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“Hard to beat!” 5 of 5 stars
Review of Grand Hyatt Singapore

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Grand Hyatt Singapore
5.0 of 5 Hotel   |   10 Scotts Road, Singapore 228211, Singapore   |  
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Ranked #32 of 294 Hotels in Singapore
Jagulon Beta
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Hard to beat!”
5 of 5 stars Reviewed July 19, 2013

From arrival to departure the staff make this an exceptional place to stay. Could not be more friendly and helpful. Location is good for MRT Orchard.

Mezz9 Restaurant not to be missed - offers very wide range of styles so something for all.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,356 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 18, 2013 via mobile

The staff make this wonderful hotel. Location excellent, rooms spacious and quiet, spa and pool divine. The staff went out of their way to assist me when I broke my tooth. Repaired within one hour. Now that's service! Our home away from home in Singapore!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Jubail, Saudi Arabia
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 18, 2013

I was here for 2 days on business purpose. The checking in and booking information was precise and quick. You can also observe the staff is pushing to the extra miles to serve the customer to the very best, from the moment you stepped out of the taxi all the way to the room elevator.

The room was immaculate, superbly designed and furnished. The dinner buffet at Straight Kitchen was absolutely sumptuous and best of all, it's halal. The waiters were also friendly and helpful.

i have nothing else to say except kudos to the staff and keep up the excellent work!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Johor Bahru
1 review
5 of 5 stars Reviewed July 15, 2013

We checked as a family and took a connecting room 1566 & 1568 (Club Floor) from the moment we made our room reservations, the staff was polite and we got the confirmation immediately via email that was a day before we check in, upon arrival our check in was a breeze within 10 minutes we received our room key card. The location of the Hotel is in Scotts road adjourning to Orchard road which is just 5 minutes away from THE NEW ION MALL. I would like to specially thank the front desk staff Mr Kumaran and Bell Boy Mr Samat for their outstanding service.

When we came to the room it was to our amaze the rooms, bathroom were huge and spacious with the latest ID design. Room service was superb we ask for additional amenities within 15 minutes we received our items.

The staff were courteous, smiley and friendly. The room wasnt that clean like the edge of the floors were some dust but with the service offered who is to bother on that petty things.

We enjoyed our stay and would recommend others. Great value for money. Being a hotelier i would like to give thumbs up to the management for great staff they have.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kolkata (Calcutta), India
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 13, 2013

Location in Singapore doesnt really matter for people travelling for leisure.....but the size of room does.....the Grand Hyatt on Scotts Road is located on a busy street close to the Orchard Road.
the rooms are huge considering the standard room size in Singapore.....service good and the staff polite.
cant say much abt the buffet breakfast as it was not a part of our package...which made sense as we had to leave the hotel around 9 every morning for some activity or the other....
The hotel has a decent outdoor pool...the health club is good.....and whatever room service we ordered was promptly delivered
Nothing much to write as we spent very few hours of our stay at the hotel....
As for the tariff....Singapore is EXPENSIVE............but more or less all the star hotels of this category are evenly priced....but its always better to trust a brand when u r travelling abroad....

Room Tip: none of the rooms offer a view to boast about....so doesnt really matter
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 12, 2013

The Grand Hyatt Singapore is all that you would expect from this chain and style of hotel. It's location on Scotts Rd/ Orchard Rd is ideal for shopping, but an annoying though tolerable distance from the centre of business around Marina Bay/Frasers. My only gripes, and thay are minor, is that: 1. the breakfast at the Straits kithchen, the main AM venue, is not that extensive with the confusing layout not aiding the situation; 2. The door madam could be just a little less dictatorial, and more efficient as time waiting in the AM to be directed to a specific table when they are plently available is annoying.

A nice touch was the coffee served to patrons while waiting in the taxi queue in the AM - see comment re location.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2013

We planned our stay at grand hyatt this time in Singapore and the experience was quite nice as it has a comfortable and a welcoming environment. The location of this property is perfect for the shoppers as it is placed in the heart of Orchard Road. The suite that we stayed in was spacious and tastefully done up. Bathroom was elaborate and well planned. Since there were renovations going on on account of upgrading the property so we missed out on any view from the room. Their buffet breakfast was a sumptuous spread. Even for vegetarians there was enough choice but non vegetarians were surely spoiled for choice! The only thing that we found strange was that the reception lobby was minus any furniture. So one would miss out on the luxury of sitting there and relaxing while viewing the hustle bustle of Orchard road. Spent an evening at the pub/nightclub Brix....amazing place!!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Singapore
#23 Business Hotel in Singapore
#23 Family Hotel in Singapore
#23 Romantic Hotel in Singapore
#30 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Official Description (provided by the hotel):
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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