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Holiday Inn Singapore Atrium: Traveler Reviews

4.0 of 5
317 Outram Road, Singapore 169075, Singapore
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Holiday Inn Singapore Atrium
Ranked #52 of 276 hotels in Singapore
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959 reviews from our community

Traveler rating
    233
    489
    187
    36
    14
See reviews for
Families
200
 
Couples
275
 
Solo
111
 
Business
203
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Lyon, France
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“HOLIDAY INN QUALITY”
3 of 5 stars Reviewed November 10, 2012

I found the hotel fine with a very good location. The rooms are large and well equiped. however, after 1 day , i could find the network is not fast at all, the floor at the restaurant is not flat. the carpet is now old. A few details that makes the difference !
On the good points: welcoming, quick and easy check-in , the pool and the fitness center.
late check out is easier at Holiday Inn.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask vincenlam about Holiday Inn Singapore Atrium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Executive Office at Holiday Inn Singapore Atrium, responded to this review
November 27, 2012
Dear vincenlam,

Thank you for sharing your review in the TripAdvisor and your positive comments on our large and well equipped rooms, welcoming, quick and easy check-in.......

Your feedback is important to us. You may rest assured that remedial actions are in place for areas of improvement including internet connection and progressive maintenance of our property.

We look forward to your return in the near future.

Kind regards,

Linda P - Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Top Contributor
53 reviews 53 reviews
42 hotel reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
“Between a Holiday and a Crowne not in Center but ok rooms”
3 of 5 stars Reviewed November 9, 2012

I found overpriced for a Holiday Inn for me the price was more adequated for a Crowne Plaza but of course this is Singapore.

The Internet conection in the room was not perfect but I could survive.

Rooms are ok, I have some problems in the first room as the ac was noisy and I could not stop it but they changed me inmmediatly to another room.

Bed is really confortable.

Breakfast it is ok

You are not in center but they have a service of buses to the centre

Room Tip: Ask for a room in a top floor
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by MStravelle for Singapore
Ask MStravelle about Holiday Inn Singapore Atrium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Manager at Holiday Inn Singapore Atrium, responded to this review
November 10, 2012
Dear MStravelle,

Thank you for taking the time to share your recent stay with us on Tripadvisor.

We are glad to hear that you enjoyed the quality of sleep with the comfortable beds and breakfast. However, we are disappointed to hear that you experienced some inconvenience with the internet and air-conditioning. Rest assured that the management takes your feedback seriously and are looking into these areas for improvement.

Your feedback is valuable and we would like to thank you for that.

We look forward to an opportunity to welcome you back to the hotel the next time you visit the hotel for a better experience.

Regards,
Linda P.
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“family friendly hotel”
5 of 5 stars Reviewed November 8, 2012

This is a great place to stay if you are with kids and (in our case) parents. The breakfast is till 1030 so one is sure to catch it even with all the rush of getting kids ready in the morning and kids below 12 eat free !!
nice location with most places (apart from the zoo/jurong bird park) within S$10 taxi fare.Didnt take the MRT so dont know how far the station is. A taxi stand at the hotel ensures quick taxis with minimum wait. The riverfront is a 5 min taxi ride and has great places to eat with food from all over the world. Didnt try the hotel restuarant so cant comment on that.
Rooms are slightly small but i guess standard for Singapore at this price point.
highly recommended.

Room Tip: Stayed on the lower floor but assume the higher ones would have great views.... no noise issue even...
See more room tips
Stayed November 2012, traveled with family
Was this review helpful? Yes
Ask gautam s about Holiday Inn Singapore Atrium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Manager at Holiday Inn Singapore Atrium, responded to this review
November 10, 2012
Dear gautam s,

Thank you for your wonderful review on your recent stay at Holiday Inn Singapore Atrium.

We are happy to hear that you enjoyed your stay with us and that the hotel met up to your expectations.

We look forward to the opportunity of welcoming you back to the hotel soon.

Regards,
Linda P.
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Business trip”
5 of 5 stars Reviewed November 6, 2012

This was on 2008 - were we had joined " Brother Company " the 75th anniversary at Singapore.
our stay was at Holiday in Atrium - a wonderful hotel - very large and big rooms - nice and clean. very good food .

