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“Most stayed hotel” 4 of 5 stars
Review of Village Hotel Albert Court by Far East Hospitality

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Village Hotel Albert Court by Far East Hospitality
3.5 of 5 Hotel   |   180 Albert Street, Singapore 189971, Singapore (Formerly Albert Court Village Hotel)   |  
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25%off +Free B'fast +Wifi
Ranked #45 of 292 hotels in Singapore
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
“Most stayed hotel”
4 of 5 stars Reviewed October 20, 2013

Has been staying here all this while since 2010, overall a good place to stay. The front desk is friendly and gave me a worm welcome back, just feels like return to home. Location is quite strategic and walking distance to MRT and bugis.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, October 22, 2013
Dear rains85,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us,

Our team takes pride in providing good service and meeting our guest needs. We will continue to work hard to bring to our guest a great experience at Village Hotel Albert Court.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Darwin, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 16, 2013

We had stayed at the Albert Court in February 2013 and did not have a good experience. We let them know and they offered us a free nights accommodation next time we were in Singapore. My wife's birthday was coming up so we decided to take them up on the offer. We arrived and were greeted at the cab door, and they had no idea what time we would arrive. From that point on the experience was totally different to the previous. The front desk staff were efficient and very helpful. Jamal took us to our room and was very helpful, welcoming and made us feel very comfortable and relaxed. The decision to give them another chance was worth it, the place has improved considerably and it is worth a look if you want to spend some time in that part of town. It's sits on the edge of Little India opposite Sarangoon Road which is also worth a wander if your in the mood. Give them a chance and I think you will be delighted.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, October 16, 2013
Dear DarwinPete,

We thank you for sharing about your stay and we are glad that you had enjoyed your recent stay better than your previous.

We thank you for giving us a second chance and we are delighted that we have changed your perception of us. We strive to give all our guest a memorable stay and will always try to learn from our mistakes to improve ourself.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2013 via mobile

A single person, I went to there for 10 days, for the Grand Prix, food was good, staff friendly. Nice small gym in hotel, with a bar and restaurant. The food was good with offers on during the week for residents. Seemed more a business hotel than a family one. I have to mention some staff who made my stay perfect, Theresa, Melvin and Azleena, wonderfully friendly, you are a 5 minute walk from orchard road the main shopping district and just round the corner from little India.... Perfect place to stay

Stayed September 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, October 16, 2013
Dear Andrew Q,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay.

We have conveyed your appreciation to Theresa, Melvin and Azleena and they are delighted that they had made a difference to your stay. We are glad that you liked our gym and we would like to share with you that we had just renovated our gym and replaced our equipments with brand new sets. We hope you would like the new designa on your next stay with us.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed October 13, 2013 via mobile

Recently stayed at the Albert Court Hotel as a stopover in Singapore. Good deal on Booking.com after reading the reviews which were pretty spot on. 

Approx 25 mins taxi ride from the airport & approx $23 SGD. Awesome location within walking distance to Bugis markets, numerous shopping plazas & Little India & SMRT.  

From the moment we arrived the staff were genuinely welcoming & friendly. Not to mention the hotel areas were spotlessly clean. 

Special thanks to;

Melvin - check in, thanks for suggesting the upgrade to club room & sorting out the wifi problems asap (change of rooms).

Jo - porter, not only did you take us to our room but remembered us throughout our stay & assisted with our luggage into the return taxi without even asking.

Theresa - bar, for making the best cocktails & especially your own special cocktail which was awesome (Theresa Special) & thank you for the friendly & interesting conversation we had we felt most welcome & like an old acquaintance.

Michelle - duty manager, thanks for introducing yourself & caring & asking about our well being & stay & not to hesitate in asking for anything, not to mention the personal delivery of a chamomile tea for my sick partner or if required a dr.

Josephine - club rooms attendant, thanks for your hospitality you really made a difference to our stay in the club rooms. Your sincerity & interest is above rapport.  We thoroughly enjoyed your kindness & sense of humor.

Delveena - reception, thank you for sorting out & explaining our accommodation bill. Your patience was very much appreciated & thank you for your assistance in extending our stay another night (recommending cheapest booking option & remaining in same room).

Would definitely stay at this hotel again when in Singapore based on the friendliness of the staff alone. Location is excellent as well as value for money. 

Only negatives were the rooms look a little worn & could do with a fresh coat of paint.  The built in plug in our bathtub leaked so was unable to use. Only discovered this on the second night & informed staff of problem on check out. 

The club room evening drinks are only for an hour each night & the club snacks are in a separate building so can't be enjoyed together. 

Breakfast on the club side part of hotel was continental but a better option to the Albert Cafe in the joining building which although was hot buffet with a variety, was not to standard (hot dishes cold) & restaurant staff disinterested. 

