We arrived at 10pm and was told that our original room was no longer available and that we would now be placed in a smoking room on a smoking floor, with two single beds pushed together (we are friends and wanted two separate beds in a twin arrangement). Having asthma, I specifically requested a non smoking room at time of booking 5 months ago. The floor was hazy and stunk, the room was just as bad. A tiny room of about 15sqm. A cleaner came in to spray air freshener which just made it worse.

The following morning we were told we could change rooms that evening, which required us to come back to the hotel at 6pm and then move our bags to the new room ourselves. The new room (our original room) was much better and had a view overlooking the river. The hotel decor in common areas is dated and very 80s, needing a refurb. The pool area is large and nice. There are plenty of restaurants and bars along the river to eat at. Several buses depart from outside the hotel. The nearest MRT train station is about 15 minutes walk away.

Overall, with Singapore being an expensive city, this hotel is a good option for average 3 / 3.5 star accommodation at the $150 - $180 per night price range.

I wish I could give this hotel a higher ranking but their high prices for medium quality didn't equate as a good value for me. The room was a bit small but OK for western business or tourist traveller standards. The TV conked out and the remote also, so both had to be replaced while I stayed in the room. Why is it hotel maids don't ever check the remotes to see if the batteries need replacing? Why do they leave this up to the guests to notify them of this?

The restaurant downstairs is average, but pricey because of the view of the river. Singapore is very small so a quick taxi ride to Orchard Road isn't expensive and you have plenty of food options there.

Had a family holiday in Singapore for a weekend meeting up with my husband (am currently in Malaysia). Hubby's flight arrived early in the morning and asked the hotel if he could check in a little early. He was at the hotel about 7 ish and was told they will try to get a room clean and ready for him as soon as the housekeeper start their day which is at 8am. He managed to get in the room around 10ish and had a good rest before we arrived! Really appreciate the staffs hardwork!

The cherry on the cake was on the day of checking out I had totally forgotten I left my wedding ring and engagement ring at the hotel! I have the habit of taking rings off when I'm going to have shower or before going to sleep. Upon leaving the room hubby and I did the usual of checking the room but none of us found the rings were laying on the desk (might be covered by some maps or plastic bags). I didn't realise I left my rings until I was going to the parents room to change my little girl's nappy I realized I had left them in the room. By that time it was almost evening and had left Singapore. I then quickly called the hotel and the staff told me that the housekeeper actually found the the rings and left them with the reception.

I was so grateful and thankful to the housekeeper and the front line staffs! Again I would like to say a huge thank you to all the staffs at riverview hotel!

I stopped at this hotel for nearly 4 weeks. It is a reasonable hotel that is looking and feeling a little bit tired now. It could do with an upgrade to freshen it up a bit.
Room size was ok, however the small desk to work on let it down. The bathroom, although clean was showing it's age with the sealant having mildew marks and the Bath having pitting marks.

The breakfast was ok with plenty of choice to suit most nationalities. I stayed away from the "British" breakfast as I did not fancy the chicken sausages. The food at dinner was ok, but was not that cheap and there was a lot of choice in the area to tempt you away from the Hotel.

They did have quite a nice trio of ladies who sang most nights and were very good,

The location was quite good, and you could stroll along the river down Robinson and Clarke quays. Lots or eating establishments to choose from.

The Pool was quite nice as was the steam room. The Hot tub was not hot and the jets were a little weak.

Staff were generally good, although getting coffee in the mornings at breakfast time was a little hit and miss. The coffee when you did get it was about the strongest I have every tasted.

Overall it was not bad, but it was not really stand out good. They did play the Premier Football matches on large screen TVs and showed most big sporting events