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“Pacific promise” 4 of 5 stars
Review of Grand Pacific Hotel

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Grand Pacific Hotel
3.5 of 5 Hotel   |   101 Victoria Street, Singapore 188018, Singapore (Formerly Allson Hotel Singapore)   |  
Hotel amenities
Ranked #111 of 300 Hotels in Singapore
Kent, United Kingdom
Top Contributor
148 reviews 148 reviews
16 hotel reviews
Reviews in 65 cities Reviews in 65 cities
229 helpful votes 229 helpful votes
“Pacific promise”
4 of 5 stars Reviewed September 11, 2012

We stayed here for two nights prior to a cruise. The room was very comfortable and the bathroom was excellent. The staff were both courteous and friendly, and more to the point verey helpful. We ate in the restaurant, two breakfastsa (excellent) and two dinners (very good and excellent value) The hotel was situated close to Raffles and only a short bus ride from the bay and Chinatown. WEould we stay herfe again? most certainly yes.

Room Tip: Be polite and ask for quiet.
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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671 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 21, 2012

the hotel is nicely located near Raffles City.
The rooms are ok, if you get a premier room even better. At least there they provide two bottles of free water.....
Bathroom needs some improvements.
If the english of the front staff would be better too it could be a big surplus.
But overall a nice stay and will come back again.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 3, 2012

My daughter (11 yrs) and I have stayed in Singapore 3 or 4 times before. We stay in a different hotel each time to experience the different neighbourhoods and atmosphere each visit. This year, we chose to stay at the Grand Pacific, as the very reasonable room rates, and full buffet breakfast included (at the time of our stay) were big drawcards. I must say, neither of us was disappointed! The room was clean and spacious. The swimmng pool was more than big enough for a good splash before dinner each evening. Facilities such as the washer and dryer also made the trip easier (there's nothing like having mountains of laundry to do on returning home to dispel that holiday mood!) The staff were polite, friendly and efficient-nothing was too much trouble for anyone we met. We certainly felt like part of the family after we stayed there for 10 days. The late check out was also most welcome, and was the perfect end to our trip. I would not hesitate to recommend the hotel to anyone travelling to Singapore-it's location is fantastic too. Within walking distance to Raffles, Raffles mall Bugis St markets & Bugis malls, CHIJMES, Clarke Quay and Marina Bay ( Marina Bay Sands, Gardens by the Bay, Art Science museum, Singapore Flyer etc) Jurong Bird Park, Botanic Gardens, Wild Wild Wet water park and other attractions are also easily accessible by bus, MRT or (plentiful) taxis. Great hotel-great location-great value!

Room Tip: We stayed in a Deluxe room on the 6th floor. The pool is located on the 5th floor, so maybe will ask...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 25, 2012

I travelled with my wife in Singapore for a couple of days for her birthday. I chose the hotel because the preceding comments stated were nice overall and that I preferred a comparatively spacious one to a newly decorated one.

Upon check-in at the mid night on 20 July, there was another guest in-front enquiring about the locations of some scenic spots at the reception but the staff seemed not too helpful from her cool response. Anyway, I could have a smooth check-in without problems. The room should be spacious as compared with the generally tiny rooms in Singapore hotels. There is enough space for you to open two large luggages without difficulties. The decoration is indeed quite old but I don’t care much as long as it is clean. However, it is true from the previous comments that the water temperature is unstable.

The hotel is situated in the middle of several MRT stations which are all within 5 to 10 mins walk. I found the Bra Basha Station the nearest and then the Bugis or Cityhall Stations. I took the Bra Basha Station of the yellow line most for the transit station at Dhoby Ghaut to other lines. To the airport, I took Bugis and go straight along the green line. Though most of my visiting places fall on the purple line, the hotel location is still convenient.

On my wife’s birthday, I have bought a birthday cake with candles in Clarke Quay and took back to hotel for celebration. I called to the reception for matches or lighter in a bid to light up the candle. The reception staff told me to buy a lighter in the 7-11 around the corner as there was no lighter or matches from the hotel. The staff was impolite and cut the line before my last word. I called to the reception again and requested to talk to the manager direct for confirmation. The duty manager then illustrated to me that she was the in-charge of the hotel’s security and requested me to state the reason for a lighter again. Having repeated my reason, her answer was still “No”. I wondered if there was none anyway, why asked my reason. I tried to ask if any staff got a lighter and was kind enough to lend to me for a second, her answer was sharp and firm but again “No”. I told her that I couldn’t believe there was not a single match or lighter in the entire hotel which was named 4-star. Then I asked her the last question about how the staff could light something up in the kitchen. She was silent for a second and replied rudely that she would handle the case and I needed not to raise the voice to her. She cut the line sharply again and the lighter finally came. The most ridiculous thing in the world was that the hotel menu also provided birthday cakes but you should be prepared to get the cake with candle but without fire.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 21, 2012

The hotel has a great location near Orchard Rd shopping and Raffles Hotel/Chimes area. The check in staff were friendly and helpful. I very much appreciated a free early check in at 8 am after a 10 hour overnight flight. De luxe room was good value for the price - spacious and modern. My booking for the second day was for a standard room but they permitted me to stay on in the deluxe room, so I do not know what a standard room is like. Wifi only in the coffee shop is a bit of a disadvantage. Only other problem was very cold room - even with the a/c turned off the whole time the temperature in the corridor kept the room too cold.

But overall a good experience.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 19, 2012

the rooms are quite big for average hotels in singapore.. even my 2 years son still can play hide n seek n running around the room.. the hot water runs well n neat but a little bit old.. breakfast was standard but still acceptable..

I had a very good sleep while staying in this hotel, is it bcoz of the cozy bed or I might just tired after having a long day walking round n there at spore.. just cant tell.. hehhee..

they have seven eleven n steak corner next to the hotel.. n walking distance from MRT station..

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 15, 2012

The hotel itself is nice and appealing. The staff are nice. The hotel has it's own restaurant but we chose to eat out to try other foods and also because it was cheaper to eat elsewhere. However, for those staying in the city for business, the restaurant will be a blessing when you're too tired to venture out to eat.

The major issue for me was that the room I was in on the tenth floor had a bad odour and an odour coming from the mattress. This could possibly be due to the country's high humidity levels.

The best thing about this place was the tidy rooms and the swimming pool. The pool was so nice to relax in and cool off. Great for when you are travelling with kids.

Overall a nice place for a short stay.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Pacific Hotel

Address: 101 Victoria Street, Singapore 188018, Singapore (Formerly Allson Hotel Singapore)
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #111 of 300 Hotels in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Pacific Hotel 3.5*
Number of rooms: 450
Official Description (provided by the hotel):
Sixteen-story Hotel situated in the heart of business, shopping & entertainment center. ... more   less 
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Also Known As:
Allson Hotel Singapore
Singapore Allson Hotel
Allson Singapore
Grand Pacific Hotel Singapore

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