I stayed at the hotel for two nights. The room and bathroom are clean and comfortable. Breakfast was good, I really love their mashed potatoes. I was a bit disappointed that they don't have WiFi in the room, I had to sit at the lobby whenever I need WiFi. Luckily they have sofas in the lobby and the connection's quite fast.
There's a 7/11 store and a Kopitiam (24 hours diner) right beside the hotel. It is also very close to the Bras Basah MRT station and a bus stop. It took only a couple of MRT stops to get to some tourism spots like Merlion Park or China Town.
Another one of my disappointments is that there's an MRT construction right in front of the building. It wasn't noisy, but because of that, that part of the Bencoolen street is closed and the view from my room was cranes and tractors.

We stayed in the hotel for 3days. I hate rooms with dirty carpet...and might have spotted a few fleas during our stay...but if you don't care then its a decent hotel very in the middle of the city.
oops one other thing...Ben Coolen street is until 2017 a big construction area, a new metro station is being built and guess what comes with those building activities....noise, a lot of noise. But if you don't care then its a decent hotel in the middle of the city...

The hotel was clean, room was spacious, bathroom was average though the tub was chipping and showed signs of wear and tear. The staff were friendly and easy to talk to. The breakfast choices was good and varies every day. The location was good for walking around, the only downside was that there were construction around the area which made it hard to get to for taxi cabs so you will have to walk to a corner or wait until one finds its way around the detours. Eating spots were scattered and easy to walk to, 711 just across the small alley. Over all, I would stay there again.

This hotel is in a Good location. They have some MAJOR road works going on at the moment with the MRT being built in front of them. I requested a room with 2 single rooms be provided and when we arrived it was on the paperwork showing a 'twin' room so all was looking up. We get to the room and the Room is only 1 double bed. This was quickly fixed but not before the reception girl was heard laughing over the phone to the concierge. Once it was sorted and we were given the correct room we went to hook to the Wireless Internet only to find that WiFi only available in the reception area and NOT in your room. you can connect to Internet in your room only if your device has a ethernet slot (and you need to purchase a cable or BYO)

We were in a room over looking the MRT and we heard very little noise from them during our stay.

The Breakfast was included in our Room rate but be warned that the food is often cold (and we were there around 7am)

The receipt staff are VERY helpful however the room we were in was not the cleanest room you have seen. The shower door was broken and the corners were covered in scum

Overall The place is OK but it is WELL overpriced for what you get