We stayed for the Chinese Lunar New Year break. Room was clean and housekeeping was helpful etc. Disappointed with the buffet breakfast. It was like a mad rush for the food and there was no good choices. Shower in the old wing was terrible like trickling water and not even consider a shower. Not really a star quality hotel but it's convenient. Room with no wifi? This is not what you would expect for most hotels in Singapore now a days.

This reminds a lot of big hotels in the USA, check-in is more like a supermarket than a hotel. Staff have no sincerity and never look like they enjoy their job. That said location is excellent, and the prices are reasonable considering the competition.

Good location, rooms very comfortable, classy bathrooms, cost effective

Only gripe was while wifi is free in public areas (and quite good), it was not available for free in rooms (surcharge).

Otherwise can't fault the place, service was excellent, buffet breakfast top notch

Carlton hotel was a very good choice for location and convenience to many attractions including the Raffles hotel across the street, Orchard rd. for lots of shopping, Clark Quay for dining and the Hop On Hop off bus for touring the city. Staff was helpful and the Buffet Breakfast was great, again, highly recommend this hotel.