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“Fantastic location, staff and rooms” 5 of 5 stars
Review of Holiday Inn Singapore Orchard City Centre

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Holiday Inn Singapore Orchard City Centre
4.0 of 5 Hotel   |   11 Cavenagh Road, Singapore 229616, Singapore   |  
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Ranked #25 of 293 Hotels in Singapore
Melbourne
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Fantastic location, staff and rooms”
5 of 5 stars Reviewed January 4, 2011

Recently renovated we had a great two night stay. The rooms are modern and well designed with plenty or storage space, turn down service, complementary fruit and pillow menu. The pool is on the roof which is a good size with plenty of lounges and a covered area for when it rains. Breakfast was great - with a wide selection catering for all tastes. On the down side the internet rates are very expensive. There is a cafe at the back that offers free wi fi so it is cheaper to buy a drink there then to pay $35S per day in the hotel. The rooms are on the expensive side but well worth the cost if you are are having short break in Singapore.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,550 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
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BS
Top Contributor
133 reviews 133 reviews
103 hotel reviews
Reviews in 57 cities Reviews in 57 cities
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed January 4, 2011

This hotel is situated in the heart of Singapore - the Orchard Road. It's a typical Holiday Inn hotel with good facilities. Only the prices are too high. Priority Club Platinums are not able to receive extraordinary benefits as per discision of the hotel management.
The room was nice with a brand new flat screen TV, nice bathroom and a nice wardrobe.
Next door the hotel you find a very good Food Yard with all of different food: Western, Thai, Chinese, Indian, Italian etc. etc.
Very good possibilities for shopping and other businesses, the closest Metro Station is the Sunset with the red NorthSouth line.
To the hotel management: Please reconsider your price policy and the treatment for Priority Club Platinums. Then you would have more satisfied guests!

  • Stayed October 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 3, 2011

We stayed here with two young children and were very happy with our four day stay. The location is central and near Somerset station. The room was spacious, clean and comfortable and the beds/pillows were great. The staff were friendly and helpful at all times. We had 'club' access which allowed us access to the club room for 'high tea', which was a rather grand description for what was a restricted menu of tuna sandwiches and fruit. The pool was nice and not overcrowded. A steam room and very nice sauna is also available. Staff are very good with children and toys/play area are provided in both breakfast locations. Highly recommended for those with young children.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sligo, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2011

We stayed with for 2 nights in an executive room with our two 12 and 9 year old children, sharing 2 we'll-sized double beds. The rooms had eveythings we needed and the added benefit of access to the executive lounge, free wifi Internet as well as late check-out as Priority Club members were well worth spending a little more on the executive room.

The hotel is ideally located just around the corner of Orchard Road where we all had a great time checking out the amazing Christmas decorations (all the shopping centres here are taking part in an annual competition for best decorations!). The staff at the hotel were excellent and made our stop over as pleasant as it could be.

If you travel with kids, make sure to check out the Night Safari at the zoo and don't be concerned if the concierge tells you that the tour is already booked out. He will only be referring to the hotel-pick up tour, but you can easily join the public tour bus from Orchard Road - enquire at the tourist information centre for times and details.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 3, 2011

I stayed in holiday inn from 22nd december 2010 to 26th december 2010 and the moment we stepped in the hotel was greeted with so much hospitality and within few mins was in the wonderful premier room, we had booked with a travel agent from mumbai. i was staying with my wife and my 2 yr old child and they pampered my child very much with everyday some small toys and there was a play area in the breakfast restaurant. they gave us a pigeon gift hamper, a christmas gift on 25th morning. all our travel arrangements were taken care of including sight seeing the bookings and all took place through a concierge desk and they arranged for an outside taxi and also guided us through various malls and mrt (subway trains).
One suggestion i would like to make that do not go for corner rooms as though their square feet maybe the same they appear congested thus we changed the room when we were offered a corner room and they did it with immediate effect.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Astana, Kazakhstan
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 30, 2010

We stayed at the hotel over Christmas and had a wonderful time. We are a family with four young children and stayed in two adjoining rooms. The lobby had been beautifully decorated for the season and on Christmas Day there was a Santa with a 'helper' handing out gifts to the children. The hotel was very clean and well maintained. We had spacious rooms and comfortable beds. Our only complaint was that one of our rooms was a smoking room, but the staff tried hard to remove the smell. Without being asked, someone came in and replaced the curtains.

Overall, the staff were very helpful and courteous. We arrived early and before our rooms were ready, but the staff took our luggage and made sure they were taken to our rooms. The pool area is great for kids and parents, with a kiddie pool and a separate deeper pool. There is also plenty of shade, with chairs and tables to relax and watch the kids play.

The hotel is in a great location, slightly off Orchard, but with easy access. It is also within walking distance of Little India, though others might disagree with our definition of 'walking distance'. (Our group included 5, 7, and 8 year olds.)

I would recommend this hotel for families with young children. We had a great time and will return the next time we stay in Singapore.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 23, 2010

I stayed for a night while visiting family. Coming from the US, I find this hotel comparable to a very nice 4-star property. Just off Orchard Road and right in the heart of Singapore's shopping paradise. The renovated rooms are nice and quiet with comfortable beds complimented with "firm" and "soft" pillows and appropriately labeled. The concierge arranged for my taxi to the airport at 5:00 am the next day and it was there promptly.
A negative point to this otherwise pleasant review is that I was charged SIN$30 for an additional person in my room even though I had checked in myself and stayed by myself. Several emails to the hotel requesting a refund have proven futile.

  • Stayed November 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Singapore Orchard City Centre

Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Singapore
#23 Luxury Hotel in Singapore
#24 Romantic Hotel in Singapore
#24 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 319
Official Description (provided by the hotel):
Welcome to Holiday Inn Singapore Orchard City Centre, formerly Holiday Inn Park View Singapore, in the heart of downtown Singapore! Whether for business or leisure, our central location is 10minutes away from the central business district and a convenient 2minute walk away from the shoppers’ paradise, Orchard Road. Public transport is just 3minutes away, providing easy access to the city's cultural heritage and tourist attractions like Chinatown, Little India, Sentosa and the Night Safari. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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