I booked three nights at the Riverview Hotel through United Airlines Mileage program. At the point it had decent rating (3 stars and average review) for what seem like a very reasonable rate. While I expected the hotel website photos to have been touched-up, what I saw and experienced was nothing more than a 2.5 star motel at best.
My first room had a horrible moldy smell, that made me politely asked to moved to a different room. I then decided to spend a little extra to upgrade to the executive level floor hoping for added amenities and space. Sadly, the executive level upgrade didn't provide much in additional benefit. First, the room had a bit of moldy smell as well (not as revolting as the first room). Second, there were used coffee mugs hidden in the drawer. Third the bathroom towels (threadbare) had a moistness that seen like it could have spent a few more minutes in the dryer. When I called the service center one night to request extra towels, no one picked up. I had to personally go down 19 floors to ask the front desk (two girls who were clearly web surfing) to send me some additional towels. Talk about lack of service.
The rooms are tiny- do not be fooled by the spacious, nicely appointed pictures in the hotel website! The rooms are only fractionally larger than my bedroom in my NYC apartment. The hotel website photos do not accurately reflect anything you will get! I am still shock that they claim to be a four- star hotel! It's false marketing at its worse.
Better off staying at the TravelLodge or the Holiday Inn, where you know what you will get.
- Official Description (provided by the hotel):
- Set amidst the historic Singapore River, Riverview Hotel is a preferred and affordable 4-star hotel for Business and Leisure travellers. Conveniently located near the Central Business District (CBD) and popular local Business, Meeting, Shopping, Entertainment and Leisure Venues, you are always minutes away from where you want to go. While the hotel’s range of services and facilities, including the Executive Club Lounge, Business Centre and Swimming Pool, accommodates your business and leisure needs, you can enjoy a mesmerising panoramic view of the iconic river or city skyline from the comfort of our 476 rooms. Our specialty Restaurants offer a variety of fine International, Chinese, Japanese and Western cuisine and local favourites in buffet and a la carte styles. With Indoor or Alfresco Waterfront Dining settings, such a wide gastronomic choice will certainly satisfy your palate. For Company and Private Events and Functions, our Ballroom, which can cater for up to 350 people, and 8 Function Rooms are ideal venues for Residential/Non-Residential Seminars, Meetings, Workshops, Product Launches, Team Building, Cocktails, Wedding Banquets and Birthday Parties. Evenings are always full of activities when you stay at Riverview Hotel. You can chill out at our lounge and be entertained by a live band, or dance the night away at the award-winning night music and entertainment club, Zouk, which is only a short walk away. The hotel is also just opposite the popular Robertson Quay and near the colourful Clarke Quay, where you can enjoy a range of delightful Waterfront Dining, Entertainment and Shopping Activities along the Singapore River. So, whether you are in Singapore for Business, Meeting or a Holiday with your family and friends, you will always find a comfortable and memorable stay at Riverview Hotel along the Singapore River – the tranquillity of Waterfront Accommodation and Dining in a cosmopolitan city. ... more less
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- Also Known As:
- River View Singapore
- Singapore River View Hotel
- River View Hotel Singapore
- Riverview Hotel Singapore