We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location, comfortable hotel” 4 of 5 stars
Review of Holiday Inn Singapore Orchard City Centre

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Holiday Inn Singapore Orchard City Centre to your Saves list
Holiday Inn Singapore Orchard City Centre
4.0 of 5 Hotel   |   11 Cavenagh Road, Singapore 229616, Singapore   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #26 of 294 Hotels in Singapore
Perth, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Good location, comfortable hotel”
4 of 5 stars Reviewed September 22, 2013

I stayed here for 3 nights on a work trip. I had a good room with access to the business lounge which was a great place to relax with a coffee and get some work done, or meet with my colleagues to discuss work plans. I was on the third floor with a view across the motorway to the park. I was pleasantly surprised at how little noise I could hear from the always busy roadway and I had good sleep on each night.

The staff were very friendly and helpful, checkin was quick and easy and I was allowed a very late checkout. The hotel is well located, a short walk to orchard road for shopping, access to buses and MRT, and short taxi ride into city or to the marina.

The hotel has recently changed names and some taxi drivers are not sure where it is but I found if I said "holiday inn near Cuppage Plaza" they knew exactly where to go! Cuppage Plaza is a well known shopping plaza that is right next door to the hotel. The attached Cuppage Terrace has a numbers of bars and restaurants that are very popular particularly on Friday and Saturday nights. I prefered to eat at the smaller locals restaurants in Cuppage Plaza or the hawker style food a few streets away. But cuppage terrace was a good spot to grab a beer late in the evening after a long day of meetings. Cuppage terrace is especially good if you don't like the karaoke style singing that happened in the downstairs bar at the hotel each night of my stay, or if you just want a more lively atmosphere.

My only issue with the hotel was that I requested a non-smoking room and the room I was given clearly was a smoking room, despite the no smoking signs, you could always smell smoke in the room. If it was non-smoking it had only just been changed from smoking to non-smoking! I wasn't bothered so much to ask to change rooms, but if you really mind make sure you request non-smoking and check that the smoking status hasn't recently changed for the room you are given. Despite this, I would stay here again. The facilities and location made it a great stay.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,614 reviews from our community

Traveler rating
    739
    706
    135
    25
    9
See reviews for
667
324
107
319
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Casalecchio di Reno, Italy
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 20, 2013

I stayed 2 nights with the family (2 adults, 2 kids) and the experience was really satisfactory. I travel to Singapore quite often on business and tend to stay in the Marina Bay area, where my favourite place is located (Pan Pacific). This time I picked the Holiday Inn as their proposal for accommodating the family in a large room with the benefits of the Executive Floor was truly attempting. I don't particularly like Orchard Road but I've got to say that the hotel turned out to be outstanding in terms of service and location and, being on vacation with the family, we enjoyed all the shops and restaurants that this part of the city specializes in. The hotel is modernly appointed and the service level quite impressive. I was surprised by the wide offer of canapes and drinks that is available at the Executive Lounge, where the staff is impeccable and tireless. Value for money is extremely high and I would warmly recommend to go for this package. The hotel is at a 5-min walk from the hustle&bustle, yet in a very quiet side road. Two observations: (1) we tried the buffet breakfast at the second level and overall it was a nice experience, nevertheless it leaves you with the impression that it's understaffed as sometimes you've got to stay in line for several minutes while waiting for your pancakes or eggs. Don't get me wrong, the staff is very active but they seem to struggle with keeping up with the amount of people thay have to serve (2) it often takes a long time to catch a cab from the hotel and even though this is not totally attributable to the Holiday Inn, it does create some inconvenience for customers waiting outside.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
70 reviews 70 reviews
68 hotel reviews
Reviews in 53 cities Reviews in 53 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed September 20, 2013

