Booked this by mistake, didn't realise it was a YWCA. Only positive things were great handy location and clean rooms.
Surly unhelpful staff who always seemed to have more important things to attend to on the computer. No travel brochures in reception, had to ask for a tourist map and were given a brochure for tours. No suggestions as to what to do or where to go, just vague pointing when asking where things were.
The rooms are not insulated against noise from other guests and we were wakened at 6.30am by a child playing with a ball in the corridor.
Breakfast was included in the room rate, but the cold milk was tepid as was the 'hot' food. The selection wasn't very appealing.
There is nowhere to relax in the lobby or to have a cup of coffee and cake. We spent a lot of time wandering around the city because we couldn't face going back to the Lodge. The internet access is a rip off.
We booked a tour and were advised by a receptionist that it had been confirmed. We were in reception before 8am as advised and waited more than 35 minutes before enquiring with the same person who had confirmed the tour to be told that it had been cancelled. Having been waiting infront of the reception desk for all that time I would have thought it would have been easy enough to tell us.
We arrived in the early hours of the morning after a long haul flight, but if we had arrived in day time we would have forgone the money we paid and found alternative accommodation.
If you are planning just an overnight stopover or just need a bed and will be eating out and sightseeing all day it's fine, but if you prefer your accommodation with some comfort, service and helpful reception staff there are plenty of alternatives in Singapore.
- Also Known As:
- Ywca Fort Canning Hotel Singapore
- Ywca Fort Canning Hotel
- Ywca Fort Canning Singapore
- YWCA Fort Canning Lodge Singapore
- Reservation Options:
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