What can I say? The staff is so well trained........always a smile and wonderful manners! I am a customer service person and it is at it's best here at the Hilton. It is an older hotel but well maintained, clean, convenient and near shopping. Having lived in Singapore 20 years ago, this is a yearly return trip and it's like coming home. It only gets better each year. If you have never been to Singapore, you are missing a wonderful place, the best food in the world and friendly service beyond compare!