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“Amazing Location, absolute luxury” 5 of 5 stars
Review of Grand Hyatt Singapore

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Grand Hyatt Singapore
5.0 of 5 Hotel   |   10 Scotts Road, Singapore 228211, Singapore   |  
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Ranked #31 of 294 Hotels in Singapore
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Amazing Location, absolute luxury”
5 of 5 stars Reviewed September 28, 2013

I visited SGP in december 2012 and stayed in Grand Hyatt for almost 3 weeks, the hotel was really good, amazing location and lots of markets around and infact the best place to be. I enjoyed the whole singapore and hyatt had the concierge desk which could guide about the attractions in the city and best places to visit, the staff was really friendly and educated

Room Tip: Rooms on higher floors are better, better view of the city
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review, September 29, 2013
Dear jjatindua,

Greetings from Grand Hyatt Singapore! Thank you for posting your review about your experience with us. We are pleased to read that you have enjoyed the stay and were impressed with the service delivered by our team members. We look forward to the pleasure of welcoming you back again soon.

Best regards,
Olivier Lenoir
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,360 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Gurgaon, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2013

Great property and great location. Very accessible to the main areas in Singapore. They have a great club (for the gold members). The staff is very courteous and always willing to help. They have a great bar.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review, September 29, 2013
Dear Rajeevkabra,

Greetings from Grand Hyatt Singapore! We are delighted to note that you have enjoyed your stay and thank you for pointing out the convenience of our hotel location. Looking forward to the pleasure of welcoming you back again soon.

Best regards,
Oliver Lenoir
Hotel Manager
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Chicago, Illinois
Top Contributor
97 reviews 97 reviews
33 hotel reviews
Reviews in 49 cities Reviews in 49 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 26, 2013

I stayed few times at this Hyatt and each time no disappointment. The hotel is spotless, the room is well equipped. The Strait Kitchen restaurant is great for any meal.
Yes it is on the high price scale but you really get what you are paying for.

Room Tip: Make sure you take soem time to walk in the back garden / pool.
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  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review, September 29, 2013
Dear J-P D,

Greetings from Grand Hyatt Singapore! It is a pleasure to hear from happy customers and we are delighted that you have enjoyed your stay with us. We look forward to the pleasure of welcoming you back again in the near future.

Best regards,
Olivier Lenoir
Hotel Manager
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San Diego, CA
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 20, 2013

Excellent location near Orchard Road. I used a Diamond Suite upgrade certificate and was able to confirm into the Grand Suite as the Duplex Suite was booked for my stay. The Grand Suite was very spacious with 2 bathrooms, a large living room and dining area. The Club Lounge closes @ 10PM but we were able to snag a few snacks as we were a few minutes late after checking in. The breakfast and dinner in the lounge were top notch. Sushi was a nice touch. I'd recommend staying here to tour around Singapore. We were able to cover the entire city in just 36 hours.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review, September 22, 2013
Dear CAWorldTraveler20,

Greetings from Grand Hyatt Singapore! Thank you for sharing your review on Tripadvisor! I am glad to know that you have enjoyed your stay with us. I look forward to welcoming you and your family back to our hotel soon.

Best regards,
Olivier Lenoir
Hotel Manager
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Austin, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2013

I have traveled extensively through Asia and the Grand Hyatt in Singapore is really a stand out hotel. Great rooms and great staff make this a great place to stay. Every room I have had there is a small suite. Many of the floors are going through renovation, which I find interesting since it is better than many Grand Hyatts already.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review, September 22, 2013
Dear Amasaback,

Greetings from Grand Hyatt Singapore! Thank you for your excellent review! Your compliments are greatly appreciated and it would be my pleasure to welcome you back to our hotel soon.

Best regards,
Olivier Lenoir
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed September 20, 2013

As you enter the building the carved wood panels in the reception area are breathtaking. We arrived after a long flight to be greeted and treated like royalty. Nothing was too much trouble for the staff. The bedroom was luxurious to say the least. Beautifully decorated and clean beyond compare.
The bathroom was modern and tastefully decorated, the towels were warm, thick and plentiful.
Breakfast was a good choice of menu, from the traditional to Singapore rices (a little hard to accept first thing in the morning). We were very close to the Scotts Shopping Centre where my husband ordered two suits, they were dutifully delivered twenty four hours later to our hotel room, hard to believe eh! The hotel is very central Nd most of the sights are within walking distance. The bus stop is very useful and practical outside the hotel. Much cheaper that taxi's and quite an
experience. We ate dinner out so cannot comment on the quality although the menu looked quite extensive.

Room Tip: Rooms at the back of the Hotel are quieter. A brilliant stopover on our way to Australia.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review, September 22, 2013
Dear Pentraliv,

Greetings from Grand Hyatt Singapore! Thank you for taking the time to post a review about your stay with us. We are happy to read that you like the ambience and décor of our hotel and it is most encouraging to note your pleasant experience. Looking forward to the pleasure of welcoming you back again soon.

Best regards,
Olivier Lenoir
Hotel Manager
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Jakarta
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 19, 2013

We Stayed there for 5 days and had a great time during our stay. The staffs were very friendly and very thoughtful especially Mathias on swimming pool and Mike, Julie, and Tevi at restaurant. The management should give credits to these people.
First impression when we were entering the lobby was feeling we're not in 5 star hotel it more looks like a shop.
The room was spacious and my kids loved it. Bathroom also spacious and clean enough.
Breakfast wasn't so bad not too many options for a 5 star hotel, bit boring could be better though.
The location is superb, right in the middle of city and very close to main attraction. we were surrounded by shopping malls.
We love to go back and will be back soon.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review, September 22, 2013
Dear MikaylaSativa,

Greetings from Grand Hyatt Singapore! It is very encouraging to note that you were impressed with the service you experienced and it will be my pleasure to share your gracious comments with the team. On the other hand, we definitely will review our breakfast selection to further enhance the dining experience for our guests. We look forward to the opportunity of welcoming you back again in the near future.

Best regards,
Olivier Lenoir
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Business Hotel in Singapore
#26 Family Hotel in Singapore
#29 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Official Description (provided by the hotel):
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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