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“City hotel with excellent location” 4 of 5 stars
Review of The Fullerton Hotel Singapore

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The Fullerton Hotel Singapore
5.0 of 5 Hotel   |   1 Fullerton Square, Singapore 049178, Singapore   |  
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Hotel amenities
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Free S$50 Dining Credit
Ranked #20 of 301 Hotels in Singapore
Certificate of Excellence
London
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
61 helpful votes 61 helpful votes
“City hotel with excellent location”
4 of 5 stars Reviewed November 17, 2012

Travelled with my wife on our way to Bali, stopover in Singapore for 2 nights.

Location: very convenient, from the airport, grab a taxi and you will arrive at the hotel in 20mins for around 20SGD.

Check-in: smoothly ran, the lady swiftly allocated a room and accompanied to the lift.

Room: 209, courtyard view room, decent size, view wasn't great, and you can smell the lobby's food, but it's only for 2 nights, what could you ask more.

Breakfast: probably the best variety we have seen for a while, with mixture of western, Chinese, Indians and Japanese. One thing to warn is that it's so busy and crowded, even Fullerton's size is not that big compared to other hotels such as Marina sands bay.

Pool: decent size and view is great, water temperature is also comfortable.

Overall, convenient location in the centre of Singapore, no highlight as it's a city hotel, too many travellers to look after for a limited number of staff. Would recommend to travellers for 1-3 nights stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,229 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (517)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Seoul
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed November 17, 2012

Checking at the Fullerton took more than 30 minutes though we were the only people checking in. Although we had been upgraded in advance of our arrival at the hotel, the (western) staff at the front desk spend more than 30 minutes attempting to find a room at a lower category. I can't be certain, but I expect this was due to her own personal bigotry. There was no apology for the delay or for the conspiratorial whispers. Despite this shocking treatment at check-in, we were satisfied with the hotel overall, as most of the staff were very professional, and the pool area was lovely.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Jakarta
Top Contributor
65 reviews 65 reviews
35 hotel reviews
Reviews in 14 cities Reviews in 14 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 17, 2012

I have stayed in this hotel several times because I like the location - but the location and character of the building are the key selling points - it can be disappointing inside.

My most recent stay was in a heritage room - this is something of a lottery, as might be expected from an old, converted building. You really never know what you are going to get. The rooms are advertised as 38 - 71 sq metres, for example. The room in my most recent stay had a flight of stairs just inside the room leading down to a small, thin room with the bed at one end and the TV at the other - too far away to be of use from the bed. The "window" in the room was behind the bed and overlooking the bay, but it a tiny window of about 2 square feet at chest height the rest was a concrete beam. So very little natural light in the room.

There were also renovations going on in the hotel - so there was loud drilling and hammering noises all afternoon on 16th and 17th November. There was no mention of this at the time of reservation, upon check-in or via a letter in the room apologising for the disturbance - at times almost deafening.

It was something of a noisy weekend. The hotel has only one bar - the Post Bar, in which we were stranded on the Friday evening due to heavy rain outside. There was a function in the bar that evening with a young DJ playing an appalling selection of house, techno music at unbelievable volumes. It was not possible to speak to even the person next to you. Only pleadings some several customers - all of whom looked like jazz/ bossa nova type customers in their 40s and 50s - had the music reduced to bearable levels. Many others simply left and suffered the rain in search of quieter drinks.

Worthwhile if you like old buildings with character - but with all the flaws that tend to accompany such hotels.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney, Australia
Top Contributor
67 reviews 67 reviews
55 hotel reviews
Reviews in 35 cities Reviews in 35 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed November 16, 2012

I arrived yesterday at this very nice hotel. The service at check-in was flawless and couldn't have been more helpful. The room was a bit disappointing - it's on a non-smoker floor but the smell of smoke was over powering. Not really the hotel's fault but the inconsiderate actions of the person who stayed here before. Otherwise fine but perhaps a bit dated. I expected more character based on the website. Nonetheless deserves to be one of Singapore's premier properties.

Safe wasn't working but will be fixed today.

Breakfast was outstanding (expensive @ US$40 if not included in rate which luckily it was in my case).

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 16, 2012

I stayed at the Fullerton on a business trip in November. From the outside it is a beautiful building, and it is quite nicely located in the central business district. It purports to be a '6 star' hotel though and here I must disagree, except in its pricing of food (£26 for breakfast?)! It's a 5 star hotel, because various slip-ups while I was there disappointed me. First of all, the cleaning staff were not very attentive about replacing tea & coffee faclities, leaving me with no milk by day 2. Then, despite the cost of the breakfast buffet, I found the staff overly keen to seat you in the dark seats by the entrance and not by the windows, and the buffet itself while extensive is fairly randomly laid out across the breadth and length of the big (&multi-level) eating area. The rooms are pretty small & the layout doesn't make sense - the TV is so far from the bed it's not actually very easy to watch. Finally, i found reception and concierge staff to be rather slow and some struggled with English. I also watched them be quite unhelpful to a Japanese guest who was trying to work the lift. They remained behind the desk, despite the fact that he was struggling and couldn't understand what they said. All in all, it's hardly a hardship to stay here, but not quite worth the reputation it purports itself to have

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Düsseldorf
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 15, 2012

Very good Hotel in a good location. Very good service from profesional and friendly staff.

Nice pool with a view and good breakfast buffet with international choice.

The quay rooms were large with a nice view. Good deals for the weekend!

We would come again

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2012

Nice warm place, next to the the main business hub. It provides one both the place for comfortable stay as also proximity to important offices and thus making Business sense. It also offers great cuisine which is amazing in taste and appealing to eyes. variety is too much!

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Fullerton Hotel Singapore

Address: 1 Fullerton Square, Singapore 049178, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Singapore
#11 Romantic Hotel in Singapore
#13 Family Hotel in Singapore
#20 Luxury Hotel in Singapore
#23 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Fullerton Hotel Singapore 5*
Number of rooms: 400
Official Description (provided by the hotel):
Transformed from the Fullerton Building which was built in 1928, this luxury hotel features 400 elegant rooms and suites with views of the sunlit atrium, city, river or sea. Just 25 minutes from the airport, The Fullerton is located in the financial and arts districts, minutes from the city's main shopping belt. The hotel features award-winning restaurants, the stylish Post Bar, an outdoor infinity pool, a 24-hour fitness centre and a luxury spa. ... more   less 
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Also Known As:
Four Seasons Singapore
Singapore Four Seasons
Fullerton Hotel Singapore
The Fullerton Hotel Singapore

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