I travel for Business purposes only. Many years ago I used to stay at the Orchard, I stopped using the Hotel when the queues for Check in / Check out became intolerable because of the number of Tourists! The queues are still there, but now I stay on the Executive Floor which bypasses those problems. The Executive Floor staff are extremely competent and the lounge facilities are of “average” standard. I agree with the other reviewers, it needs a revamp and would add that they also need more Concierge staff. In my two visits so far this year I have had to carry my own luggage out of the Taxi up the stairs and into the Foyer, to be greeted by Concierge staff buried under piles of luggage with netting (the Tourist problem).
I would recommend this Hotel, but advise that if you are travelling on Business, go for the Executive floor, and avoid the rooms overlooking the building site. If you’re a Tourist, be prepared to queue!
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- Also Known As:
- Singapore Orchard Hotel
- Orchard Hotel Singapore