Ok its not Ritz Carlton standarts, but close. This hotel is in the heart of Singapore and perfect location for first time visitors just like i was last month. The lobby is impresive and beautiful, rooms spacy and very confortable. Staff is very helpful with directions and the lobby bar service is great.
Just across the street is beautiful garden and mall and so is famemost The Raffels hotel and must for Singapore sling drink. The hotel is on main Orchid street where you can catch the hop on and off bus to tour this great city, when you have little time. This hotel is definetly great choice.

Wanted to have a weekend staycation and went online to some research. Manage to shortlist 3 hotels and selected the most relevant and detailed reply hotel for my staycation. The reply comes with a detailed explanation and good comparison on the different type of rooms (in which I enquired).

Prior to my stay, I request for a room with good view via email and I am delighted that they managed to have special arrangement for me. They provide an upgrade for us and the room is spacious, with comfortable bed and good size bathtub. The view from the room is excellent and my fiancée loves it. Everything in the room is in Tip-Top condition for us. Cheers!

2 hours after I checked in, I received a called from the staff in which I have communicate via email to check with me whether I like the room and is everything going on good for me.

If anyone were to ask me which hotel in the city to recommend, I would definitely recommend Carlton Hotel. I am unsure is Carlton a 4-stars or 5-stars hotel, but in my mind, I would rate them at 5-stars. The reason is because the excellence service of both Mr Troy and Josephine makes me feel good and comfortable experience during my stay.

We stayed for 2 nights on the way from London to Sydney and this was a great stopover.

You'll want to do Raffles, and this is the closest you can get without paying Raffles prices, and being so close means you can walk around when it is empty.

Over the road from the Carlton hotel are a lot of reasonably priced restaurants - opposite the entrance over the road behind the wall - for example Chinese, Japanese and even a Hog's Breath if you want to get acquainted with Oz.

Rooms are functional, clean & just as you would expect from a hotel like this. It's quiet & there is free wifi in the lobby.

It's close enough to walk to the Marina Bay area, so if you like shopping and boats on the top of hotels then take a trip there, again there are lots of restaurants in that area & the light show on the bay is free & entertaining.

Overall experience could be better if I haven't experienced some bad services of some receptionist handling complaints and the room that wasn't quite ready to accommodate a guest.

Location is great and perfect, right in the city center and withing short walking distance to the shopping mall and restaurants. Nearby the subway station to connect you to anywhere you would like to go in Singapore

Public Area: recently renovated with modern decoration, airy and spacious with grand lobby however the seating could be rather limited as being occupied by guests using free wifi that is only available in the lobby area for the main building

Guestroom in main building: spacious although with very minor renovation unlike the modern lobby and restaurant. Bedding is comfy with plenty of electric socket for modern living with many gadgets.

! Beware of noisy air-conditioner, on the first night the air keeps making noises and by 3pm it is also crying (leak of waters from the ceiling filling up half of the bin we put underneath the leaking - I believe from the old air-conditioner) Have called the reception and engineer was sent to the room to look and disappear. Had to remind the unwelcoming receptionist that this must be fixed upon return from the business day outside (And my god - no word of sorry from this lady receptionist)
! Upon our return in the evening, the air-conditioner continues to make noises although the leaking seems disappeared, I called to make my first remark but the man receptionist immediately replied that they're fully booked and could not change a room although I didn't ask. An engineer sent to our room and pointed out that it's the wind noise but it was totally not the wind noise, definitely the engine noise from the old air-con. So I called reception and 30 rings later and no answer so I had to walk down and make my point with Manager on Duty. Applause to another welcoming Singaporean looking receptionist who immediately apologized for such incident and would see what she could do. After a short consult with her boss, she offered to change me to a new room. (as a person working in hotel industry, I couldn't believe such the services of the hotel in this level and yet Manager on Duty didn't seem to care much to show his sincere apology to me in person but sent his junior staff who seems to know well in handling guest's complaint.

!thanks goodness we decided to change the room, the rest of our 5 nights was great since then (no so-claimed wind noises from the air-conditioner anymore)