We stayed at the Carlton previously in March 2009 and was happy with the standard of rooms and value for money, which is why we decided to stay there again in March of this year (2013).
We arrived an hour before the official check in time and was told that a Queen room, as requested, would not be available until 2.00pm. The check in guy tried to convince us to accept a twin room which was immediately available, and only after we advised that we were happy to wait for a queen room that one miraculously became available.
We went to the room on the 16th floor, only to find that the security lever on the inside had somehow slipped across and engaged when the clearner closed the door. We then had to wait in the corridore for 35 minutes whilst several staff successfully broke into the room
Our experience this time is that the rooms were a bit tired and at best worth a 3 star rating.
We chose the 'Superior Room' and whilst we realise that they were the lowest priced rooms, I think the Carlton needs to consult a dictionary regarding the meaning of the word 'Superior'.
Still, if you are looking for somewhere just to get you head down for a night or two and not looking for comfortable surrounds during an extended stay then a superior room may suit you.
However, with a plethora of hotels to choose from in Singapore, the Carlton will not be a consideration on our list next visit.
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- Also Known As:
- Singapore Carlton Hotel
- Carlton Hotel Singapore