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“Fabulous holiday” 4 of 5 stars
Review of Holiday Inn Singapore Atrium

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Holiday Inn Singapore Atrium
4.0 of 5 Hotel   |   317 Outram Road, Singapore 169075, Singapore   |  
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Ranked #70 of 290 hotels in Singapore
Kollam, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fabulous holiday”
4 of 5 stars Reviewed November 15, 2012

Experience was easy check in ,courteous staff and good food . Rooms were above average & bathrooms definitely requires face lift. Special mention on staff at our morning breakfast counter who were so polite and prompt service
Fit

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,219 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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Manila, Philippines
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 15, 2012

Holiday Inn Atrium should receive better reviews. Their service is great - check in is quick and efficient, concierge was very helpful when we asked for directions and porters are ready to help with the luggage.

I was also pleasantly surprised with the room. It looked somewhat new - like the rooms have just been refurbished. The duvet and pillows were very comfortable. Slight problem in the toilet though - the toilet paper wasn't of good quality and there are times when the water closet wouldn't flush properly.

Other good things going for it are the impressive atrium (as expected going by the name of the hotel), convenient location and their delicious char kway teow noodles.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kfar Saba, HaMerkaz, Israel
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 13, 2012

very accommodating to the business traveler with clean big rooms, friendly efficient staff, good selection for breakfast with quiet atmosphere. location is a bit off-center but not too far from shopping options

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, Grand Bahama Island
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 13, 2012

The Holiday Inn Atrium in Singpore is a little outside the city core and the Orchard Road shopping area, althugh they do have a free shuttle bus available. Perhaps that is why it is one of the better hotel values in Singapore, which is typically an expensive city for hotel accommodation.
The hotel is quite grand, with an impressive lobby, good facilties and large rooms. I had no Internet problems, unlike some other reviewers.
Major hotels in Singapore are usually very nice, but also very expensive. The Atrium is an useful compomise - good accommodations at a lower than usual price for Singapore. (A Singaporean who dropped ne off at the hotel was amazed at the proce and thought he might suggest it to visiting clients in the future.)

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 11, 2012

I am glad I made the right choice as far as hotel stay in Singapore is concerned. It was a bit expensive if you compare to Indian hotels in Rupee terms, but considering nothing decent was available in Singapore during my visit, this turned out to be a good experience. A bigger room would have made it outstanding

Room Tip: Ask for a room facing Ganges Ave or Outram Road
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, at Holiday Inn Singapore Atrium, responded to this review, November 27, 2012
Dear jupiter325,

Thank you for sharing your positive review in the TripAdvisor entitled "Excellent hotel, at a fair price".

Your comments will be shared with our entire staff, as reinforcement to continue their efforts in making the Holiday Inn Singapore Atrium a leader in service excellence.

We hope to welcome you back for a greater experience.

Kind regards,
Linda P. Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 10, 2012

I found the hotel fine with a very good location. The rooms are large and well equiped. however, after 1 day , i could find the network is not fast at all, the floor at the restaurant is not flat. the carpet is now old. A few details that makes the difference !
On the good points: welcoming, quick and easy check-in , the pool and the fitness center.
late check out is easier at Holiday Inn.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Executive Office at Holiday Inn Singapore Atrium, responded to this review, November 27, 2012
Dear vincenlam,

Thank you for sharing your review in the TripAdvisor and your positive comments on our large and well equipped rooms, welcoming, quick and easy check-in.......

Your feedback is important to us. You may rest assured that remedial actions are in place for areas of improvement including internet connection and progressive maintenance of our property.

We look forward to your return in the near future.

Kind regards,

Linda P - Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Top Contributor
55 reviews 55 reviews
43 hotel reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 9, 2012

I found overpriced for a Holiday Inn for me the price was more adequated for a Crowne Plaza but of course this is Singapore.

The Internet conection in the room was not perfect but I could survive.

Rooms are ok, I have some problems in the first room as the ac was noisy and I could not stop it but they changed me inmmediatly to another room.

Bed is really confortable.

Breakfast it is ok

You are not in center but they have a service of buses to the centre

Room Tip: Ask for a room in a top floor
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Manager at Holiday Inn Singapore Atrium, responded to this review, November 10, 2012
Dear MStravelle,

Thank you for taking the time to share your recent stay with us on Tripadvisor.

We are glad to hear that you enjoyed the quality of sleep with the comfortable beds and breakfast. However, we are disappointed to hear that you experienced some inconvenience with the internet and air-conditioning. Rest assured that the management takes your feedback seriously and are looking into these areas for improvement.

Your feedback is valuable and we would like to thank you for that.

We look forward to an opportunity to welcome you back to the hotel the next time you visit the hotel for a better experience.

Regards,
Linda P.
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Singapore Atrium

Also Known As:
Holiday Inn Atrium Singapore Hotel Singapore
Holiday Inn Atrium Singapore Hotel
Holiday Inn Atrium Singapore
Holiday Inn Singapore
Holiday Inn Atrium
Singapore Holiday Inn
Holiday Inn Singapore Atrium
Address: 317 Outram Road, Singapore 169075, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Family Hotel in Singapore
#58 Luxury Hotel in Singapore
#80 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Singapore Atrium 4*
Official Description (provided by the hotel):
Holiday Inn Singapore Atrium is one of the leading hotel along the Singapore River. With 508 well-appointed guest rooms and friendly service, stay relaxed with accommodation that will meet your needs. Centrally located, it is in the heart of all Singapore’s attractions and shopping including Great World City which is a mere 5 minutes’ walk away. Nestled along Havelock and Outram Road, you are just steps away from waterfront dining and entertainment from the lines of Robertson Quay, Clarke Quay and Boat Quay. Located at the gateway of the Central Business District (CBD) and financial hub, getting to meetings and company events are quick and hassle-free. Take time to experience and explore Singapore’s culture diversity as Holiday Inn Singapore Atrium is situated close to the bustling notes of Chinatown, Tiong Bahru and the various ethnic areas. Tantalise your taste buds with an array of dining options available within the hotel. Melting Pot Café, an all-day dining restaurant, serves both ala-carte menu and international buffets at breakfast, lunch and dinner. Set in a contemporary ambience, Xin Cuisine Chinese Restaurant exudes warmth and vibrance for your dining pleasure and business entertainment. Enjoy the culinary artistry of innovative Cantonese cuisine that will delight your eyes and palate. Unwind and chill out with family, friends and business associates at Lobby Lounge, a perfect enclave offering a wide selection of drinks and snacks. Stay relaxed at Holiday Inn Singapore Atrium. ... more   less 
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