We chose this hotel due to its location and reasonable price. Both are good with many key attractions within an easy taxi ride of the hotel. Our concerns with the hotel were as follows: TV - We travelled with a friend so had adjoining rooms. Both TVs had issues. One the remote would not work, the other we sometimes could not change the TV channel using the remote or the buttons on the tv. We reported this twice a day for three days before a loose wire was identified as the issue on one of the tvs. Nevertheless the fault reappeared within a few hours. Room service - each time we rang there was no answer for up to five minutes then a rude lady making us feel like we had intruded on her time. On the final day we ordered breakfast, whilst the lady we ordered with was pleasant (for a change) it took one hour to arrive. When we chased it for the second time, they answered but hung up straight away. The breakfast arrived a few minutes later. Air con - It was very cold and the temperature could not be changed as the wall thermometer switch was broken. Even after it was fixed by a handyman the temperature remained too cold for our three month son and therefore we had to turn it off at night so he could sleep. Check out: this took over half an hour as reception were checking in two groups of five. Eventually a manager had to step in to check us out.
All of the above was reported to the hotel, and the staff tried to repair the TV, air con and apologized for the room service.
The River Terrace restaurant was good and we had an excellent laksa there. The concierge, porters, front of house, waiters were good and attentive.
- Official Description (provided by the hotel):
- Set amidst the historic Singapore River, Riverview Hotel is a preferred and affordable 4-star hotel for Business and Leisure travellers. Conveniently located near the Central Business District (CBD) and popular local Business, Meeting, Shopping, Entertainment and Leisure Venues, you are always minutes away from where you want to go. While the hotel’s range of services and facilities, including the Executive Club Lounge, Business Centre and Swimming Pool, accommodates your business and leisure needs, you can enjoy a mesmerising panoramic view of the iconic river or city skyline from the comfort of our 476 rooms. Our specialty Restaurants offer a variety of fine International, Chinese, Japanese and Western cuisine and local favourites in buffet and a la carte styles. With Indoor or Alfresco Waterfront Dining settings, such a wide gastronomic choice will certainly satisfy your palate. For Company and Private Events and Functions, our Ballroom, which can cater for up to 350 people, and 8 Function Rooms are ideal venues for Residential/Non-Residential Seminars, Meetings, Workshops, Product Launches, Team Building, Cocktails, Wedding Banquets and Birthday Parties. Evenings are always full of activities when you stay at Riverview Hotel. You can chill out at our lounge and be entertained by a live band, or dance the night away at the award-winning night music and entertainment club, Zouk, which is only a short walk away. The hotel is also just opposite the popular Robertson Quay and near the colourful Clarke Quay, where you can enjoy a range of delightful Waterfront Dining, Entertainment and Shopping Activities along the Singapore River. So, whether you are in Singapore for Business, Meeting or a Holiday with your family and friends, you will always find a comfortable and memorable stay at Riverview Hotel along the Singapore River – the tranquillity of Waterfront Accommodation and Dining in a cosmopolitan city. ... more less
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- Also Known As:
- River View Singapore
- Singapore River View Hotel
- River View Hotel Singapore
- Riverview Hotel Singapore