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“Decent but not up to standards” 3 of 5 stars
Review of Carlton Hotel Singapore

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Carlton Hotel Singapore
4.0 of 5 Hotel   |   76 Bras Basah Rd, Singapore 189558, Singapore   |  
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Ranked #74 of 290 hotels in Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Decent but not up to standards”
3 of 5 stars Reviewed February 13, 2013

We stayed for the Chinese Lunar New Year break. Room was clean and housekeeping was helpful etc. Disappointed with the buffet breakfast. It was like a mad rush for the food and there was no good choices. Shower in the old wing was terrible like trickling water and not even consider a shower. Not really a star quality hotel but it's convenient. Room with no wifi? This is not what you would expect for most hotels in Singapore now a days.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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London
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 11, 2013

This reminds a lot of big hotels in the USA, check-in is more like a supermarket than a hotel. Staff have no sincerity and never look like they enjoy their job. That said location is excellent, and the prices are reasonable considering the competition.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
61 reviews 61 reviews
46 hotel reviews
Reviews in 50 cities Reviews in 50 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 11, 2013

Good location, rooms very comfortable, classy bathrooms, cost effective

Only gripe was while wifi is free in public areas (and quite good), it was not available for free in rooms (surcharge).

Otherwise can't fault the place, service was excellent, buffet breakfast top notch

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 10, 2013

Carlton hotel was a very good choice for location and convenience to many attractions including the Raffles hotel across the street, Orchard rd. for lots of shopping, Clark Quay for dining and the Hop On Hop off bus for touring the city. Staff was helpful and the Buffet Breakfast was great, again, highly recommend this hotel.

Room Tip: Book a room in the newer tower which has free Wi-Fi
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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z
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2013 via mobile

Very nice hotel, great location close to MRT across road from shopping centre and chijmes where there are many restaurants to choose from, when making your resevervation try opt for the premier wing, we got the old wing which there is nothing to complain about but is in need of an upgrade, no wifi in rooms should be looked at as hotel lobby is always crammed with people... would stay here again... Gravity bar is friendly and a nice place to have a wind down drink after a busy day..

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Edmonton, AB
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2013 via mobile

No free wifi in rooms - just in main areas. There is a cable hook up though. Upgraded (premium) rooms do not have free wifi either- it's $.60 a minute ($20.00 max in 24 hours)

Seems minor but when we just stayed at a 2 star hotel in KL for 1/5 of the price and they had free wifi... You'd think it's standard

Didn't check with front desk if they had hair dryers - does not come in standard or premium so ladies, double check !

  • Stayed February 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wellington, New Zealand
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 16 cities Reviews in 16 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 5, 2013

Just a short stay, between cruises, so was booked long time before hand and we qualified for special weekend rate. The Hotel was very busy and the Reception area was always alive with passengers.
Very nice room #1209 was allocated and we appreciated the size of the room, compared to the cabin/suite on prior cruise. Lovely large bathroom/shower and we relaxed in front of the large TV screen , to catch up on the recent NEWS.
Looked forward to relax and read and swim at outside pool. Resting facilities were great, but we were disappointed at the pool temperature. We are no Olympic swimmers, but the pool was colder than cool. Many people noticeably tested the waters with their foot, then returned to lounge chair to reconsider...this was a pity.

Location of Hotel is great for shopping and for MRT transport. Being just before Christmas the whole area was buzzing !, Many many bars for snacks and drinks close to Hotel.

Breakfast was wonderful. Such a variety of different cuisines. Relaxed but very professional service. Nothing was a problem to our waiters.

Very enjoyable, if short , stay. Definitely will return during 2013.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Carlton Hotel Singapore

Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore
Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Luxury Hotel in Singapore
#61 Business Hotel in Singapore
#62 Family Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Hotel Singapore 4*
Reservation Options:
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