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“Good location” 4 of 5 stars
Review of Holiday Inn Singapore Orchard City Centre

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Holiday Inn Singapore Orchard City Centre
4.0 of 5 Hotel   |   11 Cavenagh Road, Singapore 229616, Singapore   |  
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Ranked #24 of 292 hotels in Singapore
Hua Hin, Thailand
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
“Good location”
4 of 5 stars Reviewed September 11, 2013

Stayed three nights in August

Pros:
- On Orchard Road itself, so easy shopping
- Good sleep quality
- Good and comfy bed linens

Cons:
- Taxi driver may confuse w/ its previous name, so carry an address too.
- Not much choices of restaurants nearby

Room Tip: Go swim at night before the pool close. You got the pool all for yourself.
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (318)
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Bhopal, India
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 11, 2013

The most courteous staff you will see among top hotels, I think most Indians opt for hotels on Little India which has lots of dining options for them and also the famous Mustafa Center but nothing can beat Orchard Road in terms of connectivity in Singapore and this Hotel is right in center of it.

The moment you step out of the hotel there is Cuppage terrace where you will find an array of bars and restaurants including two Indian ones (Maharajah and Curry Culture - both reasonably priced and serve authentic Indian food), there is also a FREE SHUTTLE bus that runs from Concorde Hotel (Stone's throw distance from Holiday Inn) to Sentosa Island/Universal Studios so people looking to save money can ask their travel agents not to provide transfers and go at their own comfort.

Other attractions like Singapore Flyer, Clarke Quay, Raffles Hotel, Marina Bay Sands are all very close to this awesome property.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
Top Contributor
84 reviews 84 reviews
40 hotel reviews
Reviews in 32 cities Reviews in 32 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed September 11, 2013 via mobile

The hotel is situated on Cavenagh Road and just off Orchard Road, one of the main shopping areas. It is a 20 - 30 minute taxi ride away from the airport.

The rooms are spacious and clean and the bed was very comfortable. Free wifi is available throughout the hotel including the bedrooms and the Executive Lounge on the 3rd floor was a good place to work whilst having food and refreshments readily available. There are a number of restaurants serving decent if not spectacular food and the bar on the ground floor next to the lobby is ok but lacks an identity and atmosphere. If the hotel food is not of your liking, there are plenty of alternatives at the back of the hotel.

I've stayed here on a number of occasions and not been disappointed yet. Service standards, as is the case with many Singapore hotels, are excellent.

Stayed September 2013, traveled on business
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Kuwait City, Kuwait
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 10, 2013

Stayed here for 5 days, housekeeping was unclean (they replaced the towels with dirty ones) and reorganized belongings according to their liking, knocking over piles of organized papers of mine and obviously failing to organize them again. Terrible internet connection issues that were fixed on the last two days of our stay. Breakfast was mediocre, average for a business hotel, and staff were unprofessionally loud and unhelpful with the exception of a concierge. However, bedding was very comfortable and a good location.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review, February 19, 2014
Dear Alya O,

We appreciate your feedback. I am glad that you found our hotel location to your liking and the beds comfortable. However, I am very sorry that our housekeeping, internet and breakfast selection did not meet your expectations on this occasion. We value our guest's opinions as they help us ensure we our providing our guests with the high standards we strive to reach.

Again, thank you for your review. We would be more than pleased to welcome you in our hotel once more in the near future.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 10, 2013

I have been staying at the Holiday Inn (Orchard City Centre, Singapore) for number of years. This is a wonderful place to stay in the heart of the city. Rooms are comfortable, spotlessly clean, and staff members are exceptional! Service attitude and attention to details are world class. The entire top management has such detailed approach and hands on style of working which makes everything work to perfection. This hotel provides you a rich blend of homely feeling and professional space for productivity. Food is excellent with couple of restaurants in the hotel and executive club lounge is an excellent place to relax and for refreshments. Highly recommended as a choice in Singapore.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 9, 2013

This hotel certainly has some or maybe one of my best memories..The room are big with a great view over looking orchard street. The beds are the most amazing. Super comfy.

The food at the hotel is decent. The food is alright not that great.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Top Contributor
102 reviews 102 reviews
89 hotel reviews
Reviews in 50 cities Reviews in 50 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 9, 2013

If I am in Singapore, this is one property which is my first choice for the location, simplicity & great quality it gives to a business traveller. Without a doubt, my return to this hotel was as enticing as the hospitality it provides it's guests! I checked into this hotel on my regular business visits to Singapore and was upgraded to a corner room which was as comfortable with a large bed. The property provides easy access to the iconic Orchard Road which is world famous for the shopping experience that it provides with all the malls. Right outside the Hotel, there is a food court which gives options of Indian, Italian, Chinese & Mexican Cuisine. Not to forget the most superlative Starbucks which is a wonderful way to start the day. Tagged along is a convinience store which is 24 Hrs and gives everything that you could at all want. The Indian restaurent Tandoor at this hotel needs a special mention for the terrafic food and thali which is famous in the Singapore City. Without a doubt, the most convinient place to stay in Singapore for business.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Singapore Orchard City Centre

Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Singapore
#22 Luxury Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Official Description (provided by the hotel):
Welcome to Holiday Inn Singapore Orchard City Centre, formerly Holiday Inn Park View Singapore, in the heart of downtown Singapore! Whether for business or leisure, our central location is 10minutes away from the central business district and a convenient 2minute walk away from the shoppers’ paradise, Orchard Road. Public transport is just 3minutes away, providing easy access to the city's cultural heritage and tourist attractions like Chinatown, Little India, Sentosa and the Night Safari. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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