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“Beautiful..................” 5 of 5 stars
Review of Hilton Singapore

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Hilton Singapore
4.5 of 5 Hotel   |   581 Orchard Road, Singapore, Singapore (Orchard Road)   |  
Hotel website
Hotel amenities
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SG50 Pay 2 Stay 3
Ranked #62 of 300 Hotels in Singapore
Certificate of Excellence 2014
Strangnas, Sweden
1 review
5 of 5 stars Reviewed January 20, 2010

Quite expensive, and rated among the top-top hotels on earth, (Nowadays Dubai might have changed all hotel ratings, i don't know) But when i visited Hilton Singapore, -it was heaven: To sit on a great white marble-terass watching the sun slowly disappear beyond beautiful djonks(?) ships passing on the river below the terass....
Also, among many things, They have The Perfect Tobacco-shop!!!

Stayed May 2007, traveled on business
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1,538 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 18, 2010

Traveling in Asia I have got used to really friendly laid back smiling staff. This may be a a whole culture shock with Singapore but I was taken aback with how unfriendly the staff were. The buffet was good and since I was looking for a western fix just the job. Room was quite small for a business hotel. It wasn't cheap so next time I will try somewhere else.if you are here for the shops you can't beat the location and I would recommend it on this basis.

  • Stayed November 2009, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Warwick, United Kingdom
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 6, 2010

This hotel is excellent - the staff are professional, the service is brilliant and the rooms are smart and modern, I must say that the bathrooms could do with bringing up to the same level as the rooms, other than that I couldn't fault it.
Great location on Orchard Rd, handy for all the shops and attractions, taxi's are cheap and at the tops it will cost you S$40 (£20).
I have stayed in few hotels in Singapore and this was the most comfortable stay that we have had.

  • Stayed December 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
73 reviews 73 reviews
45 hotel reviews
Reviews in 35 cities Reviews in 35 cities
304 helpful votes 304 helpful votes
4 of 5 stars Reviewed January 4, 2010

I stayed here for one night (January 3, 2010) as this is our designated crew hotel for all layover crew stays while in Singapore. This hotel also hosts crews from several European and Middle East airlines.

This hotels single best feature- above all- is its LOCATION; located on Singapore’s famed Orchard Road. It's literally right on one of the most famous streets in the country. You can easily walk the length of Orchard road or access either of the public transportation systems (bus or subway-MRT) from here. It’s opposite of the Royal Thai Embassy and within a few minutes walk from several key shopping locations such as Tang’s Plaza and Wisma Atria- to name just a few. The closest MRT station is Orchard station (NS22) and is less than a five-minute walk from the hotel.

The hotel itself is a one of the older hotel properties in the greater Orchard area and has undergone some renovations. Most of the guest rooms have been recently refurbished and as well as most of the dining and beverage venues. But the hotel does show its age and structural limitations of an “older” property.

Lobby / Check-in: As is normal, our rooms are pre-assigned and pre-paid, so there is little in the way of check-in formalities—only to distribute individual room keys. There is a separate check-in area for Hilton HHonors members. The hotel is shaped as a open centered rectangle with guest rooms along the perimeter of each floor. There are glass elevators on each end of the hotel. The lobby has an impressive view of the hotel and the upper floors.

Room: I was assigned an “Executive” level room on the 16th floor. My room was done in mostly white, off-white and natural light wood colors giving it a noticeably cool and clean feel. The bed was a standard King size and was of a moderate firmness—a departure from the typical firmer beds that are prevalent in Asian hotels. Lots of pillows- both down and foam were provided and there was a light duvet. The room was also furnished with a nice medium size glass work desk with multi-phone and multi-power ports. Wireless internet access is available (for an extra charge or included wither higher room rates) Newer flat screen LCD TV with all typical local and international cable programming. There was a provisioned in-room coffee and tea set and stocked mini-bar (at typically high hotel rates). The windows are large with great views and well sound insulated and tinted to reduce the strong Singapore sun. Drapes are not “black-out” so those who are sensitive to light may find sleeping difficult after sunrise hours.

