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“Good location and rate” 4 of 5 stars
Review of Carlton Hotel Singapore

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Carlton Hotel Singapore
4.0 of 5 Hotel   |   76 Bras Basah Rd, Singapore 189558, Singapore   |  
Hotel amenities
Ranked #88 of 300 Hotels in Singapore
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Good location and rate”
4 of 5 stars Reviewed October 11, 2013

We had a 3 night stay at the Carlton on a good online deal. The location is great, the rooms are comfortable if a little outdated and the gym/pool area very good. The staff were helpful for basic queries. Overall a good stay for the great rate we got but not worth it for the full price as there are nicer options in that price range.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,177 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (500)
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Maputo, Mozambique
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 9, 2013

Carlton Hotel is located close to many attractions, tourist meeting points and is convenient for business meetings. We were lucky to be in the new wing - so no compaints about the room. Bathroom with a see through glass wall into the room is an interesting concept. Room was spaciouse and comfortable with a brilliant view to the city. Food in the restaurant was also good, but not spectacular.
Stuff was helpfull, but again not impressive.
The surprising point was internet - for a hotel of this class and price range the free wi-fi was only availale in the loby.
Over all, i would recomend it and likely stay there again.

Room Tip: choose the new wing and higher floors
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 8, 2013

Carlton hotel has good points like the location, comfortable bed and nice lobby. But rooms are average and not impressive. Carpets are worn out and have stains. Their housekeeping personnel did not clean our rooms well especially the bathroom. Wifi is not free. Overall an average hotel. You can try other hotels which has better rooms, service and location.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 8, 2013

Average business hotel. Good location with fairly generic rooms (in the 'executive wing'). Breakfast buffet has a good selection, but quality was average. On the plus side the hotel is in a fantastically central location, and has good gym facilities located in the newest wing. Also worth noting the new wing is the only one with WiFi - older rooms (executive wing and standard wing) only have an ethernet connection.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney, Australia
1 review
5 of 5 stars Reviewed October 8, 2013

Stayed 3 nights, had an executive king room, lovely room and stunning bathroom, loved the rainforest shower. Breakfast experience in Cafe Mosaic was very noisy probably because of the tiled floor bouncing the sound around. A better option is to have breakfast in the Tuxedo Patisserie which is smaller, quieter and more enjoyable. The hotel location is ideal and the staff were friendly and helpful. I would stay again but would not take breakfast in the cafe.

Room Tip: Pay a bit more and go for the executive rooms in the premier wing, well worth the extra.
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brisbane, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 7, 2013

This is a well located well priced hotel. Appears to be well run and maintained but could do with a freshen up as the rooms are a bit dated and a wee bit shabby. But would recommend based on location and convenience. Housekeeping staff charming. Note also that there are coin operated washing machine and dryer in the hotel - $8 a load. This is not in the hotel compendium!

Room Tip: There are a number of types of rooms with newer rooms in a separate tower. We stayed in 'executi...
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 6, 2013

Stayed 2 nights in the old wing. Room was quite big but feels dated, particularly the bathroom (cracked bathtub, plastic shower curtain). We were on 7th floor overlooking the pool - could have been worse I suppose. Can't fault the service at all - efficient and the concierge staff particularly were helpful and friendly. Wifi only in the lobby (which has plenty of nice seating) was a bit of a disappointment considering how much you pay for a room. We arrived after a 13hr flight at 7am only to be told there were no rooms to check in to until 2pm. We hadnt slept on the flight so it was pretty crap. They did let us have a shower on the 4th floor where there is a changing room/shower - but you have to go to the pool on the 5th to get a towel first (would have been helpful if they had mentioned this...) The shower didnt run hot (and the one in the room it was near impossible to get a good temp that was neither boiling or freezing). We left our bags and went to a nearby mall where there was AC and tried not to fall asleep. Went back at midday and room was ready.
Breakfast the next day - we went at a little past ten and the buffet was just about to close so we ordered a cooked breakfast. The bacon was nearly black and hard - we suspect they just took it off the buffet they had just cleared, the poached egg tasted like vinegar. At $30 a plate it was certainly nothing to write home about.
The plus was that the room, although nothing flash, was very quiet and we slept without interruption. The hotel has a good location and seemed central to everything. We were keeping odd hours so it was nice to be somewhere big and busy where the bar is open till 1am, there are taxis outside the door all the time and you can get room service if you want it etc.
Not sure we got a 5 star experience out of it though. It doesnt surprise me that the reviews are so varied.

Room Tip: Ask for a room in the new wing
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Singapore

Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#61 Romantic Hotel in Singapore
#62 Business Hotel in Singapore
#68 Family Hotel in Singapore
#69 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Hotel Singapore 4*
Number of rooms: 915
Reservation Options:
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Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore

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