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“Good choice, good service” 4 of 5 stars
Review of Carlton Hotel Singapore

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Carlton Hotel Singapore
4.0 of 5 Hotel   |   76 Bras Basah Rd, Singapore 189558, Singapore   |  
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Ranked #93 of 294 Hotels in Singapore
Southampton, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Good choice, good service”
4 of 5 stars Reviewed April 1, 2012

very useful for the central biz district . Read other reviews (booked via hotels.com) and requested to stay in the new wing which was well worth it. Smart, functional rooms - decent size double with modern shower and bath. Efficient service - lively bar, though expect to pay $20 for a beer! Would stay here again for sure

Room Tip: request room in new wing - insist on non smoking (if you are a non smoker!)
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,899 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (441)
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Hobart, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2012

I stayed here for seven nights and became ill in the middle of the trip. I was on my own. the hotel organised an excellent doctor who came within twenty minutes with an assistant. I was able to continue to go to my conference with the medicines helping.

The staff in the dining rooms coffee shp0s reception were all first rate. This is a truly great hotel.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 27, 2012 via mobile

Very average hotel. Tiny rooms but a good big bath. The breakfast is nothing to write about and the staff are uninterested. Coffees not turning up after asking twice etc. Our whole floor stunk like washing that had been left in the machine for 3 days. Location is ok but the cabs are cheap so it doesn't really matter. We have stayed in much better places in singapore for little more or the same price.

  • Stayed March 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 27, 2012

I went to the Carlton hotel to mainly visit my friends wedding and i have to say that the night there and the feeling of the hotel have left a great impression. Never heard of the name before, the style and attitude of the staff was real nice 5 star level.

Being welcomed with the "Quatar Airways" staff waiting in the lobby for their room, you know that the hotel must have good quality..!!! The rooms were very clean, modern and spacious and the Banquetting was very well maintained and set up.

The service staff was clearly "Part time" but very well trained and mannered. Pleasently surprised by the quality of the entire function and i am sure my friends had a great wedding experience with them as well.

Be located next to "Chijmes" i loved that you can just cross the street and you have tons of bars to choose from. Also everything else is in walking distance. From "City Hall" and "Clark Quay" to even the "Suntech Shopping Center".... all locations are in reach.

Great place to stay...!!!!

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hartford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2012 via mobile

Just stayed here on a business trip. There was some sort of communication problem with our booking so we were upgraded to two suites at no charge. Room was very clean, comfortable, and the breakfast buffet was amazing! The location is great with the Raffles Long Bar literally a 30 second walk! No complaints and will book again.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 23, 2012 via mobile

We booked via Internet site and got a great deal so we didn't expect to much when we got there, boy where we surprised ! The rooms where spotless and well appointed. The location was great, right next to Raffels and the Raffles shopping centre, needles to say my wife was happy.
The staff where very good and nothing was to much trouble. I would recommend this hotel to anyone.

Stayed April 2011
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 17, 2012

We checked into the NEW wing of the Carlton hotel for a night, took the premier room, which was ok in size, new in design, and reasonably well equipped. The price was devoid of any fringes, like internet access and so on, but the hotel staff was nice enough to allow us a late checkout, at 3pm the following day (normally it's 12 noon). Room service was good. The food was not cheap, but it was tasty, and the portions generous. We also found the menu selection to be quite good. Now, what kinda spoilt it all was the view. We asked for a high floor, and should have included a request for a good view. Instead of getting one that had a view of the financial district, we got a room that faced the rear of the hotel, which looked into a rather old and drab by office building, and some public housing in the distance. Not pretty. I tried requesting for a room change, but was told the hotel was booked solid. I believed it at first, but doubted it later when I saw one of the staff going from room to room changing the batteries for the TV remote (on the side which had a good view). As the doors were open, I could see none of the rooms were occupied. An above average perception of the hotel quickly sank, knowing this. That said, the Carlton is close to some key malls, like Raffles city (just opposite), Marina Square and Raffles link (which connects the two, underground). It also houses a good Chinese restaurant called Wah Lok, which offered a unique selection of dishes.

Room Tip: Ask for a room with a good view (facing the financial district, or the Marina Square / Suntec City a...
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Singapore

Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Romantic Hotel in Singapore
#65 Family Hotel in Singapore
#70 Luxury Hotel in Singapore
#73 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Hotel Singapore 4*
Number of rooms: 915
Reservation Options:
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Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore

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