Bathroom: My bathroom was a bit on a overall smaller side but still well equipped with a stand-up shower. The hot water ran hot and the pressure was excellent. There was a nice selection of house-label pre and post-bath toiletries. The mirror is not anti-fog, so you may have to wipe, but there is a magnification (make-up) mirror as well as a mini hair dryer. No bath robes provided.

Hotel facilities and Amenities: The hotel has three traditional eateries- a seafood/grill, casual brasserie and a deli. In addition there is a “juice bar” and lounge. While the food looked good- and I’m sure it is; in a town like Singapore with all the excellent culinary options available and right at your doorstep, I have to recommend you eat outside.

For leisure there is a large roof top pool complete with sun chairs and tables with sun umbrellas- given the roof-top location, it affords some good views of the Orchard area. You can order food and drink from here as well. The hotel has a smaller gym with basic exercise equipment and a modest selection of free weights. The business center can accommodate most all needs: copy/print/fax, computer use, basic secretarial and translation services are available. You can send/receive your FedEx, UPS and DHL packages here as well. It’s open 24/7 but after-hours you need to contact the Front Desk. Like most four and five star hotels they can accommodate your medical services, daycare/childcare and travel agent services needs on an as-needed basis.

SUMMARY: This is a very good hotel for those wanting a hotel within easy walking distance to Orchard Road and it’s a very good hotel on its own merits. However, in the past few years a number of new hotels have opened in the greater area that exceed the Hilton in terms of spaciousness, amenities, design and service level and as such have raised the bar considerably. If you can book this hotel at a discount you’ll be getting a good overall value—again, with a location that truly is “second to none”, but without a large “wow” factor.

PROS: Location, location and location. Quite simply, this place is hard to beat since it’s right at the beginning of Orchard Street—the highest profile shopping in all of Singapore. It’s also quite easy to catch local public transport (bus, subway, taxi) from here as well. The staff is typically quick and efficient and will to help—exuding Asian hospitality. Excellent food/drink venues are well within walking distance.

CONS: The hotel could use a complete “face-lift” as some of the hotel facilities and guest areas are starting to show their age and the structure needs some contemporary style updates to bring it up to par with other newer hotels in the immediate area.

  • Stayed January 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Madison, Wisconsin
Top Contributor
173 reviews 173 reviews
78 hotel reviews
Reviews in 54 cities Reviews in 54 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 28, 2009

This hotel has been in need of upgrade for the longest time. I was given a room that had been renovated, it was just OK. A bit too common, nothing special.

  • Stayed November 2008, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 23, 2009

Spent 3 nights here in April 09. This hotel is in a superb location on Orchard Road. The room was modern & very clean. I have stayed in 4 different hotels in Singapore and this is by far the best. Can't go wrong with this place.

Stayed April 2009, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
64 reviews 64 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 14, 2009

Spent two weeks here on business, and I have to agree with other reviewers that the location can't be beat. The hotel is within easy walking distance to the large shopping complexes and the MRT. It's also easy walking distance to the fantastic botanical gardens. The rooms are good, and the service is very good. The common area is very nice, but my room did have some rough edges - nothing major, but considering the cost per night, I would have expected better. The curtains were poorly fitted, and looked torn due to difficult operation. The bath tub fixture looked slightly beat up and the tub drain never did work properly.

The only major gripe I have is the excessive charge for internet service. It's $25/day at the time of this review.

Overall, a nice hotel, but I wouldn't consider it a good value - even for a Hilton.

  • Stayed December 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Singapore

Address: 581 Orchard Road, Singapore, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#38 Romantic Hotel in Singapore
#57 Luxury Hotel in Singapore
#57 Family Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Official Description (provided by the hotel):
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the new Opus Bar & Grill's prime-cuts that are dry aged in-house and grilled over imported charcoals, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the new D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 
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Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International

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