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“It's about average” 3 of 5 stars
Review of Fraser Suites Singapore

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Fraser Suites Singapore
5.0 of 5 Hotel   |   491A River Valley Road, Singapore 248372, Singapore   |  
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Ranked #35 of 291 hotels in Singapore
A TripAdvisor Member
“It's about average”
3 of 5 stars Reviewed May 25, 2006

I stayed at Fraser Suites for 2 months and found it distinctly average. The staff are nice enough, but then again this is Singapore, where service is always excellent. I had no problems with unwanted house guests, such as lizards, but I did have a small infestation of green fly, why was quickly dealt with thanks to a can of bug spray (requested from housekeeping).

The decor of the room is old, and I didn't get much natural sunlight, which made for a bit of a gloomy room. Housekeeping are ok, not great, not bad ... just ok. They kept my apartment clean enough, but don't expect to engage them in conversation as their English is not the best. So if you have any special requests, speak to the front desk.

The gym has one decent treadmil, (3 in total), which can be difficult to get to use if you go at peak times - but it does have quite a broad collection of machines, which probably rivals anything you'd get elsewhere.

The shuttle buses are a plus, but yet again, most of the serviced apartments provide this service. The other Fraser serviced apartment, (Robertson Quay), looks to be much better situated, as its next door to Clarke Quay which is a stones throw away from the city.

Would I stay here agin? probably not, there are other better options.

  • Stayed April 2006, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed April 1, 2006

The review from the guy with his wife have to be someone working at Fraser Suites Singapore, cause the place has lazards and ants in the apartments. I stayed one month and requested my comp
400
any never to book there again! Housekeeping isn't that great. The front office staff is nice, top management needs a overhaul; cause their closing their eyes to some major pest and housekeeping issues here! Like the other review said spend your monies else where! Is where I would sum it up too!

  • Stayed February 2006, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 4, 2006

The last reviewer must have had a unusually bad experience. My wife and I just stayed there for a month during our relocation to Singapore. Would I stay there again?..most definately! Our suite on level 10 was excellent, clean as a whistle. Modern facilities, great kitchen, bathrooms and bedrooms.

The gym is on level 6 and is of a higher standard than most modern hotels. The business centre with 4 free internet PC's is excellent - kept my wife in touch with her friends.

The pool is excellent.

The staff were very friendly, although the houskeepers have a habit of knocking once and then walking in to service your room.

We didn't have any lizards in our room, although we were on the tenth floor. They would more than likely be gekkos anyway, small friendly things about the size of your finger and found all over the tropics.

They provide free continental breakfast in the poolside restaurant each morning until 10:00am...my wife loved it.

A free Fraser shopper shuttle also runs every two hours to Orchard Road and Suntec Centre.

It is in the same complex as Valley Point mall, where you have at your disposal a; Cold Storage (Supermarket), Hair salon, Pharmacy(Drug Store), DVD/Video Rental, Italian Restaurant, Starbucks, Photo Lab, Wine Cellar...everything your need.

It's about 5 mins taxi ride to Orchard Road and about 10 mins to the city.

Much better than a hotel if you are staying for an extended time.

We are used to 5/6 star hotels, like The Fullerton, Ritz Carlton, Four Seasons and we loved Fraser Suites.

  • Stayed February 2006, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suwanee ga
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 23, 2006

First glance at Fraser Suites it looked pretty nice, until you spend a week there, that's when it all goes down hill from there! There are brown and green lizards in most of the apartments, I say most due to the fact I had the staff move me three times in two days, and there response was when I first call down to them was "its a common thing for lizards to be in the room." That's when know it was going to be a hell of a week. Secondly, the housekeeping staff in below average when it comes to cleaning a room! I called down to ask for the head of housekeeping to show my uncleaned tub, and she agreed that it wasn't clean and would take care of it the next day; "The Next Day", excuse me. Yes, you read it correctly. This hotel/suites is falling apart. Go spend your monies else where, well unless you enjoy sleeping with the lizards.

  • Stayed January 2006, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fraser Suites Singapore

Address: 491A River Valley Road, Singapore 248372, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#25 Family Hotel in Singapore
#33 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fraser Suites Singapore 5*
Official Description (provided by the hotel):
Nestled in a prime residential district, Fraser Suites River Valley is only a short distance from Orchard Road, Singapore's renowned shopping destination, as well as the Central Business District. The vibrant riverside corridor of Clarke Quay and Boat Quay - hosts of a myriad of themed restaurants, al fresco dining, chic cafes, pubs and specialty shops are also located close by, while Changi International Airport is a 30-minute car ride away.Comprising of 255 splendid suites, the residence offers a range of residences, from spacious one-, two- and three-bedroom to luxurious penthouses. ... more   less 
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Also Known As:
Fraser Suites Singapore Hotel Singapore
Fraser Hotel Singapore

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