Room Tip: higher floors gives you a benefit to see the city.
See more room tips
  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by MohamedDarar for Singapore
Ask MohamedDarar about Holiday Inn Singapore Atrium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Manager at Holiday Inn Singapore Atrium, responded to this review
November 8, 2012
Dear MohamedDarar

Thank you for taking time to share your review on Tripadvisor.

We are happy to hear that you enjoyed your stay at the hotel particularly with the rooms and F&B.

Your feedback is valuable and we will definitely share it with the team as we maintain our efforts to deliver great guest experience.

We look forward to welcoming you back to the hotel soon.

Regards,
Linda P.
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
297 reviews 297 reviews
54 hotel reviews
Reviews in 78 cities Reviews in 78 cities
1,097 helpful votes 1,097 helpful votes
“Top tips for staying at Holiday Inn Atrium, Singapore”
5 of 5 stars Reviewed November 5, 2012

Tip 1: Free wi-fi is only free at the lobby and it will drop out as soon as you enter your hotel room.

Tip 2: there are buses that go to singapore Chinatown and its very convenient to catch a cab in Singapore. The taxi stand is just right outside the hotel entrance

Tip 3: breakfast cost about $32 singapore dollars not including taxes and service charge. We didnt have any hotel breakfast as we felt that it is way too expensive. There is a food hawker nearby called tiong bahru food market. Enquire with the reception.

Tip 4: this hotel has been around for ages therefore the hotel rooms are very old but nevertheless it is very clean including the bathroom.

Tip 5: hotel service is top-notch, sleeping-quality is good. We never heard any noise outside the hotel room when we were sleeping. Overall we will stay here again


If you think my reviews have been helpful to you, please click 'Yes' for 'Was this review helpful?'

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
See 3 more reviews by Hungary_Peace for Singapore
Ask Hungary_Peace about Holiday Inn Singapore Atrium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Manager at Holiday Inn Singapore Atrium, responded to this review
November 8, 2012
Dear Hungary_Peace,

Many thanks for taking time to share your review and tips about the hotel with the Tripadvisor community.

We are happy that the hotel met up to your expectations especially with the service and rooms which we believed you enjoyed. Your feedback is valuable and we will definitely share it with the team as an affirmation of their efforts to be a leader in service excellence.

On behalf of the team, we are certainly looking forward to welcoming you back again soon.

Regards,
Linda P.
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Singapore Atrium

Also Known As:
Holiday Inn Atrium Singapore Hotel
Holiday Inn Atrium Singapore Hotel Singapore
Holiday Inn Atrium Singapore
Holiday Inn Singapore
Holiday Inn Atrium
Singapore Holiday Inn
Holiday Inn Singapore Atrium
Address: 317 Outram Road, Singapore 169075, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Family Hotels in Singapore
#42 Luxury Hotels in Singapore
#56 Business Hotels in Singapore
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Holiday Inn Singapore Atrium is one of the leading hotel along the Singapore River. With 508 well-appointed guest rooms and friendly service, stay relaxed with accommodation that will meet your needs. Centrally located, it is in the heart of all Singapore’s attractions and shopping including Great World City which is a mere 5 minutes’ walk away. Nestled along Havelock and Outram Road, you are just steps away from waterfront dining and entertainment from the lines of Robertson Quay, Clarke Quay and Boat Quay. Located at the gateway of the Central Business District (CBD) and financial hub, getting to meetings and company events are quick and hassle-free. Take time to experience and explore Singapore’s culture diversity as Holiday Inn Singapore Atrium is situated close to the bustling notes of Chinatown, Tiong Bahru and the various ethnic areas. Tantalise your taste buds with an array of dining options available within the hotel. Melting Pot Café, an all-day dining restaurant, serves both ala-carte menu and international buffets at breakfast, lunch and dinner. Set in a contemporary ambience, Xin Cuisine Chinese Restaurant exudes warmth and vibrance for your dining pleasure and business entertainment. Enjoy the culinary artistry of innovative Cantonese cuisine that will delight your eyes and palate. Unwind and chill out with family, friends and business associates at Lobby Lounge, a perfect enclave offering a wide selection of drinks and snacks. Stay relaxed at Holiday Inn Singapore Atrium. ... more   less 
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