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“Overall an excellent hotel, pity there is no free wifi in rooms” 4 of 5 stars
Review of Carlton Hotel Singapore

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Carlton Hotel Singapore
4.0 of 5 Hotel   |   76 Bras Basah Rd, Singapore 189558, Singapore   |  
Hotel amenities
Ranked #90 of 300 Hotels in Singapore
London, United Kingdom
Top Contributor
100 reviews 100 reviews
80 hotel reviews
111 helpful votes 111 helpful votes
“Overall an excellent hotel, pity there is no free wifi in rooms”
4 of 5 stars Reviewed February 11, 2013

Good location, rooms very comfortable, classy bathrooms, cost effective

Only gripe was while wifi is free in public areas (and quite good), it was not available for free in rooms (surcharge).

Otherwise can't fault the place, service was excellent, buffet breakfast top notch

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,167 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (500)
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English first
San Diego, California, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 10, 2013

Carlton hotel was a very good choice for location and convenience to many attractions including the Raffles hotel across the street, Orchard rd. for lots of shopping, Clark Quay for dining and the Hop On Hop off bus for touring the city. Staff was helpful and the Buffet Breakfast was great, again, highly recommend this hotel.

Room Tip: Book a room in the newer tower which has free Wi-Fi
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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z
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2013 via mobile

Very nice hotel, great location close to MRT across road from shopping centre and chijmes where there are many restaurants to choose from, when making your resevervation try opt for the premier wing, we got the old wing which there is nothing to complain about but is in need of an upgrade, no wifi in rooms should be looked at as hotel lobby is always crammed with people... would stay here again... Gravity bar is friendly and a nice place to have a wind down drink after a busy day..

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Edmonton, AB
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2013

No free wifi in rooms - just in main areas. There is a cable hook up though. Upgraded (premium) rooms do not have free wifi either- it's $.60 a minute ($20.00 max in 24 hours)

Seems minor but when we just stayed at a 2 star hotel in KL for 1/5 of the price and they had free wifi... You'd think it's standard

Didn't check with front desk if they had hair dryers - does not come in standard or premium so ladies, double check !

  • Stayed February 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wellington, New Zealand
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed February 5, 2013

Just a short stay, between cruises, so was booked long time before hand and we qualified for special weekend rate. The Hotel was very busy and the Reception area was always alive with passengers.
Very nice room #1209 was allocated and we appreciated the size of the room, compared to the cabin/suite on prior cruise. Lovely large bathroom/shower and we relaxed in front of the large TV screen , to catch up on the recent NEWS.
Looked forward to relax and read and swim at outside pool. Resting facilities were great, but we were disappointed at the pool temperature. We are no Olympic swimmers, but the pool was colder than cool. Many people noticeably tested the waters with their foot, then returned to lounge chair to reconsider...this was a pity.

Location of Hotel is great for shopping and for MRT transport. Being just before Christmas the whole area was buzzing !, Many many bars for snacks and drinks close to Hotel.

Breakfast was wonderful. Such a variety of different cuisines. Relaxed but very professional service. Nothing was a problem to our waiters.

Very enjoyable, if short , stay. Definitely will return during 2013.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belgium
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 5, 2013

We extended our business trip and picked this hotel because of the location and the interesting price. We noticed in the hotel why we got the 'good' price > there's an old wing and a refurbished wing. The cheaper prices will go for not refurbished rooms. They're clean and cosy, but they feel a bit outdated. Breakfast was OK. Wifi is in the hotel lounge where literally hundreds of people are skyping with friends/family. If you wait long enough, around midnight, a lot of flight crews assemble to go to the airport. I had the luck to always be amongst the ladies of the Asian airlines...good times.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampere, Western Finland, Finland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 4, 2013

We booked a room (with breakfast) by booking.com. The lobby was trendy and cool but our room and bathroom looked surprisingly worn-out. Maybe the oddest thing was the smell in the corridor because of very old looking carpet that covered the floor and had obviesly been sprayed with somehting "freshing".
Otherwise everything was fine, the location is perfect, lots of places to eat or shop nearby and the Flyer about 15 min walk away. Breakfast was also very good and the hotel lend us an umbrella on a rainy day. Big plus for us was complimentary internet connection in the room.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Singapore

Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Romantic Hotel in Singapore
#63 Business Hotel in Singapore
#70 Family Hotel in Singapore
#70 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Hotel Singapore 4*
Number of rooms: 915
Reservation Options:
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Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore

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