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“Nice but go to to Park Royal’s Kitchener Road branch” 4 of 5 stars
Review of PARKROYAL on Beach Road

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PARKROYAL on Beach Road
4.0 of 5 Hotel   |   7500 Beach Road, Singapore 199591, Singapore   |  
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Hotel amenities
Special Price
15% off room rate
Ranked #80 of 294 Hotels in Singapore
New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
“Nice but go to to Park Royal’s Kitchener Road branch”
4 of 5 stars Reviewed December 26, 2013

Good service at the hotel, cheerful and helpful staff, good amenities.( Though we b=never used any).,Very pleasant hotel atmosphere.
My only problem was there was a construction going right behind the hotel but it did not bother us much as we were out all day visiting city. This was in Feb 2013. And I believe the construction will not be over soon.
Also this hotel (Park Royal Beach Road) is little far from the city’s center. Instead you want to go to Park Royal’s Kitchener Road branch. You will save money on taxi. There are many eating and shopping places are nearby as well.

Also if you can afford do stay at Marina Bay Sands Hotel.

Room Tip: Don't choose room in the rear of the hotel ( Construction activity) Choose the front view room
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, December 30, 2013
Dear nyrhythm,

Thank you for writing a review on your recent stay with PARKROYAL on Beach Road, Singapore.

I am pleased to inform that the nearby construction has since been completed in August, my apology for any inconvenience caused during your stay.

As for convenience, from our hotel is only a 7-minute walk to the nearest major shopping mall at Bugis Junction and another 7-minute train ride from Bugis to the central shopping area in Orchard Road. Train ride costs only SGD1-30. I hope the information provided is beneficial to you.

It has been our pleasure to have you stay with us and I certainly look forward to welcoming you back.


Kind regards
David Donald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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979 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Thai first
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English first
Melbourne, Australia
Top Contributor
53 reviews 53 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 24, 2013 via mobile

We booked a Club Room, but upon check-in we were told that our use of the facilities would be limited due to our 3 month old infant. This was extremely disappointing since their website doesn't explicitly state this. Nevertheless, the concierge and duty managers did their best to rectify this and we were reasonably happy with the outcome.
We've visited Singapore numerous times, but the location here has to be one of the best. Directly opposite Arab St. with plentiful dining and shopping options in the vicinity. Public Transportation is very close, with two metro lines less than 10 minutes walk away. Long Distance buses to Malaysia depart literally 100m from the hotel. The City Centre is also only 15 minutes away by foot.
The hotel itself was very good, the pool area has a great view of the Eye, and the breakfast options in the restaurant were amazing. Staff were very helpful and attentive. Although we didn't get to use the Club Room, the views over Arab St and the local mosque were equally fantastic.
Had we not incurred the issues at checkin, this hotel would have probably received a top rating, but overall I would definitely recommend and would likely return on our next visit to Singapore.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, December 26, 2013
Dear Mr Booth,

I am sorry to hear that you were not duly informed of our Orchid Club policies when making your reservation with our online travel partner. Please be assured that the relevant head of department will look into this issue to ensure that our guests are well informed regardless of the booking channels.

On the overall, I am glad that you and your family have enjoyed the pool area and breakfast at our hotel. I would also like to thank you for your compliments to our Associates whom I will share your comments with.

Mr Booth, thank you for staying with PARKROYAL on Beach Road, it would be my pleasure to welcome you back.


Kind regards,
David Donald
General Manager
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Lanzarote, Spain
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 18, 2013

The Park Royal looks very grand when you enter, but the grandness stops at the lobby.

Like all hotels that I have stayed in in Singapore the staff and service are excellent, but the building itself is tired and the decor even when it was new (which appears to be some time ago) must have been dull and boring.

There are a lot of positives, check in was friendly and efficient and the staff in general are a friendly bunch which made the stay better than it would otherwise have been, the hotel is centrally located and very close to Singapore's fantastic Arab Quarter, the bed was comfortable and the room was clean. The superior room package includes free wi-fi and complimentary water.

As for the negatives, the devil, as always, is in the detail. The doer of the room and the hotel in general is shabby and not very well done, little things like loose floor access panels under the carpet and the instructions for the zircon not matching the controller let the place down.

The buffet breakfast was a fairly poor affair, I am well used to buffet breakfasts in Asian hotels and while I don't expect to see a full English type breakfast the selection was poor and much of what should have been available appeared to have run out.

If you want something similar to a 3 star business hotel in Europe then this place is fine, if you are looking for luxury then look elsewhere.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, December 20, 2013
Dear LanzaPaul,

Thank you for writing a review on your recent stay with us. Your feedback is important to us as it gives us the opportunity to make improvements. I will be sure to share your comments with the relevant department heads.

Thank you once again for staying with PARKROYAL on Beach Road and I look forward to welcoming you back.


Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 18, 2013

Stayed 3 nights. Room good with good views. Pool awesome with views across to the Singapore Flyer and Marina Bay Sands. Good location for getting to things either by foot or taxi. Tourist bus circuit a short walk away. Staff weren't great. Housekeeping service slack. Hair dryer cord a hazard (exposed wiring). Milk not provided as part of tea and coffee making facilities so bought own from mini market adjacent to hotel. Overall, wouldn't be averse to staying here again but there's so much choice in good accommodation that we'd rather try others.

This was our 5th stay in Singapore and we like it more every time we visit. It feels safe to wander around and the public transport system is excellent.

Tip: use the Singapore Stopover Holiday package options for cheap accommodation, transfers and free entry into 15 major attractions. It'll save you a fortune. Choice of accommodation bands and includes Sentosa Island stays. More info through the Singapore airlines website (no, I don't work for them and not getting a fee to say that...just learned by my mistakes to date).

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, December 20, 2013
Dear GraysAtLarge,

I am sorry to hear that our service was below par during your stay with us. You can be assured that this is certainly not the PARKROYAL hospitality which you have come to expect. The relevant department heads have been asked to look into the issues urgently.

I hope you would give us an opportunity to make amends by coming back to stay with us on your next trip to Singapore. Please do not hesitate to contact our Front Office Manager, Jenny Ooi at jenny.ooi@parkroyalhotels.com.

I look forward to welcoming you back.


Kind regards
David Donald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

Stay at the orchid floor during my holiday in November, it was a great experience. We were greeted by some very helpful staffs on our arrival and they even remembered our names in the morning at the breakfast! Also impressed with the beautiful room we got and enjoyed the new pool and gym! Great location, close to shopping mall, movie theatre and transport. Strongly recommended.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, December 18, 2013
Dear Yarraville90,

It is great to hear that you had a wonderful experience at PARKROYAL on Beach Road, Singapore!

Thank you for your feedback on our services and facilities. I will be sharing your comments with the team, they will be pleased to know that they have played a part in making your stay special.

I look forward to welcoming you back to stay with us!


Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 17, 2013

Stayed here for a couple nights mostly on layovers. Rooms were nice but bathroom a little dated. The club level drinks and snacks were pretty good. Breakfast was awesome in the lobby restaurant. Staff were friendly and nice and willing to be extra helpful. There are some neat little restaurants across the street. Loved the alley-like restaurants across the street. Had a lot of fun but pretty average hotel rooms. I will definitely stay again if laying over in Singapore.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, December 18, 2013
Dear Belindo4President,

I am happy to hear that you have enjoyed your stay at PARKROYAL on Beach Road, Singapore!

It has been our pleasure to have you stay with us. On your next visit to our hotel, you may wish to visit our Wellness Floor on level four. There, you can enjoy a vigourous workout at our newly renovated gymnasium, our outdoor swimming pool with unobstructed views or relaxing signature massages at the St Gregory.

To find out more, you are most welcome to visit our website at www.parkroyalhotels.com.

Thank you once again for your feedback, I look forward to welcoming you back.


Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 15, 2013

My business visit to singapore, I stayed in park royal hotel and this time it was the beach road one. The ambience is too good and the staff is very co-operattive. The breakfast is very tasty and quite natural based on the specific regions. The swimming pool and spa add to the charm of the hotel. I wis that I should visit there with my family and enjoy the stay with them. Room are very neat and clean and have good interiors. Its a great value for money and you can expext the service quality always going upwards everytime you stay there

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review, December 16, 2013
Dear Shyams,

It is wonderful to hear that you have enjoyed your stay with PARKROYAL on Beach Road, Singapore.

We pride ourselves on knowing our guests and creating memorable experiences. It is great to know that you were happy with our facilities and services.

We certainly look forward to welcoming you and your family back soon.


Kind regards
David Donald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL on Beach Road

Address: 7500 Beach Road, Singapore 199591, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#49 Romantic Hotel in Singapore
#64 Luxury Hotel in Singapore
#67 Family Hotel in Singapore
#72 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Beach Road 4*
Number of rooms: 342
Official Description (provided by the hotel):
Discerning travellers will enjoy the hospitality and warmth of our 343 rooms and suites. Spacious yet intimate, this Singapore accommodation is perfect for relaxing after a busy day of getting to know the city. Take in the charming views of quaint shophouses and ethnic shophouses from your room. For your utmost comfort, you’ll find a range of handy amenities for all your needs – enjoy the in-room entertainment, which includes cable channels and complimentary in-house movie channels, or share the best of your day with family and friends via high-speed broadband Internet access. Let us pamper you whenever you stay in PARKROYAL’s stylish hotel rooms in Singapore. ... more   less 
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Also Known As:
Parkroyal On Beach Road Hotel Singapore
Parkroyal On Beach Road Singapore
Park Royal Singapore
Park Royal Hotel Singapore

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