant around the baths was coming away, shower curtains were off colour and smelled of damp, files roamed around the bath tub and sink. Hotwater finished too quickly there was never enough. The Residence lounge was way too small and the breakfast selection there was not good quality. Kitchen - the cold water was not connected to the sink tap. And there was no drinking water available. There was unsufficient cutlery and cups. When turning the stove on the electricity in the apartment would cut off. The gym was absolutely and utterly inappropriate. The equipment was old and the free weights were too light. There was no bench to use. The pool was deep (good) but on the small side. The bedroom curtains didn't close properly. The strobe lighting was old school and distracting. Loud music every night kept me up - there was a nightclub or something that continued to play music that came into the apartment, and I was on the 10th floor! The fact that we had poor choice of TV channels was terrible given the amount we paid. The childerns play area upstairs – this is in poor state of repair and probably a health hazard. My children refused to go close to it. Finally, the price for 18 days was over $7200 and money was taken out immediately from my account thus locking me in. Plus they took an additional $250 SGD authorization for a deposit!! The only positive was the entrance porters, they were welcoming and polite always. The website is misleading. For a service apartment in 2012 on a popular stretch of Singapore, this place is not in keeping.

Room Tip: Avoid it. Better off staying in a hotel and it'll probably cost less.
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
    20
    55
    22
    23
    9
See reviews for
51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Thai first
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English first
Mumbai (Bombay), India
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 5, 2012

Best location to stay.In orchid road itself so Friday & sat night it best place to stay. Neon light means that you have a giant TV if you open the curtains. Internet connectivity was really really BAD. Breakfast is OK if not great. Very near to Somerset MRT on Red line. Staff is polite although they were very very rude to non residents, with non resident not even allowed to enter & all resident from below.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Singapore
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 31, 2012

I moved from Somerset Cairnhill to escape the 24 hour construction to Somerset Orchard. I was allocated a corner room (10-07) with double aspect from the bedroom over 2 busy roads. Ill fitting curtains which gaped over the bed meant that the neon lights from the advertising screen pervaded the room. The whole apartment was poorly designed, and I've seen better student accommodation.

Downgrading to a studio room proved to be much quieter and a better designed space.

In its favour, the bed is comfortable, the sheets good quality and the staff are friendly and helpful. A few steps away from Orchard Road with all the dining choices you could wish for to suit all budgets. Try Wild Honey in Mandarin Gallery for a fabulous brunch.

Room Tip: Avoid 10-07 and rooms on that side. Rooms overlooking Koek Road are quiet and there are some rooms...
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  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 3, 2012

It's a decent place with decent service. The breakfast is better as compared to other service apartments, plus the location is awesome. Orchard road is a must go place in Singapore. The room serive is not so great but it's alright. Also the internet connectivity was not so good at the time i was there. All in all it was a decent living experience.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Italy
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 29, 2012

Ignoring any facts in any of the review, This is one Best Value for money at the LOCATION called Orchard Road/Orchard Point. With so many outlets in the vicinity. you would never get bored if you have free time during the evenings.

Room Tip: They play open theatre movies, make sure you are not too near the ground floor on weekends.
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
536 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
4 of 5 stars Reviewed May 10, 2012

I stayed here for two weeks with family. The apartment itself was ok. We definitely had enough room, but the furnishings were pretty sparse. We did have a washer and dryer in the apartment, which was nice. They provided daily breakfast but we eventually got tired of having the exact same thing every day. The breakfast area is also very cramped so sometimes you have to eat in shifts and wait for a seat. Staff was very helpful and friendly.

I would stay here again but only because of the fabulous location. It is close to two MRT stops (one is an interchange). There are also a couple taxi stands and bus stops nearby. There is a Cold Storage (supermarket) a few minutes away. It's also in the vicinity of many good restaurants/ food courts and of course there are many places to shop/ window-shop.

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 5, 2011

Well, before I shifted in, I read some of the reviews here. So, I did not have high expectations for this place. However, after having stayed here, I think I have chosen the right place to live in for my confinement period.

First of, the apartment is comfortable. It is huge. Being in land scarce Singapore, I am surprised the apartments here are so spacious. Secondly, its service. Staff here goes the extra mile to make sure their guests' stay here is not just comfortable but memorable. What touches me was that when I checked in and came into the apartment, it was decorated somehow with pictures of my family. I straight away felt at home. And during my birthday, the management actually bought me a big cake for me and my family. The security is good too. Due to its location, getting anywhere is no hassle at all. The MRT, bus stops, departmental stores, supermarket are all at our doorsteps!

I will recommend this place to anyone. Great place to stay!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Somerset Orchard Singapore

Address: 160 Orchard Road | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore
Location: Singapore > Singapore > Orchard Road
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #104 of 194 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Orchard Singapore 4*
Number of rooms: 88
Official Description (provided by the hotel):
Somerset Orchard Singapore offers spacious and comfortable apartments located just off Orchard Road. The Somerset MRT (Subway) is only a few minutes walk, giving you access to the Central Business District and many destinations in Singapore. The convenient location makes the residence ideal corporate and interim housing for the expatriate and family. Stroll at your leisure to the abundant and varied restaurants and shops in the main shopping district. Whether for business travel, holiday, project assignment or relocation, you can enjoy city living in the security and comfort of a private apartment. ... more   less 
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Also Known As:
Somerset Orchard Singapore Hotel Singapore

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