The location is excellent. Hotel room is very good indeed. However, you might need to wait quite long to get things done at the reception desk (the queue is usually long).
There is no free internet access at this hotel, but there is Starbucks a short distance from this hotel, so no drama. A fair bit of walk from the hotel to Orchard MRT station, so if you are after something close to station, this is not the one.
I would consider this hotel again in my next trip.