I always stay in this hotel whenever i come to singapore because of the exceptionally attentive staff. The room is simple & clean. The location is good. But what makes it different are the staff who are always so helpful. For me, this is my home in singapore

My husband and I stayed in Orchard hotel for our anniversary. We were surprised to be greeted by ladies who congratulated us. Check in was a breeze at the executive lounge. A bottle of wine was arranged in our lovely room. Everything we asked for was given with eagerness to help. The hotel is simple but the staff makes the difference because of their friendliness and hospitality.

I travelled with families and spend 6 days at Orchard Hotel, the location is great and opposite with hard rock cafe. I got disappointed with the housekeeping due to I have 1 day they didn't clean the room, did'nt put the garbage out, no clean towel, etc. I am complained to the front desk and they help me with nice. Overall the hotel is nice.

The location is excellent. Hotel room is very good indeed. However, you might need to wait quite long to get things done at the reception desk (the queue is usually long).

There is no free internet access at this hotel, but there is Starbucks a short distance from this hotel, so no drama. A fair bit of walk from the hotel to Orchard MRT station, so if you are after something close to station, this is not the one.

I would consider this hotel again in my next trip.