Apart from that I must say the staff were absolutely awesome & have definitely influenced my next stay in Singapore. 

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, October 15, 2013
Dear JasePerth,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us.

We have conveyed your appreciation to Melvin, Johan, Theresa, Michelle, Josephine and Azleena and they are excited that they had made a difference to your stay.

We apologised that your experience at Albert Cafe did not meet your expectation. We will work with our food & beverage team to improve on both the quality and variety of our breakfast buffet and we hope that you will notice the difference on your next stay with us.

We thank you for choosing to stay with us and we look forward to welcoming you to our Village at Albert Court soon.

Stay Village. And discover.

Yours sincerely,
Vernon Lee
Hotel Manager
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Columbus, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2013

Before my very first visit to Singapore I spent hours researching the best hotel for my stay and I believe I made the right choice with Village Hotel Albert Court.
Not much to complain about here....great location close to the little India MRT, close to the Bugis area marketplace and mall, friendly and helpful staff, clean room, and a great breakfast with lots of variety and someone there cooking up omelets however you like them. .
My premier room was spacious by Singapore standards and had all that I needed. The staff was great with wake up calls and calling taxis for me and my friends. The hotel appearance is attractive and it has a courtyard right outside lined with restaurants. A great place to relax during the evening hours.
If I had one complaint, the noise from the courtyard carries well through the hotel walls. On Friday and Saturday nights, it will go well into the AM hours. In my case however, I was so jet lagged that I probably wasn't getting much sleep anyway.
This was a very enjoyable stay overall. A good and reasonably priced hotel in Singapore is not easy to find. If I return, I will stay here again.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, October 13, 2013
Dear Nathaniel C,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us.

We apologise for the disruption caused by noise from our courtyard. As part of the measures to reduce noise from our courtyard, we had already sealed our windows facing the courtyard. However, there is still some noise that manage to get to our rooms. We will step up our security patrol and enforce our noise policy strictly.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braughing, Ware United Kingdom
Top Contributor
237 reviews 237 reviews
35 hotel reviews
Reviews in 92 cities Reviews in 92 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed October 10, 2013 via mobile

Our first stay in Singapore and it won't be our last at this hotel. Centrally located for the local and tourist routes it is well appointed with comfortable AC rooms. The staff are both friendly, welcoming and knowledgeable and take the package which includes wonderful breakfast selections and cocktail hour which is a delight. Use the metro to get around it is easy, clean and cheap, better than using taxis all the time. And you can walk to so much from this location.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, October 10, 2013
Dear ChefCliveM,

We thank you for sharing your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay.

We strive to provide value to our guest and are glad that you had enjoyed our breakfast and our club cocktail hour.

We thank you for choosing to stay with us and we look forward to welcoming you to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nerang, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

This lovely hotel is right in the heart of singapores different shopping areas, and is surrounded by some excellent and affordable local food outlets. The staff were friendly and helpful, the breakfast was generous and tasty, and on the night we decided to eat dinner at the rstaurant it was of high quality for a good price, and with more friendly service, the room was nicely appointed with all the little amenities. The only thing missing was an iron (which I didn't need but my mother did) but there was an ironing service available. Overall a really pleasant experience.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, October 9, 2013
Dear ClareAus,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay.

We apologise that the iron was missing from your room. We do have iron in every room and it is our room attendants responsibility to ensure that all amenities are availabel. We will step up our supervisory checks to ensure that it does not happen again.

We thank you for choosing to stay at Village Hotel Albert Court and we look forward to welcoming you to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Village Hotel Albert Court by Far East Hospitality

Address: 180 Albert Street, Singapore 189971, Singapore (Formerly Albert Court Village Hotel)
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#37 Business Hotel in Singapore
#39 Family Hotel in Singapore
#41 Romantic Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Village Hotel Albert Court by Far East Hospitality 3.5*
Official Description (provided by the hotel):
Village Hotel Albert Court is a landmark of Albert Street restored from pre-war shop houses. The Paranakan-styled hotel has enhanced the historical shop houses with modern luxury to endowed guests to enjoy convenience while indulging in its rich cultural guestrooms. This popular hotel lies along the famous street for food and beverage before the 1980s, Albert Street. It was named the Gourmand Street of Singapore in Cantonese. The many celebrated restaurants still exist around the hotel today. The well located hotel is located in the heart of Singapore and is easily accessible to the Business District and Shopping District, which offers convenience to both the business and leisure travellers. From April 2014, experience the newly refurbished rooms designed with the necessities and comfort in mind for both business and leisure travellers as well. ... more   less 
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Also Known As:
Albert Court Hotel Singapore
Village Hotel Albert Court By Far East Hospitality Singapore

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