This Holiday Inn is one of the more recently refurbished properties and had a brand new lobby with newly refurbished rooms. The room is pretty good-sized and is up to the standard of other Holiday Inn properties in Asian Pacific region. However this was a slight moldy smell when we walked in, and the room could use a de-humidifier. Nonetheless I was impressed with how modern the property is. The service at the front desk was a mixed bunch, but most of them are trying. Compared to Holiday Inn in the US, this Holiday Inn is definitely impressive. The price of course is a bit higher, but nothing too surprising given this is Singapore.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review, October 5, 2013
Dear Carfield0830,

We appreciate you taking the time to share your feedback regarding your stay with us. It is good to know you found our courteous staff commendable. Please accept my sincere apology for the inconvenience you encountered with the unusual smell during your stay and regret our hotel rooms did not live up to your expectations. Your comments are appreciated and will be used to ensure these areas will be improved on. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and I hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed September 17, 2013

I and my husband traveled to Singapore for my honeymoon trip. We booked Holiday Inn located at Orchard road. The location was so perfect and very close to sub-way. We enjoyed our shopping and meals at Orchard road.
The staffs were also so friendly and accommodating. The rooms were wide with good view of the city.
Its highly recommended to everyone . Their location is superb !!

Room Tip: Room facing Orchard road.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hua Hin, Thailand
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 11, 2013

Stayed three nights in August

Pros:
- On Orchard Road itself, so easy shopping
- Good sleep quality
- Good and comfy bed linens

Cons:
- Taxi driver may confuse w/ its previous name, so carry an address too.
- Not much choices of restaurants nearby

Room Tip: Go swim at night before the pool close. You got the pool all for yourself.
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhopal, India
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 11, 2013

The most courteous staff you will see among top hotels, I think most Indians opt for hotels on Little India which has lots of dining options for them and also the famous Mustafa Center but nothing can beat Orchard Road in terms of connectivity in Singapore and this Hotel is right in center of it.

The moment you step out of the hotel there is Cuppage terrace where you will find an array of bars and restaurants including two Indian ones (Maharajah and Curry Culture - both reasonably priced and serve authentic Indian food), there is also a FREE SHUTTLE bus that runs from Concorde Hotel (Stone's throw distance from Holiday Inn) to Sentosa Island/Universal Studios so people looking to save money can ask their travel agents not to provide transfers and go at their own comfort.

Other attractions like Singapore Flyer, Clarke Quay, Raffles Hotel, Marina Bay Sands are all very close to this awesome property.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
Top Contributor
145 reviews 145 reviews
56 hotel reviews
Reviews in 37 cities Reviews in 37 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed September 11, 2013 via mobile

The hotel is situated on Cavenagh Road and just off Orchard Road, one of the main shopping areas. It is a 20 - 30 minute taxi ride away from the airport.

The rooms are spacious and clean and the bed was very comfortable. Free wifi is available throughout the hotel including the bedrooms and the Executive Lounge on the 3rd floor was a good place to work whilst having food and refreshments readily available. There are a number of restaurants serving decent if not spectacular food and the bar on the ground floor next to the lobby is ok but lacks an identity and atmosphere. If the hotel food is not of your liking, there are plenty of alternatives at the back of the hotel.

I've stayed here on a number of occasions and not been disappointed yet. Service standards, as is the case with many Singapore hotels, are excellent.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Singapore Orchard City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Singapore Orchard City Centre

Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Singapore
#24 Romantic Hotel in Singapore
#24 Luxury Hotel in Singapore
#24 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 319
Official Description (provided by the hotel):
Welcome to Holiday Inn Singapore Orchard City Centre, formerly Holiday Inn Park View Singapore, in the heart of downtown Singapore! Whether for business or leisure, our central location is 10minutes away from the central business district and a convenient 2minute walk away from the shoppers’ paradise, Orchard Road. Public transport is just 3minutes away, providing easy access to the city's cultural heritage and tourist attractions like Chinatown, Little India, Sentosa and the Night Safari. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, IHG, Cheap Tickets, Agoda, Priceline, BookIt.com, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Holiday Inn Singapore Orchard City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Singapore Orchard City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.