The hotel is well-located at the end of Orchard Road and is walking distance to shopping and the Botanical Gardens. The staff was pretty clueless about anything that was not "tourist" related and the maps and directions they provide only cover the core of the City. They couldn't provide good info on Bukit Timah or some other places that didn't involve shopping.
Our room was modern and clean and the Wifi was strong and reliable. The food in the restaurant is solid and we liked the noodle place there for a snack. Of course, all drinks are very expensive. we liked that our room came with two fresh bottles of water every day with the service, too. This was the second time we've stayed there and I would go back again if the price was right.